I have had two phones repaired here he is the best most knowledgeable person. He brought back info…read morefrom my phone that Verizon COULDNT and they charged me 35.oo for nothing. Again I can not express how satisfied I am with this business.

Went in today and received help on the spot. Great expertise and service!! This was my second…read morevisit. I will always stop there first before buying a new phone.

I dropped my phone & went to the store for help on 2/12/23. The young lady was not able to help…read morethe gentleman before me (he had purchased his device there a few days ago) & spent time her own personal phone. He actually asked her to put it down. She didn't really want to help me & accused me of messing up my phone again! I explained I hadn't had it happen before. She finally did help me but it was difficult for her to do that because of her beautiful nails (that were too long & prevented her from working) I will return but not when she is the only one working. I don't think she likes working.

I had Verizon phone service for 25 years because originally their cell towers seemed to be the best…read morecoverage. I became annoyed that my service was getting worse in areas it used to be accessible. This was when I had a 4G phone. Customer service told me I needed a 5G phone and it would get better. I got an IPhone 13. This was several years ago. Coverage was no better. Callers constantly say "repeat that, you're breaking up". This happens everywhere. I went to the local office to complain. They are sales people, not tech people, not any help at all and said "call 611". I spent an hour with a tech support person, after wading through the Verizon automated menu. The last thing he wanted me to do was reset the whole phone and reinstall everything. I didn't do it. I'm an Xfinity TV and internet customer. I now have Xfinity phone service, the first year is free, later the fee will be $20 a month less than Verizon and I get service in Europe for free, something I paid $100 a month for from Verizon. Bye, bye Verizon!!

I really hope I can give zero stars for this place. I have been several times, never ever get my…read moreproblems solved nicely and easily. They even cheated me for some extra money without telling me! Better try the stores in Chico. They are faster and nicer.

Idiots. Every Single one of them. I transferred service…read morefrom att to T-Mobile. It's not that hard to port over a number yet nobody at the store knew how to do it. Having the new customer do the legwork that the employee should have had memorized. Walked out with a phone, with a new number and now I'm currently on hold with customer service trying to solve an issue that could have been solved if they had competent employees. I do not understand why the customer has to do the work that the employees should know how to do seamlessly. SMH.

Great service I had broken back glass…read more Very vice people Communication and good price

Good honest work. Quickly got the job done at a fair price. Repairs came with a warranty too.read more

Fixed the charger port issue on my iPhone 15 Pro Max in less than 1 minute and wouldn't charge me…read moreanything. Answered a lot of questions for me. Good hours and availability - responsive to phone calls. It's so nice to know there are quality alternatives to using Apple repair services. Highly recommend!

The only place I go for cell phone repair in Chico for my iPhone. I've replaced my phone's screen,…read moreback, and battery over the last few years and always been very pleased. Reasonable cost IMO and pretty quick turnaround times. Depending on what he needs to order, he usually can get me in the next day, and then the repair doesn't take too long either (maybe an hour or so?) The person that runs it is awesome - no nonsense and easy to work with. I enjoy his personality and the brief small talk with him. I think prices may be a bit higher than what you can get around town, but he is using the authentic Apple parts. He openly told me once I can shop around and probably find a lower price but to "pay attention to [such and such] and ask if they're using [whatever method or part] as they can charge less if they do it that way but it could make an inferior repair." Maybe I'm just being fooled, but it doesn't seem like it to me! If anything is ever wrong (rare), I'm confident he will make it right because I've experienced it. After getting the back replaced, there was a smudge or speck behind one of the camera lenses. I called, and the repair technician took care of it right away. Of course, this means it wasn't perfect the first time, but we are working with humans after all! Making it right with no trouble speaks volumes.

Rude rude rude people at this location! I stopped by the store and needed info and help instead I…read moregot scoffs and dismissed. I am not tech savvy so i had many questions. I guess helping customers interupts their day stocking. I guess they dont know where there paycheck comes from!