I really enjoyed my visits and experience buying equipment here and Chris Ono is a rockstar and…read morefountain of fitness knowledge! Highly recommended. Now I need to clean out my garage and save up for a hack squat leg press machine.

Are you looking for quality free weights, selectorized strength equipment, or cardio equipment…read more(itreadmills, ellipticals, cycles, rowers, and Pilates reformers)? If you are, check out Fitness Outlet in Rancho Cordova, CA. Chris and Mike are super knowledgeable and have a great easy going demeanor. They carry new merchandise in brand names like Life Fitness, Hoist, Bodycraft, and Lemond. I just named a few brands, they have a bunch more. If you don't see the equipment in the shop, ask them because possibly they have it in the stockroom in the back or can order it. The staff realize that it is a major purchase and don't pressure folks. They actually encourage folks to test out the equipment. Even though hubs and I have been customers for over 15 years, we tend to take our time making a decision and go back to the shop often to look and test equipment. Often times we don't make a purchase. With that said, each time back, we are greeted and welcomed. No awkwardness. The prices are competitive due the brands. Customer service is outstanding.

This was a great place to go to buy weightlifting equipment. Thank you Steve for everything I will…read moremiss this place.

Excellent personal service, terrific selection, and great value. Steve politely provided…read moreknowledgeable answers to my endless questions that all proved to be true after my purchase and usage. I got pretty much got what wanted, and more important, what I needed.I'm impressed.

The pandemic admittedly hit me a little harder weight-wise than I was hoping, so I've been very…read moreinterested in picking up a few supplies to do body weight workouts at home. I stopped in and the two guys working there were courteous, helpful and understanding of my needs -- they went above and beyond with offering kind advice on where to start on my fitness journey and pointed me in the direction of their instagram if I had any questions in the future. Such a great job and a great experience!

Had the pleasure of dealing with Randy and his business partner recently to pick up some dumbbells…read morefor my home gym I'm building out. Stand-up guys who are super responsive and easy to work with. Arrived at the store and everything was ready to go, new in boxes as promised. Will definitely be back soon to grab my bench once I have the cash saved. Thanks a bunch guys.

After again getting sucked into doing a bunch of soul-crushing "online" research, I was finally…read morefeeling ready to buy some additional exercise equipment. But as a small business advocate, I really wanted to buy local, so I decided to check out Sacramento Exercise Equipment Center again. Wow! Although it might seem like it would be an intense and intimidating place, the manager Dylon put us at ease (including on the phone). He's a very nice and helpful guy. And as soon as I picked up some of their equipment, it was a reminder that some things are just way easier and better to check out and buy in person, even if you might pay a few bucks more. While it can be helpful to read about a product online, it's obviously a whole different (better) experience to actually hold it in your hand, especially something like weightlifting equipment and with the help of someone as helpful and knowledgeable Dylon to answer your questions in real time.

On 9/7/2023 I purchased an inspiring 1C1.5 exercise bike! Dillion the manager showed me the Blue…read moretooth app. Got the bike set up and app would not work!!!!! Called the store from 9/7/2023 to 9/27/2023 and was told all kinds of lies!!! Today I took the bike back due to the lies, poor customer service, etc.... Then I went shopping for a new bike! Remember I purchased the first bike for $429.92! I went to the sister store in Roseville no knowing!! The sister store has the exact bike for $299.99! I ask the salesmen Colten about the bike and he says this bike does not even have Bluetooth! Then I tell him who I am, questioning everything he just said! And I tell him I paid 429.92! Your selling the same bike for $299.99!!! No! how can that be! Call your sister store and find out!!!! Colten was the one that told me he would send a tech. out to my house!!!!!! DO NOT SHOP HERE THEY ARE LIERS and they PRICE EQUIPMENT DIFFERENT FROM STORE TO STORE!!!!! My day off was spent with poor customer service, lies and gas at $5.42 a gallon!!!

Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

David did an excellent job fixing my elliptical machine. From start to finish, he maintained open…read morecommunication, arrived right on time for our appointment, and was both prompt and professional. What I appreciated most was that he took the time to explain what he was doing and walked me through his findings instead of just completing the repair and leaving. His knowledge and transparency gave me confidence that the issue was being addressed correctly. I truly appreciate his professionalism and customer service. I would highly recommend David to anyone needing fitness equipment repair or maintenance!

My treadmill died and I saw these reviews and I agree!…read more Super helpful, friendly and responsive! Highly recommend.

Great little gym shop. Has everything you need and it's all on display to see/try out. Thankful I…read morefound this place because it completely stocked up my garage gym. Prices are great and owner/employee was really helpful.

From the owner: We specialize in having the best equipment at the best prices, always being in-stock. We offer…read moredelivery and assembly as well with a fee. We also have an personal trainer part-time at the shop who can give you info on the best workout for the machines.

I have visited this location a couple times since its opening…read more The store is pretty big. They have a decent selection of sports equipment, fitness items and active clothes. Sometimes Big 5 charges a lot of money for items you can get cheaper elsewhere. This is why I look at the sales, because often you can find some neat items on the cheap. Service here is fair. Sometimes you need to make some effort to get employees to notice you. Other times they are on it and are ready to assist in any way they can. Considering it's in a small town, this is a decent store for its selection.

I had a Big 5 near where I used to live in Sac area, so it's nice to have one here too. Mostly I…read moreuse them to get parts or replace my hear rate monitors when the batteries die. But now those Polar parts are not sold. All I wanted was a polar wrist monitor with the chest strap transmitter, but polar doesn't make those any more. Not Big 5's fault, but at least they tried to look up a solution for me. I guess it's back to Amazon to try to get what I want. The employees were as helpful as they could be, given what I was asking for.