Very nice people here, and good service department. They will get you in and out quickly.read more

Had a great buying experience overall. Thanks to Stacy. Would highly recommend this shop if you are…read morein the area. In my case I drove all the way from Sacramento since they were the only shop within 100 miles that had the bike I wanted.

Was just in the phone this morning w/ Van's, they have the best bicycle mechanics within 100 miles…read moreso I was going to bring a couple bikes in for maintenance. We got to talking and I'd mentioned a previous dissatisfaction, he simply apologized and we spoke about the situation as a whole. We discussed briefly shipping, material shortages etc. I just want to end by saying the reason I have always loved it here Is their humanity, they too all love riding bikes and listen to the customer, it shows.

I chatted about my bicycle and what I'd like. They came up with some alternative bikes I will now…read moreresearch. They have a no trade in policy. They will get a bike built in 2-3 days once delivered.

I did the Downieville DH shuttle with these guys as a solo rider, somewhat in early season; we met…read morethe minimum headcount for an expedition, but the other couple bailed at the last minute. These guys totally did me a huge solid and shuttled me (alone). Obviously I can't promise they'll do that for everyone, but the degree of stoke they showed me visiting this special place unquestionably deserves a shout-out. No issues with bike damage or anything (it's a very standard shuttle situation). Will use again without question.

Great for a shuttle service. Always dependable. Great personality on all staff (as far as I'm…read moreconcerned). Will use again and again and have before. A+

Did a amazing job servicing my son mountain bike fair prices got right in...recommendread more

I went in to get some parts and to have my fixie tuned up. They did an awesome job and treated my…read morebike with care. Also, they have friendly staff that is dedicated to working on your bike. -Alec

Awesome service, awesome staff in general. Everyone I talked to in this store during my many trips…read morein there (I just couldn't decide) was very knowledgeable. They answered my 8746 questions patiently and I am sure I asked the same ones twice a few times. Regardless, I ended up getting the Trek 7.2 FX. They also give you some free tune ups and they gave me a free bike lock. I will be back there soon for a new seat and some other shenanigans I am sure my friends will talk me into. The bikes are pricey but you get what you pay for.

I brought a new-used bike in because I stripped the pedal holes and needed new crank arms…read moreinstalled. I brought the necessary parts. I was told I had the wrong parts and they needed to order the right ones. They kept my bike for a few days before calling and telling me they needed to order the right ones and some of it was on backorder for a month. The price and time frame didn't work for me so I took it to another shop for a second opinion. The new shop installed the parts I brought and said they WERE the correct parts. I don't know if this was just a mix-up by the technician at North Rim or some other kind of shenanigans to get me to buy expensive parts from them instead of using what I provided. Either way, my trust is gone. They also charged me $20 to take off and put back on the same broken crank set.

BE is a gem tucked away in the corner of an unassuming strip mall off busy Hwy 49 in Auburn. It's…read moreworth seeking out. It offers a good selection of bikes, plus accessories, parts and tools. The quality of the repair work is top-notch, with good advice, quick turnaround, and reasonable prices.

Love my e-bike from Bicycle Emporium! I've never been on one before and I loved the training from…read morethe staff.

I first came to Pullins cyclery over 40 years ago.... it is still an Awesome shop... It is one of…read morethe last remaining old-school bike shops in Northern California. Friendly service, good products, and expert advice that you can only get from a family owned and run establishment such as Pullins. The put this bike together for me..... Thanks to Steve and Geff.

How can you not love this piece of history - including the owner! It's an experience just walking…read morein the front door.