A scam business! Poor communication! Poor or non-existing work! I took my hotrod in to have window…read moreroll up and down easier. I took three weeks and it was the same. I was told it would take a little bit of time for it to loosen up. When I returned I found the business closed.

Purchased a Ford 289 Rebuild Kit, never delivered the parts…read more SCAM Artist - Purchased new auto parts from Bryan Pope, and scammed me out of $288 dollar. Instead of 60lb+ of 289 parts, I got a t-shirt. He blocked my number, and doesn't response to emails. The same parts are being listed again, and he likely will just scam the next person. Avoid like the plague.

I don't believe in being vindictive in reviews, but I do believe in being honest, and in assisting…read morefellow consumers. I started an audio upgrade and installation in my 2011 Camaro convertible, after extensive research and prep. I was enjoying the learning experience. I successfully wired my component fronts, my coaxial rears, and subwoofer, had everything labeled and ready to go. When it got to connecting the wiring harness and dash kit into the center console, I decided to let Exotic finish the project and check my work, just to make sure I didn't accidentally damage any of my expensive purchases. There were a few hours of work remaining to be done, especially for a professional, and I didn't mind paying for that in order to ensure my system would function correctly and optimally. I called the shop close to closing, on a Thursday. After explaining my needs, I was told to come in the next morning. So, Friday morning, I came in, was told to come back in an hour, because Tucker was off giving a quote somewhere else. So I killed an hour, then came back. Tucker quoted me 4 hours and $674 to finish my project, said that should be plenty of time. He had an opening for Tuesday morning the next week. I scheduled to start work at 1:30pm that day to accommodate him, after he said the timeframe should be enough. I show up Tues morning, quite excited. I bring my duffel bag and computer bag inside their little office/showroom, and open my laptop. They have 2 little dogs, running around their shop and office. One of them comes inside and pees on my leg, my duffel, and the couch I'm sitting on, marking his scent or something, as soon as I sit down. Absolutely disgusting, but I shrug it off, shoo the dog away. An hour passes, and my car is still parked. Tucker hasn't even pulled it into the shop yet, despite knowing that I have to get to work. I brought it in at 9am. Around 10am, he finally pulls it in. Around 1pm, he isn't even close to finishing, so I get an Uber to work, and have him hide the keys somewhere so I can pick it up after I get off work, since he will be closed by then. I get off work, uber back over, and pick up my car. He left me a note in the car saying to check my voicemail. I listen to the voicemail, and he explains that he hooked everything up, gave power to the amp, and plugged in his phone, then proceeded to blow my rear speakers with too much power, because he failed to check the gain settings on the amplifier and verify they were all the way down before giving the system power. He also says something is up with my right front speaker. This is an ABSOLUTE ROOKIE MISTAKE, and even I knew not to do that. I brought the amplifier in the box unopened, because I'd read about people blowing their speakers by messing with it. The ONLY REASON I brought my project to him to have him finish it in the first place was so that I didn't damage any of my equipment by doing it myself. I call him the next morning, and he tells me to just warranty the speakers he blew, say they were damaged out the box, and get replacements, putting that responsibility on me. I say fine whatever, we can set this right when I come in again, after those replacements come in. He agrees. I replace the speakers myself when they come in, so that it's less work and so I can listen to music in the meantime. My right front speaker is still not working, so I check his wiring work on my amplifier, and he has it wired wrong. I re-wire it myself, and get all of my speakers and the sub to work effectively, and make sure to set the gain super low to not damage anything. By the time I come in again, I've fixed the damage he did, and only need him to tune the amplifier, that's it. He does that, and it takes him almost 2 hours. Ridiculous. I ask Tucker what his technique is, if he uses an oscilloscope (the industry standard for audio tuning and gain setting), and he says oh, no, that's a premium service that takes several hours and you have to pay extra, I just listen for clipping, do it by ear. (For reference, an oscilloscope is a small handheld tool, cheap, and not that hard to use, kind of similar to a multimeter). I figured the least he could do was tune my system properly, after messing it up and inconveniencing me for over a week. But no, he was not having it. Also, he would not hear anything about refunding me for the damage he did, and the inconvenience he caused. He argued with me for nearly 15 minutes, not budging an inch, not even refunding the $74 materials cost he charged, despite me bringing all my own materials. I left feeling angry and soured by the experience, and do not feel the price was warranted, even without the screwups and unprofessional demeanor. I had planned on returning for tint and a few other things, but I will never be back, and I do not recommend anyone ever goes here. Save time and money and look elsewhere for your audio needs.

The shop is top-notch the best in Chico. I highly recommend them. They are well versed in auto…read moreinstallation. I don't need to say anything else period. After they install your equipment you will be leaving with such a joyous smile on you face.

5 Stars Start to finish......this place is where you want to take your high end cars. Just got back…read moremy second AMG and it was PERFECT. Total PPF wrap on matte white. You can't even tell it's wrapped.....it takes time to get this job correct but it's well worth it. Would suggest being very selective as to does this work....there is an art to it for sure. Have had two bad jobs elsewhere, expensive mistake....yiu can trust Derek to do the job right the first time. A++++

I have got multiple of my cars ceramic coated here there's no other place I'd ever take them I just…read moregot my car ceramic tinted as well I highly recommend alpha auto detail there's no one who pays as much attention to detail as Derrick 10/10!!!

I couldn't find anyone to re-paint my 1990s car. Nobody would do it for under 8K! It's still…read morerunning great, no payment, I want to keep it and it still looked good too - except it needed a paint job. Then I discovered the 'Wrap' alternative and boyy am I glad I did. ( I live in Redding and traveled to Chico 'cuz I couldn't find anyone to even do a 'Wrap' for me in Redding! wow ) For a quarter of the price of paint, I got a 'Wrap' that has fooled everyone, even Auto Dealer Service Managers. I took it in for a mechanical repair and when they remark on my car's appearance, I tell them ... and, "That's A Wrap?!" Guys at work have made the same admiring remark. It's revelatory to everyone how good a 'Wrap' can be. Of Course, who does it is important. Andrew and Devin did a wonderful job and explained the process to me, including maintenance care. The careful effort they made, including the extra work of wet-sanding to ensure a smooth surface, showed on delivery day. I am super-pleased and readily offer my praise to anyone who wishes to contact me as I told Andrew. As an old-school guy I can say, "Who Knew?" I am a convert and heartily recommend Andrew and Devin to do for you what they did for me.

worst wrap I've even seen in my life he messed my Roadglide up so bad he had to take it off I was…read morevery disappointed STAY AWAY!!!!

Sal and his guys for Coach Works are amazing. From the first time my car was in an accident to the…read moremost recent issue of having a faulty part Sal and his guys have taken very good care of me and my car. Reyna at the front desk as well. Both Sal and Reyna made my experience with Coach Works a memorable one. They always have made sure that all of my concerns were given attention and properly cared for. Being a car guy and having always cared for my vehicles my self, I am very particular of having things done a certain way and Sal and his guys always made sure I left there happy. Will always recommend them for all body work needs

These people were so kind and helpful when my beloved car got totaled by a drunk, uninsured driver.read more

SUPER GLOSSY BLACK REPAINT F350 4x4! Replaced headlight, tail lights, emblems, broken latches, its…read morea super-sharp looking show truck again! Can't wait until the paint is final buffed out.

They are truly some of the most dishonest people I have ever encountered. They will try to take…read moreadvantage of you and exploit your lack of knowledge. I had never gotten into an accident before, and they took full advantage of that. I went through insurance, insurance didn't want to cover everything, and knockout refused to budge. They already had my car and wouldn't let me take it back without paying over $2,000 in storage fees. In all, I ended up paying knockout about $1,500 out of my own pocket to finally get my car back. It was an awful situation and they felt nothing trying to get as much money out of me as possible. It was a terrible experience and I will warn everyone I possibly can about this place. Stay away.

Eddie is great, Only person in Chico I'd trust for gear installs…read more No one is going to explain how to install a lift over the phone...

Ed is a great guy! Had my fuel pump fail and someone immediately recommended I should give him a…read morecall! He was able to get my car looked at that day! Reasonably priced as well! Definitely will be returning whenever my car is having trouble!