I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

Small and easy to navigate. Also easy to get to from downtown or most places in Syracuse, just a…read moreshort drive away. Located right across from Destiny USA and next to the regional market. Not many options for food inside (just a Subway, some vending machines, and a convenience mart - no more Dunkin since they opened a big one across the street.) A little hard to hear announcements. Overall though, fine. It's nice to have long-haul transport options like buses and trains when you don't feel like flying.

The train & bus station are combined into this center. A small, but ample seating benches in the…read morewaiting area. And also, tables to eat from Subway & Dunkin' Donuts. There is a small News store with a variety of items for purchase. I've been here several times and the area have always been clean. We arrived at Midnight, hungry from New York for a bus change and Subway was open. What a relief to have something more than burgers and fries to eat. Vending machines with Soda & Water, Chips, and Ice Cream are in the lobby.

Great service. got picked up and dropped off in a timely manner!!! Also uber didnt want to pick me…read moreup lol

Called and "reserved" taxi 7 hours early for a late night trip (cuz they have 24 hour service to…read morethe area). Noooo problem! However, at the appointed time, no taxi. Called dispatch, was told "they will check". Called back 5 minutes later. The driver that was supposed to come out was unavailable, but they would send someone out ASAP. Too late for this kid. Cancelled the taxi and made other arrangements.

Really saved the day. Sunday night, Dad getting released from Crouse. He is wheelchair bound and…read moredidn't have his wheelchair because he was brought in by ambulance. I called about 20 transportation companies that were closed before I came across U-Connect. Not only did they wait 40 minutes because Crouse didn't have Dad ready, they borrowed a wheelchair from Crouse, got Dad back to Assisted Living, and called me to let me know he was all set and in his room. Dad would have had to sleep on a gurney in the hall of a hospital if not for U-Connect. The owner and driver were so friendly and helpful. I would definitely recommend them and will be using them again. Thank you!

They no show without a call several times and I called them after they were late picking me up…read moreanother time even though I called to confirm earlier in the day . I was told he wouldn't give an ETA and to just have my appointment pushed back . Won't use them again and wouldn't recommend them to anyone else

1st class operation, vehicles are well maintained and clean. Drivers are all trained and compliant…read morewith all NYS regulations.

If you care about customer service, read on…read more We unfortunately had a very bad experience with this company. We heard about them at the Bridal Show at the fair in January and had kept them in mind to book for our bridal party transportation (one 16 passenger bus) from Fayetteville (where our church is) to Oneida (where our venue is). This is a 25 minute drive. My fiance first spoke with the owner last week and then yesterday and was quoted $1250 for this trip. When he called to book today, the owner said he was busy and to call his assistant Terry. My fiance called Terry and told her the quoted price that was given to us BY THE OWNER, Joe. Terry literally berated my fiance and told him that "no way that is the price because it's outside the area". She told us it would be $1550. She was extremely condescending and literally laughed at my fiance. We cannot believe that this person would be working with customers. My fiance told Terry that the owner had quoted him this price and he just wanted to book it, she literally refused to honor what the owner told us. I'm sorry, but that's just a gross way to deal with clients. I don't know if the owner made a mistake but if so that is not the way it should be handled. We ended up booking someone else just now, so Terry lost them our business. I will be telling all my friends who are getting married this year and next in the area to AVOID this place. Gross.

They are awful! Make either late to your appointment or they leave you waiting for hours to come…read moreback and get you!!

I was to be picked up 45 minutes before my doctors visit and it is a 10 minute drive. Called…read moreseveral times and told they would send a cab soon. Five minutes after my appointment I called to cancel because the doctor would not still see me that late. DO NOT USE THESE FOOLS.

Lic 171 drives like a maniac. I was in my personal car. He was behind me and ran the stop sign then…read moredid whatever he could to drive around me crossing the double yellow line. COMPLETELY uncalled for and unsafe!

I had my doubts about this group when I was asked for money before my ride was done. They turned…read moreout of though clean cars and safe drivers

Spoke to Pam to book driver for 2 days ahead. I spoke to Pam at 5:15pm on Monday, 9/30; she asked…read moreif she could give me a call back. I called Pam again at 7:30pm and left her a message asking her to call; I needed to book a cab for Wednesday morning. I received no response; no call back. I would categorize Journey's Transportation as unreliable.

This is a sole proprietary one owner business, run by "Pam", who is a genuine good person, and…read moreexcellent at what she does. Completely accommodating, professional, kind and considerate. She handles medicaid transports and self pays. Her rates are very reasonable, (better then the competition) and she often goes above and beyond what she is expected to do. Just added her to my speed dial ! You will too, if your smart.

I always thought the SS was a bad thing, Nazi Germany and all that, but apparently in Syracuse the…read moreS and S is a good thing. Only in Syracuse though. This is a perfectly good limousine company which I've seen all over the place, but usually in Syracuse or up-and-down New York State's byways and highways, but not the bi-ways, those are mainly just for me. I see them parked at the rest stop sometimes, which is where I grabbed this pic, so they must do a lot of out-of-town traveling. The only time we used them was for a party at Syracuse University and I didn't pay (thankfully) but they were really good. They offer pretty good service although it's kind of expensive, but in Syracuse there's not a lot of options, so it's probably as good as any any. And my voice dictation says "on your feet okay okay where is your pie if I weigh" - and I have no idea what it means.

Great prices! Very convenient and the bus was in perfect shape! Clean and stocked ready to go for…read moremy party!