I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

Really saved the day. Sunday night, Dad getting released from Crouse. He is wheelchair bound and…read moredidn't have his wheelchair because he was brought in by ambulance. I called about 20 transportation companies that were closed before I came across U-Connect. Not only did they wait 40 minutes because Crouse didn't have Dad ready, they borrowed a wheelchair from Crouse, got Dad back to Assisted Living, and called me to let me know he was all set and in his room. Dad would have had to sleep on a gurney in the hall of a hospital if not for U-Connect. The owner and driver were so friendly and helpful. I would definitely recommend them and will be using them again. Thank you!

They no show without a call several times and I called them after they were late picking me up…read moreanother time even though I called to confirm earlier in the day . I was told he wouldn't give an ETA and to just have my appointment pushed back . Won't use them again and wouldn't recommend them to anyone else

I always thought the SS was a bad thing, Nazi Germany and all that, but apparently in Syracuse the…read moreS and S is a good thing. Only in Syracuse though. This is a perfectly good limousine company which I've seen all over the place, but usually in Syracuse or up-and-down New York State's byways and highways, but not the bi-ways, those are mainly just for me. I see them parked at the rest stop sometimes, which is where I grabbed this pic, so they must do a lot of out-of-town traveling. The only time we used them was for a party at Syracuse University and I didn't pay (thankfully) but they were really good. They offer pretty good service although it's kind of expensive, but in Syracuse there's not a lot of options, so it's probably as good as any any. And my voice dictation says "on your feet okay okay where is your pie if I weigh" - and I have no idea what it means.

Great prices! Very convenient and the bus was in perfect shape! Clean and stocked ready to go for…read moremy party!

1st class operation, vehicles are well maintained and clean. Drivers are all trained and compliant…read morewith all NYS regulations.

If you care about customer service, read on…read more We unfortunately had a very bad experience with this company. We heard about them at the Bridal Show at the fair in January and had kept them in mind to book for our bridal party transportation (one 16 passenger bus) from Fayetteville (where our church is) to Oneida (where our venue is). This is a 25 minute drive. My fiance first spoke with the owner last week and then yesterday and was quoted $1250 for this trip. When he called to book today, the owner said he was busy and to call his assistant Terry. My fiance called Terry and told her the quoted price that was given to us BY THE OWNER, Joe. Terry literally berated my fiance and told him that "no way that is the price because it's outside the area". She told us it would be $1550. She was extremely condescending and literally laughed at my fiance. We cannot believe that this person would be working with customers. My fiance told Terry that the owner had quoted him this price and he just wanted to book it, she literally refused to honor what the owner told us. I'm sorry, but that's just a gross way to deal with clients. I don't know if the owner made a mistake but if so that is not the way it should be handled. We ended up booking someone else just now, so Terry lost them our business. I will be telling all my friends who are getting married this year and next in the area to AVOID this place. Gross.

Zamar is wonderful. With services to both Watertown and Syracuse airport. He is so kind and…read moreconsiderate. Always on time (actually early which is rare these days) He is very professional. Drives well, plays nice soft music, He converses with you but is not over bearing. It's so easy to schedule a pick up with them, you can call or text! They have excellent customer service and go above and beyond to ensure you have a great experience. They are the best service to and from the airport or any pick ups you may need. I highly recommend north country transportation. You will be thoroughly impressed with this company.

When they're good, they're great. I have to say that first. I've rode with them a bunch of times…read moreand things were great, the car was clean, the driver was friendly. Most of the time, the driver was even early. But, then there were a few bad times. Three to be exact. On three different occasions, they didn't show up at all, and I missed my doctor appointments. On two of the occasions, I was able to call once I realized they weren't coming and reschedule with my doctor, but when I called North Country Transportation to inquire about the ride, no one answered any of the times. I left voice mails on these days, including today, when they didn't show, and no one responded. I sent a text to the number, and on the days they didn't show up, no one responded. I waited and kept trying to contact them until there were only fifteen minutes to get to my appointment and then had to reschedule with my doctor and they still didn't show at all. They didn't even call me to say they weren't coming, and I have to believe after this happening a few times that they knew they weren't going to come. Because on most occasions when I had a ride set up with them, if I sent a text, someone replied pretty quickly. Or, if I left a voice mail, someone would text me back. But on all of the occasions where they didn't show, no one responded at all to either. The ride was set up to be one hour before the appointment. That's plenty of time, and it's pretty poor practice for a business to just not show up, and not respond to communications. It's not even like I was impolite or angry or anything when I left a message about it. I was polite and just inquiring whether someone was coming. No response. If you miss three doctor appointments in a year, a lot of doctors will stop seeing you, so I can't afford to take a chance on these guys anymore. I'm sure they don't care, but if they keep doing this to people, they probably won't be around for long.

Great company with great service! #1 choice! On time, reliable pick up, best in the business!read more

They are irresponsible people who don't care about the business! They raise your prices without…read moretelling you and when I said pull the dumpster at the end of the month they pulled it in the middle. They are never at the office and have a lack of understanding for payment instructions! I would not recommend them since they have tremendously changed this year!

Awesome experience for Syracuse graduation. Especially helpful for my mother who has mobility…read moreissues. Ask for Zeke!

Great service reasonable prices Great drivers. Would really recommend for a wine tour or wedding or…read morea evening out.

Used this company once but all the driver did was talk politics or about other drivers never…read moreagain!! K n K transprt is much more professional

HORRIBLE CUSTOMER SERVICE!!!!! I have had to speak to the…read moresupervisor/owner on a few occasions and let me tell you, she was SO RUDE and inconsiderate every time, Very unprofessional! As a monthly biller, one time I sent in a month payment that was a duplicate and it was never applied to the account even though the check was cashed. I had to call a month later and point it out before they applied it. How this business is even open is amazing!