The tabkes and chairs were great! My daughter's shower went great!! They fit my tents perfectly!!!…read moreThank you!!

Ordered some balloons for my sister's birthday and was very happy with the outcome of the balloons…read more The person who helped me was very nice and helped me pick out the right colored balloons for the theme I was trying to go for. A little pricey but it's worth it for the convenience and different styles of balloon setup. They even helped my husband get the balloons in the car during pick up!

We just had bridal shower and now wedding and mark & his team did an excellent job as usual !…read more Very accommodating & very helpful i called 6 times and the girl on the phone was always so helpful & patient ! Our family has used party warehouse for 25 years they have never let us down !

So went into the store and couldn't order because can only order through one person. Finally was…read moreable to order over the phone. They got the wrong date and tried to deliver 2/3 weeks early... then when delivered on the right date two trays of glasses were wrong so they had to bring me the correct one. The guy who brought them was amazing and super sweet. Now it's Monday I called to find out when I needed to have the place open for them to picks up they said 9:30/10 ots 10:20 I call and they are still there to the point they guy on the phone asked if that's were they were going first. Their excuse the driver was late. Okay welll call your customers and let them know I could of gotten coffee or something. Honestly other then the older man the customer service SUCKS. Won't be rent from here again. Update. Now even though they know I have somewhere to be they are gonna fold everything instead of taking it back and doing it there. Come on now guys? No one has time for this.

Their quality is really great! I've been looking for some tee shirt print people and this is…read moredefinitely going to be my go to! Amazing work and their help is really good. Thank you for my shirts.

great customer service! They never disappoint. Every single time we come to customize a shirt or a…read morecup they always know what to do!

Elsa was amazing. She was super engaged with the children. Everyone had a blast, even the adults…read more Thank you for your fabulous service.

Princess Rapunzel came to our daughter's 7th birthday party and she was absolutely amazing! I can't…read morerecommend her enough. She kept all the girls happy and engaged and she had great crowd control skills. Very entertaining!

The staff here was so helpful and friendly, I was shocked by the experience given that it's a…read moreseasonal store with seasonal employees. Truly impressed by their professionalism!

The store does have a great selection and the associates were helpful. Unfortunately, the coworker…read moreSabrina was incredibly rude with attitude. I handed her my coupon, she then told me my total and asked if I wanted to donate to their charity. As I paused because I was distracted from my child, she rudely says, "you know you got a discount so you should donate". Ummm what? That's none of her business. What's worse was her terrible tone in her voice as she said it. No thank you.

We recently had Kit and Steven come as Gwen Stacy and Spider-Man for our daughter's birthday and…read morethey did an amazing job! Despite the cold/rainy weather, they kept the energy high and the kids entertained! Everyone had a blast. Thank you Cinderella Company!!

What an amazing experience with the Cinderella Company for my daughter's 3rd birthday party this…read morepast August at the park in Milpitas. My daughter's 3rd birthday was Disney Princess Theme and I was looking throughout the Bay Area to hire a Snow White Princess to hire and surprise her and the guest. I was able to book our character and through Cinderella Company. Initially the person in charge was out of town while I was inquiring but communicated the whole time with me. They ensured that the Snow White that was coming fit the needs of my party. I chose the 2.5 hour package so that it will entertain the many kids coming. Snow White called me two days before the event to finalize the location and what will happen at the day of the party. I was so impressed from the time she arrived to the very end. She stayed in character the whole time and my daughter was in awe that Snow White was at her party celebrating her 3rd birthday. The adults also loved Snow White she looked liked she can from Disneyland. Snow White read a story with the kids first, did some singing and dancing, played with bubbles, did face painting and sang happy birthday, took pictures with everyone. She did such a good job entertaining the kids at the party. She even played with them while they wondered in and out of the jumper we had. We also gave Snow White a microphone during the party so that everyone can hear her. If you are looking to hire a character you should go through Cinderella Company.!Pricing wasn't bad, communicated well through the whole process! We were so impressed with our Snow White and loved every second of having her and making our youngest daughter's birthday that more magical and fun that day! We will definitely use and refer them to my friends!

OMG they were the best..Needed a last minute alteration and it turned out perfect!!…read more 5 stars all the way!!

After reading the reviews, I brought in two brand new dresses purchased from Saks, Katie Mae and…read moreReiss with tags still on. Both over $200. Also, both dresses were brought in more than a month before the wedding on Sept. 27th. My pick up date was sept. 20th. Customer service was good. The alteration to shorten the Katie May dress was good. But they could not make the straps at the top work. It's a thick cross cross front strap but at the end of the day they could not make it work. I even gave them a second opportunity to work on it before saying no. It was either too tight at the neck or too loose in the front. They just did not know how to make this specific alteration. The back cross cross was made half way up the straps in an effort to "match" the front. The Reiss one should dress looked like they took a sewing machine and just sewed down half way down the side of the dress. So it looks like the dress has hips midway down my thighs. I wished they would have just said they couldn't do it. I paid $236 for both dresses....

I just found a really cute little jumpy with a slide from here. I was surprised by their selection…read more They had tons of styles and especially because this party was going to be all for toddlers I was glad to see so many that were the right size. All the kids were under 5 so we wanted something that would be easy for them to climb up and down by themselves and of course be safe for kids that small. They had about 10-12 of that style to choose from which was great. We got a cute blue yellow and it went great with our preschool theme. We did the event at Parents Nursery School in Palo Alto and we had it set up in our little outside play area. They helped us pick out not only the right style but also which one would be a good fit for our specific play area.

Every year we put together a small get-together at our preschool Children's House in Los Altos. We…read moredo it for the kids and families, and we're always looking for something fun that works for a wide age range, especially toddlers and younger kids around 1-7. We've ended up using Fun Factory pretty consistently because they have a lot of options that actually make sense for that age group, and they've always been reliable for us. This time we went with their face painting service and it turned out great. Brenda and Alyssa were both really good with the kids--patient, friendly, and easygoing--and their designs came out looking really impressive. The kids were excited the whole time and it added a really nice element to the event. Overall just another smooth, fun experience.

We had the pleasure of working with Twisted Balloon for Ellie's Bat Mitzvah, and they were…read moreabsolutely amazing from start to finish! The entire process was smooth, professional, creative, and stress-free. Their team brought such positive energy and a true "we'll make it happen" attitude that made working with them such a pleasure. The balloon décor turned out beautiful and added so much fun, color, and personality to the event. Everything was executed perfectly, on time, and with great attention to detail. Beyond the décor itself, the team was kind, easy to communicate with, flexible, and genuinely cared about making the event special. We received so many compliments from our guests throughout the night. Highly recommend them for any event -- we would absolutely work with them again!

As a part-time faculty at West Valley College it was so wonderful to see Calla, Coraluna, and…read moreCassia as wonderful circuses performers it was my daughters first time getting a balloon animal and hand paint and she was so patient!!!