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    Nielsen Photographic Services

    Nielsen Photographic Services

    (22 reviews)

    $

    I wish I could understand what's going on with Scott but since he won't respond to my messages,…read moreI'll have to share my most recent experience with him. I found him late in 2024. You can read my review on that encounter in my last review for him. I closed out that review by stating that I was so impressed, that I left a 24-105mm f/4.0L for him to look at. At this point, I don't even remember what was wrong with it. He worked on the lens and got it back into working condition and called me. It's 71 miles from my house to his shop. I made the drive down and in the course of conversation, Scott said that he would be more than happy to sell it for me and could get up to $400 for the lens. That particular lens was the first lens that I bought for my Canon 5D. It was my only lens for at least five years. Needless to say, I did everything with it. When I returned to my local fire department as a volunteer photographer, I added a few more lenses to my arsenal included the Mark II version of the same lens. Since I didn't need the one Scott had just repaired, I asked him to sell it for me. I didn't hear from Scott for quite a while, but the lens wasn't my priority. I do a lot of volunteer work, and I had enough equipment to keep working. I called him in April of 2025 to check status, and it hadn't sold yet. We spoke briefly about lowering the price. I told him I would take $300. I didn't hear from Scott again until August when he said he had a buyer for $275. I told him that $300 was the price that we had agreed on and he said that he would "make up the difference". I didn't fall off from the turnip truck just yesterday. I know that the difference of whatever he sold it for and what I got would be his profit. But I also know that when you are selling something on consignment, you have no right to arbitrarily lower the price without the owner's permission. His "making up the difference" meant that he made less profit. He asked when I would be driving down to pick up the check. I asked Scott to simply mail it to me. Every time, I've visited him at his place of business, I've had to call to let him know when I was close and sometimes, he wouldn't be there. I know as a single person business operation, clients need your time, meetings run long, photoshoots take longer than expected. I figured getting a check by mail would be easier for both of us. In October of 2025, I called for and left a message for an update. January 30th of this year, I called and Scott told me that I should have received the check by now and that he would have to check with his bookkeeper to find out what happened to the check. Yesterday, 3/23, left a message letting him know how disappointed I was with his lack of communication. And so here I am, dropping my five-star rating for him to one-star. Next will be the Better Business Bureau. I may never see my $300 again but I don't want to see other hard-working photographers get taken for a ride.

    I rarely leave negative reviews, but my experience with Nielsen Photographic was extremely…read moredisappointing. On November 15th, 2024, I brought in a Leica CL film camera that I purchased from eBay that had a broken light meter, but wanted to check if that was all it had. Scott initially seemed helpful, claiming he was certified in Leica/Minolta repairs and found that the speeds were off. He estimated a 3-5 week turnaround for the fix. That timeline quickly fell apart. By late December, I still hadn't heard anything and had to follow up multiple times--calls and texts were ignored. I only got a response after calling from an unknown number. Scott cited a family emergency and poor communication habits, then accused me of being "impatient," even though I was just asking for updates well past the promised timeline. Told me I could pick it up. I asked him to keep it as I was not impatient and just wanted the camera to be repaired. I gave him another month as he requested, but by May and June, I still had no update. My partner finally got him on the phone, and Scott admitted he couldn't get the part or repair it because he didn't have the manual. This was frustrating since I had kept the purchased camera based on his assurance that he could fix it instead of returning it to the eBay seller. Which was no longer an option. He offered to find shops who could help, but never followed through. I picked up my camera on August 1--unrepaired--and he never once provided any leads or updates. When I mentioned writing a review about my experience and how I was appalled by his lack of empathy or accountability, he finally said "sorry," but only about the "situation." Unless you already have a relationship with Scott, I wouldn't recommend using his services. The lack of communication, accountability, and professionalism was unacceptable.

    Mountain House Photography - Family Portraits

    Mountain House Photography

    (9 reviews)

    Rob was referred to me by a colleague in the industry. I knew she had very high standards and work…read moreethic, so I knew he would be good. I gave Robert a FB PM and he was on it. Responded quickly, was flexible, transparent and had a great attitude, something I don't take lightly. For me personally when I hire someone its not all about the bottom dollar, who wants to save a buck, get crappy work and not enjoy who your working with? That's often what you get when you trip over a dollar to save a dime. Robert showed up twice at my clients home. I didn't need to babysit. He took care of business. Clients were very happy with him which is a reflection of myself as their agent which is critical as well. Robert made numerous schedule changes for rain, natural light schedules inside the home and got me my pics on a rush exception of 24 hrs. I paid him a little extra for that. I don't put my life on hold for 48 hrs without a price and I don't expect anyone else too, however Robert did. 5 star service all the way. I will be using him for all my future real estate listing photo needs. Steve Eveleth REMAX 925-487-2246

    Love their work! Rob has a great eye for capturing that perfect pic. I have used him to help me…read morewith my real estate business and creating a feel for my properties that can't be done by just anyone. If you need something unique and stunning, Rob is the guy for the job! I can highly recommend him and plan on continuing to use his services.

    Preserve Studio - Portrait

    Preserve Studio

    (30 reviews)

    I never thought I'd look at an image of myself and think it was beautiful. I'm usually really…read moreuncomfortable when being photographed, but I felt so comfortable working with Shannon. She was able to help me with poses and caught the best angles. I can't stress the angles enough, she maneuvers the camera until she finds the shot and it makes all the difference. Her experience shines through in the way she manages her projects. I was able to work with Shannon on the Redefining Beauty project. She was able to come into my home, spot the best lighting, and create photogenic spaces that I wouldn't have thought would look good in photos... but somehow she made it happen and my photos came out AMAZING. I love how professional she was throughout the entire planning process. We had consultations prior and I was able to stay in contact afterwards. She even helped with planning the photo shoot concept. Honestly, she does way more than any other photographer I've ever worked with. When you hire Shannon you're not just hiring someone to take pictures, you're getting so much more. I received my edited photos quickly and on a cool online platform I can revisit anytime. The photos are beautifully edited and such a high quality. I couldn't be happier with how they turned out. Shannon is an amazingly talented photographer who can make magic happen in any circumstance. I'm so grateful for the images I got of me and my daughter. I look forward to working with Shannon again!

    Shannon is truly such a rockstar photographer! We went with Shannon for our engagement & wedding…read morephotography and we are so glad that we did - one of the best decisions we made! We fell in LOVE with the romantic and moody style of her photography, and we were so incredibly happy with how our photos turned out. My husband and I aren't the most comfortable in front of a camera, but she made it so easy for us and also made us look so natural in photos :) She perfectly captured all the best moments of our day for us to look back to and we will treasure these for years to come. Shannon also helped with finalizing our wedding day schedule, gave us tips on what we can wear for our engagement shoot, single-handedly wrangled 100+ people for a massive family photo in a matter of minutes, and above all, so fun to be around all whilst being super professional! Shannon, thank you for traveling to our wedding location to capture our special day. We consider ourselves so incredibly lucky to have found the most perfect photographer for our day!

    Clairebear Photography Studio - Newborn in-studio

    Clairebear Photography Studio

    (344 reviews)

    Sandy is truly one of the most skilled newborn/family photographers in the bay area! I was lucky to…read morefind Sandy 4 years ago with my first born and the newborn photos ended up being incredible! It was an easy decision to go back to her with our second baby. Here are some of the ways that Sandy truly stood out: - Both our babies were born around Christmas holiday and scheduling was not an issue at all for Sandy. She checked in ahead of the appointment to ensure we didn't need to reschedule (much needed for parents that just gave birth recently) and had our themes ready prior to us arriving. - The themes were 10/10, better than what we could've envisioned ourselves. And our themes were generic such as lemon or Christmas. - The amount of patience Sandy has is seriously amazing! Our second baby was a bit harder to photograph compared to the first, in addition to a toddler who wasn't in the mood for pictures, and it didn't phase Sandy at all. She took her time to make sure she was able to capture each theme well and had tips up her sleeve to get the toddler to take some pictures. I highly recommend going with Sandy if you're considering photo sessions! She goes above and beyond to ensure all the special moments are captured and the pictures are so incredibly worth it.

    Absolutely blown away by the beautiful moments captured for our son. Every picture feels so…read morenatural, emotional, and full of love memories we'll cherish forever. Thank you sandy for your incredible patience, creativity, and for turning these tiny moments into timeless memories. Highly recommend!

    Flash Photo Booths - photographystores - Updated May 2026

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