In my part of Utah County you get horrible speeds with the phone company or pretty fast download,…read morebut horrible upload with the cable company. Plus, they charge an arm and a leg for it. Utopia finally came to the neighborhood and I could not be happier. They installed quickly, and the service has been flawless so far. There is a large selection of ISPs available, but most of them are suspect in my mind. XMission is the only one with a total usage cap. However, even as a heavy user I've not hit it. By having the cap, it's easier to handle people who abuse the bandwidth setting up spam servers or torrent servers. They are also the only one meeting state of the art security standards like SOC2. Back to Utopia. It just works. I have 250Mbs up and down. That allows me to do full backups of my home to the Cloud. I could never do that with the pitiful upload speed the competition has. Plus it's far cheaper.

The technicians that went to my mother's house decided that it would be smart to drill through the…read moresewer main to run fiber.(This service was for my mother's neighbor by the way)she goes with Google Fiber because it's Google Fiber and has a much more secure infrastructure. As an electrician I just can't for the life of me figure out why that would ever be a good idea. There was sewage leaking through every faucet, drain and toilet.. spraying up onto the air!! This wasn't just her sewer main but also their client's! So apparently their practices are most likely shady and against code. (Classic lazy Utahn business tactics.) My mom had to go stay in a hotel which she couldn't work in due to needing her Internet at home to work. She lost days of work, sleep and had the stress of her house being covered in sewage! I'd say literally go with anything else.

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!

Great service with awesome employees. Absolutely the BEST…read moreSERVICE EVER!!! Joe made sure we got the phone we needed in the limited time we had in the area.

Tyler and Alfredo are the best!!! My husband and I recently switched because they were able to…read moreprovide us with a much better deal than what our current provider had to offer. Tyler made sure to ask a lot of clarifying questions to get an understanding of what would fit our needs and our budget. We got the deal of a lifetime and were able to stack three promotions/offers! They made sure we got as good as a discount as they could offer and remained flexible as we changed our minds to fit our needs. I'd definitely recommend this location over the other ones I'd been to.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

Long story short, they overcharged us $10 a month for a year and had awful speeds, frequent…read moreshortages, and TERRIBLE customer service. They claimed we (my wife and I) never called to fix the overcharge before now, because of that they can't refund our money. Odd part of this is that we did call more than once to fix this, but they say we never did... my wife being awesome as she is kept notes of her original call to century link. We talked to Kaitlyn first to get this setup to have the auto pay and paperless setup for a monthly total of $29. When we found out that we were charged the next month for nearly $50, we were confused. My wife calls them back and they said that she needs to set it up on her end online to go paperless. They then walked her through it over the phone and we assumed everything would be fixed after that... we were painfully wrong. We found that they were still charging us nearly $50 a month for the next 10 months. We called in and spoke with Sally in Escalations and she said she has no record of us ever calling to discus our internet because it keeps a paper trail of what happens in our account. Not only is that complete BS, she wouldn't even consider the fact that their system could have been at fault. It made me feel only slightly better when I read another reviewer in a different market having had a similar problem and was told exactly the same thing. She then said because it was a year ago she can't help us even though it was their fault... Leo is her supervisor and Sally said he will call me in a 48 hour window. I assume he is the busiest human on earth. Simply put, Don't use them even if they are the only option.

From the owner: Qwest is now CenturyLink. On a quest for the best high-speed internet and reliable home phone…read moreservice? CenturyLink delivers quality home communication options, including DSL internet service.

this location is terrible. i have gone there several times for varying reasons. and every single…read moretime all they can tell me is, they cannot help me with that and that I need to use the app. It is to the point that I have asked them. What can they help me with and they said basically nothing. We have been ignored and turned away an hour to a half an hour before closing so they didn't have to do anything. We have had them try to direct and guide us through things on the app while clearly seeing that they themselves do not know anything on the app. Seriously this location is a waste of everyone's time and money. They either need new management or new training. Or just simply an entirely new staff.

I paid off a cell phone through the Payson store, only to have them pay off the wrong cell phone…read more After contacting TMobile directly to figure out why my phone wouldn't unlock, (this took some time) they informed me I had to go back to the store and get it refunded and then have them pay off the correct phone. When returning to the store they informed me that even though they made the mistake, even though they are the ones that put the money to the wrong phone, they wouldn't do anything to help. Tmobile corporate wouldn't do anything either. My only options are to try and convice corporate to refund (again) or just pay more money and get the actual phone paid off that I wanted. I highly recommend going with a completely different carrier. I have had nothing but bad luck with Tmobile and don't even get service in my house, I have to use WiFi.

Kymlee is a natural at coaching. She has been coaching me for the last couple of years. She asks…read morequestions that really make me think and has helped me tremendously in making changes in my life and in achieving my goals. I would highly recommend her services. -- JBro

From the owner: Psychology Masters degree and life coaching, I want to help you empower you to be your best. Feel…read morefree to call or text me. I look forward to working with you. Check out my Facebook page Kymlee Life Coaching