Benchmark did a great job cleaning and refreshimg my brand new carpet after my dog urinated on it…read moreright after it was installed. Friendly service, fair price, and no job is too small for them. Highly recommend

I was recommended by a friend to try Benchmark Carpet Cleaning and I am so GLAD I gave them a try…read more Trevor will do whatever it takes to please his customers and leave them with incredibly clean carpets. Super competitive pricing as well. I will continue to use Benchmark Carpet Cleaning exclusively!!

Great service. He spent hours doing my whole home. Carpet stretching, grout, carpet cleaning. Took…read moreabout 4 hours and the price was right. Wore a mask and shoe coverings the whole time.

Justin was professional, nice, efficient in both replying to questions and during the actual carpet…read morecleaning, and he did an amazing job on the carpets! The prices are the best I found by far after shopping around. He even helped us move some of the furniture around to clean the carpets underneath. We have 3 cats and a dog, so our carpets are always dirty. Justin was able to get them to like new condition. We will definitely be returning customers!

High quality cleaning for such affordable prices! They were so friendly and professional. I loved…read morehaving them come clean my carpets and would highly recommend them!

We used shepherds to replace all of our flooring except tile in our house. They were professional,…read moretimely and fixed any small issues we had. Very friendly and good price. Would use them again!

Started off with a good experience with Shepherds, but by the time installation came, it turned…read morepretty sour. The tile guy, Trenton(?) was awesome, but the carpet folks they sent took many shortcuts and left an atrocious mess. They also ripped out all of our baseboard because they "misunderstood" us when we told them not to. In addition, they didn't level out our living room adequately, which Shepherd's tile guy agreed. In our formal room, they did not finish the carpet transition properly, and the carpet began lifting a few hours after they left. Their carpet installer refused to acknowledge any issues. Shepherds then sent Trenton back, who is their tile guy, to fix the carpet issue. He mentioned that the way in which the carpet guys over-stretched the carpet would be an issue within the year, and he was right. We are now experiencing lifting of the carpet at the edge and it is beginning to destroy the carpet. It has been only a year. We will be seeking out options to remedy this experience.

ALL THE STARS, for Rich and his amazing work. He was extremely responsive to my texts at 11:30pm on…read morea weekend night when I was having a carpet emergency. I am extremely meticulous, and his cleaning job far and away exceeded my expectations. I had no idea that carpet that's been through a decade of renters could look new again. (White carpet no less!!) What a miracle worker. The estimate he gave me over the phone was exactly what he quoted me after walking through the house. No surprise price gouging. You will NOT find anyone doing better work, especially not at a lower price. I will be referring everyone I know to Rich and saving his contact info in my phone as a very good person to know! Thank you thank you!

Rich went above and beyond to give us great service, a good deal and clean carpets. He even took…read moreextra time to work on a hard stain area for quite a while. We'd hire him again in a heartbeat!

I've used this father-son team for about 4 years with a rental property. The carpet always looks…read moreamazing every time I have them come. They are very thorough and knowledgeable. I highly recommend them!

These guys did a fantastic job! They were willing to come out to my mom's house, at 6pm on a…read moreSaturday (when I called just that morning). They did an incredibly thorough job -- their work exceeded my expectations. Their magnet is on the fridge and we'll be using them again!!

Terrible experience with so many errors, missteps and a lack of record keeping that the insurance…read morecompany would only reimburse for about 60% of their work. Battled with them for weeks to correct their invoice which they eventually cut by a large margin, but not nearly enough. Take your time to find a reputable company even when you're facing an emergency.

**UPDATE: THIS IS NOT A BOGUS REVIEW!!…read moreThe owner messaged me AFTER I posted this review because he is more concerned about bad reviews than doing a good job to begin with. I refuse to message him because it's too late now. Please read my review posted below!! It's been awhile since this company has worked on my home for mold. It was one of the worst experiences I've had. The crew including Nathan himself were extremely disrespectful, tried to up charge me because I'm a woman, treated me like I was dumb and didn't know anything about the situation even when I do. I brought up my concerns regarding the mold and Nathan continued to dismiss me and say "you don't know what you're talking about. We're the professionals, I'd take our advice and listen." Unfortunately, even after the work Nathan and his crew did, there was still existing mold. So my husband and I decided to go with another company and now we're mold free!! This company said that the previous company I was with didn't do a good job and said they were glad we called because if we would've waited any longer, we would've had to move! We're so glad we went with our gut instinct! The reason I'm writing this review is because one of my old neighbors had the same experience as me recently regarding mold as well and they were treated the same as me. Very poorly and non professional. It's disappointing. Please look elsewhere for restoration!!

Hides results from the tenants of a toxic black mold remediation that was done on the property we…read moreare renting. Refuses to provide the tenants with any information and is protecting their "customer" the landlord. We have experienced health issues and respiratory decline since hiring this company to take care of the issue. They refuse to cooperate with tenants. Don't do business with this company. Will change this review if the company decides to cooperate. Would have ZERO stars if possible.

My experience with them (Nate was the representative that came to my place) went as far as an…read moreestimate, but how smooth that went? One of the best experiences with a business I can remember. They were able to provide a free estimate. They were offered to come within an hour or 2 from the call (which means, if they can come soon, they will not let you wait for a long time for for nothing) I did not need further services in my place, and he was honest about it (he could have tried to push services, because the water machine identified humidity). He provided us with his professional opinion and backed up his advice with solid and easy to understand arguments. I had further questions about technical aspects of mold/water damage and he patiently answered them with same eloquence as paragraph above. I found his visit very objective, not waisting our time. He was also polite and considerate at all times (important right now due to coronavirus circumstances). Their service was so satisfying that I felt that I own them a review.