WOW - I can't say enough about Hearth & Home! My fireplace insert was having issues towards the end…read moreof last winter, and I knew I needed to schedule a tune-up before the upcoming season. From the moment Dan arrived, he was so knowledgeable, and explained everything as he went. I learned so much, and there were more issues than I had suspected. Despite that, Dan didn't try to charge me for anything that wasn't needed. I did need a new controller, which was obvious upon seeing it, but that was only $60 (not $300+ as others may try to charge) and the other issues were simply how the logs were placed, latches not being properly attached, etc. I also feel very reassured to know their service is guaranteed for 1 year (not including parts). I highly recommend Hearth & Home to anyone needing service - they are the best!

I've had 2 other fireplace repair companies try to fix our problem. This guy came and went…read moremethodically through the fireplace workings and figured out it was the switch. Just amazing. If you have a gas fireplace having problems, these are the only people to call.

Do not use this company! They are extremely unethical. We got a bid to have 2 fireplaces switched…read morefrom wood burning to gas with the Stove Swap program that offers a $2,800 rebate to anyone that switches. Before a lot of the details were available we had them give us a bid because they were on the approved list of installers. They came and measured and then emailed me a bid for roughly $3,400 per fireplace, the next day they called and said that the bid was no longer valid because the program is charging them so much to participate. Our price went up to about $4,100 per fireplace. We called the program and another installer and they both confirmed that they aren't charging anything for people or companies to use the program or get the rebate. They are upping the prices because people are getting the rebate and they can make money. They did the exact same thing to two other people we know. If you need a dealer in Utah County go to Maple Mountain Fireplaces in Springville, they are very honest and have a great product and they are on the approved list!

From the owner: Utah's Only Fireplace Manufacturer…read more Come home to the warmth and beauty of an Alpine Gas Fireplace. Our Provo, Utah area business has been producing and selling our own line of gas fireplaces and accessories since 1977. We are Utah's only fireplace manufacturer, that means we're the only ones that can truly custom fit your fireplace. When you work with us you can be sure you're getting one of the best prices around. Come to us for your gas, wood, pellet or electric fireplace or stove. We also sell top-quality hearths and enhancements, including: Majestic fireplaces, Vermont casting, Eiklor gas logs, Mantels,Hand-hew shelves, Come visit one of our showrooms in Centerville, Lehi, Orem, Sandy, St. George and Sugarhouse, Utah. You can browse our extensive line of gas and wood burning fireplaces and learn about the benefits of our Positive Pressure fireplaces that provides a more efficient method of heat distribution. We are certified installers and we won't leave until the job is done. Our services include gas plumbing, remodeling projects, tile and stonework. We carry many top brands such as Alpine, Lennox, Country Stoves, Mendota, Town & Country. Alpine Gas Fireplaces accepts Visa, MasterCard and Discover for your convenience. We are also your source for outdoor and patio solutions. Call today to learn the benefits of owning your own Alpine Gas Fireplace! We are happy to provide you with a free in-home estimate as well as design assistance.

Hard to give it a review when there was really nobody there to answer any of my questions on a…read moreSaturday afternoon. Asked about prices they just gave me these ranges of things that meant nothing and didn't really seem like they had somebody that wanted to come out and take a look at the project- Who has time to return to a place like that and get a bit?

Super friendly estimate process and reasonable prices. I ended up going with a different company…read moredue the I the product I liked. They seem like they are trying to make a turnaround for better customer service and experience.

I am writing to express my extreme disappointment with Alpine Fireplace. We have an Alpine gas…read morefireplace that recently experienced a dangerous malfunction. Gas accumulated behind the sealed glass, causing it to explode and propel the glass approximately 15 feet across my family room. This incident occurred just 20 seconds after I had been standing in front of the fireplace, and it could have resulted in a catastrophe. I contacted Alpine Fireplace to request a replacement for the glass and a repair for the underlying cause of the problem at my expense. I also provided pictures of the damage. Despite calling twice, I have yet to receive a return call. This apparently is not the first time this has occurred as the lady on the phone mentioned this issue has happened before. This lack of response and courtesy is unacceptable, especially given the serious nature of the incident. I would not recommend Alpine Fireplace at all.

Alpine Fireplaces is the best and only place to consider. We used them 12 years ago to convert our…read morewood burning FP to gas as well as update other FP. We recently bought a house and also converted its wood burning into gas. The gas line was on the other side of the house. Skip Smith and his team worked hard & long hours to ensure a smooth transition as well as make sure we were happy with our insert selection. They were very thoughtful with our budget. We highly recommend them, they truly are the best and do not outsource contractors . Maddy & Skip Warner

Jim solved our fireplace problems like a pro for a reasonable price. ill hire him next time we…read morehave fireplace problems

Can't say enough about Jim and the great service this company provides. We had a few others come to…read moregive us quotes on work for our chimney which dates from the 70s. Then, a Touch of Class came over. That was it. Jim's knowledge was noticeable right away. He did two jobs for us placing caps and applying sealers. Both jobs look excellent. Customer service is great. He shows up on time. Dependable, responsible, and knowledgeable. Quality workmanship. Highly recommend.

Alex from Air Pros helped us during a recent remodel and did an excellent job. He was easy to work…read morewith and made sure the HVAC side of the project was handled smoothly. Highly recommend.

They were very kind explained everything so well. We felt very confident in the service we were…read moregetting. It was worth the price. They also were able to come out very quickly.

Amazing selection of stone colors, sizes and types. Very thoughtful and engaging support from Nick…read moreat the sales desk and a younger Nick out in the lot helping select and load stones.

Staff had no idea that in previous years I bought stone from them by the truckload. This last time…read moreI came in for a mini pond project. Literally like 7 Or so stones a some slate, some for stacking. People there couldn't have been friendlier. A manager helped me (owner?) and gave me a great deal, even had time for a quick chat and all. I really like the place, the people and their koi!

Of all the contractors I've worked with Matt, is by far the best. He's knowledgeable about all…read moreaspects of contracting from electrical to plumbing to design and more. He doesn't try to upsell you, rather he finds and offers creative solutions that others might not think of that results in a better end product for less than expected. His craftsmanship is solid and has held up over time. Anytime I need work he will be the first person I go to. I have had him back multiple times to work on many different projects and he has never let me down. I highly recommend him

Matt recently did a complete bathroom remodel for us. He was both knowledgeable and professional…read more Matt enclosed the work area in plastic sheet, and vented the dust out the window with a filtered vacuum. He cleaned the area after each days work. He was patient, and addressed all our concerns and questions promptly. The tile work was perfect, the vanity cabinet he designed was well made, and customized to our needs, and all the surface work from the floor up was excellent. Matt showed a good understanding of the plumbing and electrical, as well as all the codes and specifications needed. We couldn't be happier with the final result.