If you are looking to purchase a vehicle make sure you ask for Jackie Landeros. This is my first…read moretime buying from a dealership and she made the process smooth and clear. I told her what I was looking for and she made sure I got it in no time. Thank you jackie!!!

Absolutely do not bring your vehicle here for service. I told the service advisor exactly what…read moreneeded to be done on my truck and approved the work. I then sat in the waiting area for 2 hours. I finally came to ask for an update, only to be told that no work had been performed on my truck and they recommended to do the exact work I had told them to do. Both April (service advisor) and the tech were extremely unhelpful and wasted over 2 hours of my time.

This is a very belated review as my daughter graduated Baylor University last year!…read more It's difficult in many ways to send your daughter out of state to school, but it is especially difficult when you send her in an old truck with more than 200,000 miles (at the time). I set out to search for a mechanic on Yelp and Anglie's List. Then I started calling them. When I talked with Fred, I knew I found the right repair shop. Fred and his team looked after her safety during her years in Waco. There was regular maintenance and some significant repairs, and Fred came through ever time. His estimates were accurate, the repairs were competently done, and I learned I to trust him and his judgement. I spoke with Fred several times over the years but I've never got to thank him personally. The truck made it home now after several thousand mile journeys and I have seen the evidence of Fred's good handy work.

I brought one car, had it fix no issues, everything was ok, brought another car, and they "fix" it,…read morecame back with the same problem and was told "maybe it's something else" excuse me, maybe? So I was about to get charged for initial repair plus new and parts, because couldn't find the issue from the beginning? Took my car somewhere else, was fixed and saved $100 bucks, maybe shouldn't have gotten charged the first time because it was just a trial to see if there was other issue, I would have left my car for final repair It was more about the principle, as a plus I would only say because the gentleman (who appears to be the boss) has a very passive aggressive way of treating people. Very rude, I guess unless you are friends with him, or you are not a woman

Great experience. Will in the Service dept took care of us…read morewith an issue we had with another GM dealership in Waco and Michael Weithorn took very good care of us with the purchase of a new car

I feel like I am being gouged for regularly scheduled maintenance. Two calls for same service…read morewidely different prices. I don't trust this dealership to be reasonable fair honest or consistent in regards to service there.

I was having a lot of trouble installing a drivers side CV axle. I'm just not strong enough to do…read moreit. This is a repair that I needed to get done right away. After a lot bruises, scraped knuckles, some blood, sweat and tears I gave up. I started looking for a mobile mechanic. I was worried about having to wait a week for someone to come out here. That's what happened with the last guy I called to help me in a similar situation. After not showing up, then rescheduling twice he finally got to my house. His own tools actually broke while he was using them and ended up borrowing some of mine. I wasn't looking forward to another experience like that one. And being female, I'm a little leery of letting someone else work on my vehicle. I've had some not so pleasant experiences with men who thought I was clueless. I got tired of the bs stories. I started do my own maintenance and repairs. I haven't paid anyone to do anything to any of my vehicles since 1996. I called a few mobile mechanics on the list before I got to Ryan's name. He's the only one who actually answered the phone. He told me he could be here in 40 minutes. I was ecstatic! He showed up when he said he would be here. He is very friendly, has the tools needed to do the job and gets it done right away. I'm especially happy to report that Ryan didn't try to tell me stories about problems I know I don't have! Six hours after talking to Ryan, I still hadn't heard back from anyone I reached out to before him. I was about to post this review when I got an impersonal text message from one of the other mechanics I reached out to. "I can come tomorrow if you haven't gotten it already." That's it. No name, no "Thank you for contacting me", "I'm sorry I missed your call"... I'm keeping Ryan's name and number in case I need help again. Thank you Ryan!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

I spoke with Myron and he was able to schedule an appointment for me 3 days in advance for a…read morepre-purchase inspection and compression test since I'd be driving in from Dallas. On the day of the appointment, he cancelled 20 minutes AFTER he was supposed to arrive. I attempted to call him multiple times at least 3 hours before the appointment and on the day of the appointment. I'm very disappointed in the professionalism shown. If you're no longer available, please inform me of that as soon as possible. Don't wait until after the appointment to notify me that you will no longer be coming.

My friend and I were driving alongside the highway when our tire blew. There really aren't a lot of…read moreoptions in the Waco area, so I used Yelp to find the closest option. Regardless of how fast these people can change a tire, it'll may still take a bit for them to drive out to you. We were 20 minutes out of Waco and it took about 35-40 minutes for our person to show up. I'm not sure how many people actually work here since the person who took my call was also the person to come change our tire. I ended up having to ping him my location since I was having difficulty figuring out where exactly on the highway we were. He worked quickly, was knowledgeable about the situation, and was very friendly the entire time. When we were billed, he said he was an independent contractor so he negotiated the price with us. The total ended up being $75, which I think is pretty reasonable considering how quickly he worked and how much less expensive this was than calling a tow truck.

Purchased services over a year ago as a gift. Recipient now wants to redeem. No answer of multiple…read morephone calls or multiple quote requests. Seems like no longer in business or a scam.

Awesome job! He performed a miracle while detailing my parents Avalon. The interior looks great…read more The hand wash and wax on the exterior is so shiny!

Great place to get your vehicles done. Recommend people to come get their vehicle service over here…read moreat Ray's. Just to let people know he had moved locations he is at 5900 Franklin Avenue Unit 33. So if you want an oil change brakes done get your rotors done or whatever your vehicle needs this is the guy to go to. Very honest on his work too. The good thing about him he'll call you before he does any other work to your car to get your approval for it. So like I said I recommend him to everybody that's out there.

Ray is a straightforward and easy going business man, very easy to communicate with!…read moreHe really knows his stuff.

One week ago my car engine was cranking and couldn't start up when I was planning to go outside. So…read moreI called these guys. I respect the job they have done, but I don't think they are very professional. they forgot to screw the spark plug bolt back, didn't even screw back the engine air pipes after no more than 30 min diagnosis, and I said that I tried to replace the spark plugs before, then they only tested the spark plugs and did a compression pressure testing, other than that no more testing, then they charge me $200, and told me that I need to replace the whole engine. This makes me not feel good. car is not fixed, the root reason is not sure, and need to spend more money and time on it to find out the root causes of why it can't start up. But still thanks for coming.

I'm planning on going back for further maintenance or repairs. They have earned my business.read more

Honest, reliable and knowledgeable about everything. Fixes quickly and is super efficient.read more

Took my truck in to have my ball joints and struts replaced. Unfortunately, a CV boot got damaged…read more during the work. Most shops would try to hide it, but not this one. I'm gonna tell everybody about these great mechanics and good honest people.

Finally a auto repair shop that doesn't OVER CHARGE the customer! If you want great customer…read moreservice, a friendly atmosphere and fair pricing...this is the place to go. Past it on!

I Live in Austin and I was visiting family in Killeen so I decided to get my car Windows…read moretinted.It's cheaper to do in Killeen Than Austin.I called a few places and Honestly decided to go with Deepstage because they were the least expensive place.I called while on my way and He said they could get me first thing in the morning and I explained that wouldn't be possible bc I was only in Town for a couple hrs.He told me to go ahead and bring my car in and that the tint guy (Kevin) could do 2 cars at once.The only bad thing I could say is I waited about 3 hrs But I was just happy they fit me in so waiting really diddnt bother me.The 2 guys at the front were super Awesome! Really good customer service! When it was done Kevin went outside with us and told us the do's and dont's for the next 3 days to not mess up the tint.Which I also thought was Awesome! To top it all off when I paid he had explained to me since we looked them up on the web they gave us $20 bucks off an already great price for a promotional special!!! We tipped Kevin left and the car looks great! If we have any other cars that we need tinted Im not going to think Twice about Driving to Killeen and having Deepstage do my tint! They do other cosmetic stuff to cars alo but diddnt really ask what.Great experience!! Thanks Deepstage motorsports!!