If I could give them 1000 's I would. Best customer service hands down I've probably ever received…read more Sent my car in for repairs and had it back within 24 hours. Very honest upfront with cost, repairs that needed to be done and future repairs. Went above and beyond to answer all questions and concerns. Was out of town for work and needed my car back on the road so I could go to my next assignment. If I happen to come back into town for work soon they will definitely finish up the other minor repairs I need to have my car like new. Thank you guys again for everything you did. Highly recommend

Had complete engine replacement done and the quality and customer service was overwhelming. I will…read morebe do all my automotive needs with J&K. Thank you guys.

If you are looking to purchase a vehicle make sure you ask for Jackie Landeros. This is my first…read moretime buying from a dealership and she made the process smooth and clear. I told her what I was looking for and she made sure I got it in no time. Thank you jackie!!!

Absolutely do not bring your vehicle here for service. I told the service advisor exactly what…read moreneeded to be done on my truck and approved the work. I then sat in the waiting area for 2 hours. I finally came to ask for an update, only to be told that no work had been performed on my truck and they recommended to do the exact work I had told them to do. Both April (service advisor) and the tech were extremely unhelpful and wasted over 2 hours of my time.

Great experience. Will in the Service dept took care of us…read morewith an issue we had with another GM dealership in Waco and Michael Weithorn took very good care of us with the purchase of a new car

I feel like I am being gouged for regularly scheduled maintenance. Two calls for same service…read morewidely different prices. I don't trust this dealership to be reasonable fair honest or consistent in regards to service there.

Purchased services over a year ago as a gift. Recipient now wants to redeem. No answer of multiple…read morephone calls or multiple quote requests. Seems like no longer in business or a scam.

Awesome job! He performed a miracle while detailing my parents Avalon. The interior looks great…read more The hand wash and wax on the exterior is so shiny!

I was having a lot of trouble installing a drivers side CV axle. I'm just not strong enough to do…read moreit. This is a repair that I needed to get done right away. After a lot bruises, scraped knuckles, some blood, sweat and tears I gave up. I started looking for a mobile mechanic. I was worried about having to wait a week for someone to come out here. That's what happened with the last guy I called to help me in a similar situation. After not showing up, then rescheduling twice he finally got to my house. His own tools actually broke while he was using them and ended up borrowing some of mine. I wasn't looking forward to another experience like that one. And being female, I'm a little leery of letting someone else work on my vehicle. I've had some not so pleasant experiences with men who thought I was clueless. I got tired of the bs stories. I started do my own maintenance and repairs. I haven't paid anyone to do anything to any of my vehicles since 1996. I called a few mobile mechanics on the list before I got to Ryan's name. He's the only one who actually answered the phone. He told me he could be here in 40 minutes. I was ecstatic! He showed up when he said he would be here. He is very friendly, has the tools needed to do the job and gets it done right away. I'm especially happy to report that Ryan didn't try to tell me stories about problems I know I don't have! Six hours after talking to Ryan, I still hadn't heard back from anyone I reached out to before him. I was about to post this review when I got an impersonal text message from one of the other mechanics I reached out to. "I can come tomorrow if you haven't gotten it already." That's it. No name, no "Thank you for contacting me", "I'm sorry I missed your call"... I'm keeping Ryan's name and number in case I need help again. Thank you Ryan!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

This is a very belated review as my daughter graduated Baylor University last year!…read more It's difficult in many ways to send your daughter out of state to school, but it is especially difficult when you send her in an old truck with more than 200,000 miles (at the time). I set out to search for a mechanic on Yelp and Anglie's List. Then I started calling them. When I talked with Fred, I knew I found the right repair shop. Fred and his team looked after her safety during her years in Waco. There was regular maintenance and some significant repairs, and Fred came through ever time. His estimates were accurate, the repairs were competently done, and I learned I to trust him and his judgement. I spoke with Fred several times over the years but I've never got to thank him personally. The truck made it home now after several thousand mile journeys and I have seen the evidence of Fred's good handy work.

I brought one car, had it fix no issues, everything was ok, brought another car, and they "fix" it,…read morecame back with the same problem and was told "maybe it's something else" excuse me, maybe? So I was about to get charged for initial repair plus new and parts, because couldn't find the issue from the beginning? Took my car somewhere else, was fixed and saved $100 bucks, maybe shouldn't have gotten charged the first time because it was just a trial to see if there was other issue, I would have left my car for final repair It was more about the principle, as a plus I would only say because the gentleman (who appears to be the boss) has a very passive aggressive way of treating people. Very rude, I guess unless you are friends with him, or you are not a woman

Do not use will not warranty his work will lie to your face my jeep spent weeks at his shop got it…read moreback same issues he said he would make it right called me a week after he had it and tried to charge me I refused and picked it back up unfixed out a couple thousand dollars

Had katzkin leather seats installed and they did an excellent job. Very timely and the install was…read moreperfect. Kelsie ensured that all my questions were answered and the completion time was spot on. Went back and had a tonneau cover installed. Quote was spot on and install was perfect. Met with Omar afterwards who went over the function of the cover along with do's and don'ts. I'm wanting to get a lift installed along with a tire and wheel package. Omar spent the time with me to explain what would need to be done which was greatly appreciated. Will be doing future business with them for sure.

I had a wonderful experience at Auto Enhancements! They did my Katzkin Leather and heated seat…read moreinstall today and I could not be more pleased with the work! The seat's are very tight with no wrinkles or weird shapes. I can tell a lot of care and professionalism was put in to the work. They are communicative and friendly as well! Very nicely kept and clean shop! If you are thinking about leather or other work on your car, I highly recommend reaching out to the lovely team at Auto Enhancements.