Wasn't able to get a simple repair quote by phone or via yelp chat. My situation is unique, as I…read morealready know exactly what is wrong and how much the parts cost, just needed a labor quote and they couldn't give it. Seem like very nice people and family-owned business... A little disappointed at the communication, but would still recommend you give this business a chance as I'd bet they are great in-person with a vehicle in front of them!

Had complete engine replacement done and the quality and customer service was overwhelming. I will…read morebe do all my automotive needs with J&K. Thank you guys.

Absolutely do not bring your vehicle here for service. I told the service advisor exactly what…read moreneeded to be done on my truck and approved the work. I then sat in the waiting area for 2 hours. I finally came to ask for an update, only to be told that no work had been performed on my truck and they recommended to do the exact work I had told them to do. Both April (service advisor) and the tech were extremely unhelpful and wasted over 2 hours of my time.

Absolutely terrible customer service. We made an appointment for service on a Ford truck recall…read more Dropped the truck off at 7:30 and they said they would call when the truck was ready for pickup. It's 4pm and no call. We had to call their office to ask about it, and essentially were told they didn't get around to servicing it. To add insult to injury, after we told the employee to forget it and we'd come pick up the truck, she stated she'd have our truck ready for us at the front. We get there, she's on the phone and jingles the key at us, and we have to walk the parking lot and use our key alarm to find our truck. No apology or call back from the manager or anything. Take your vehicle somewhere else for service!!!

Great experience. Will in the Service dept took care of us…read morewith an issue we had with another GM dealership in Waco and Michael Weithorn took very good care of us with the purchase of a new car

I went online and scheduled an oil change for 10:30. Arrived at 10:20 for my appointment. I did not…read moreleave the establishment until 12:18. Never once was told that they were running behind, apologized for the long wait, nothing. Why have me schedule an appointment if you're not going to honor the time the customer scheduled the appointment. That was a complete waste of 2 hours of my day. Then when they finally brought my car up to the front, they parked behind a car that was in a line and then parked another car right up to the back of my vehicle where it was completely difficult to get out. I had to back up and move forward twice to get my car out from between the two vehicles. Service & time management deserves one star. Only gave two because the lady at the service desk was friendly, although still no acknowledgement of the time it took for the service. Will not be returning here for an oil change again.

Purchased services over a year ago as a gift. Recipient now wants to redeem. No answer of multiple…read morephone calls or multiple quote requests. Seems like no longer in business or a scam.

Awesome job! He performed a miracle while detailing my parents Avalon. The interior looks great…read more The hand wash and wax on the exterior is so shiny!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

This is a very belated review as my daughter graduated Baylor University last year!…read more It's difficult in many ways to send your daughter out of state to school, but it is especially difficult when you send her in an old truck with more than 200,000 miles (at the time). I set out to search for a mechanic on Yelp and Anglie's List. Then I started calling them. When I talked with Fred, I knew I found the right repair shop. Fred and his team looked after her safety during her years in Waco. There was regular maintenance and some significant repairs, and Fred came through ever time. His estimates were accurate, the repairs were competently done, and I learned I to trust him and his judgement. I spoke with Fred several times over the years but I've never got to thank him personally. The truck made it home now after several thousand mile journeys and I have seen the evidence of Fred's good handy work.

If i could give ZERO stars i would! I paid 2100 and since these people touched my vehicle ive had…read moreto change and replace both tires in the back TWICE, the driver tire 3 times and today replacing the passenger side tire for the first time, i noticed, they dont even have the right parts here! The suspension is higher on the driver side, and the grease nipple has been digging into my tire, causing me to purchase and replace more tires than ive had in my whole 29 years of living!! And today, they're screw up cause me too wreck when my tire busted, thank God my kids were not in the car and i was not going that fast. Thats not it! They left a bungee strap IN the engine of my car, that looks as if it is supporting the arm of my suspension. Never go here. We dropped out car off on June 18th and got it back June 19th. They rushed my vehicle and didnt do anything right just enough to get me by to try to get me past the 90 day warranty too keep my money when they didnt do jack shit but pretty much ruin my vehicle. Id recomend a monkey with a wrench before this shop. Obviously you got people who have no knowledge of vehicles working here. The suspension looks like Bugs Bunny did it. 0 out of 100. VERY DISSATISFIED. If you go here. Have an injury lawyer on hand. Already contacting lawyers, they put my whole families life at risk, and took off with my hard earned money. I will make sure this shop never works on another vehicle again.

Do not use will not warranty his work will lie to your face my jeep spent weeks at his shop got it…read moreback same issues he said he would make it right called me a week after he had it and tried to charge me I refused and picked it back up unfixed out a couple thousand dollars

Found this firm via YELP. I was looking to put in a touch screen entertainment system into a 2013…read moreHonda Accord for my kids who share the car. They are both horrible with directions and I really needed a car mapping system so they wouldn't get lost when they take the car to college (in another town). Auto Enhancements took my information over the phone, had me send pictures of the dash and then made best model recommendations for an after market unit that could play CarPlay. The did the job in about 3 hours and we are very pleased with the outcome. We plan on going back to them for some after market enhancements when my daughter buys a new Honda in the near future.

Great customer service. Greeted immediately as soon as I walked through the door. I was given a…read morefair estimate and the time it would take to do the required work. Will go back for any upholstery needs.