Great experience. Will in the Service dept took care of us…read morewith an issue we had with another GM dealership in Waco and Michael Weithorn took very good care of us with the purchase of a new car

I went online and scheduled an oil change for 10:30. Arrived at 10:20 for my appointment. I did not…read moreleave the establishment until 12:18. Never once was told that they were running behind, apologized for the long wait, nothing. Why have me schedule an appointment if you're not going to honor the time the customer scheduled the appointment. That was a complete waste of 2 hours of my day. Then when they finally brought my car up to the front, they parked behind a car that was in a line and then parked another car right up to the back of my vehicle where it was completely difficult to get out. I had to back up and move forward twice to get my car out from between the two vehicles. Service & time management deserves one star. Only gave two because the lady at the service desk was friendly, although still no acknowledgement of the time it took for the service. Will not be returning here for an oil change again.

Great service, they keep you updated on the work they're doing and give you a quotes on everything…read morethey find that needs to be worked on. Their quotes are reasonable and actually fix your vehicle right. Would definitely recommend.

They took my car in immediately and told me exactly what was wrong, provided pictures, and then…read moretold me what they were going to do and fix it with a crystal-clear explanation (and I know NOTHING about cars). They were so friendly helpful, and the customer service was top notch. I would highly recommend CBA Woodway for any car services.

If you are looking to purchase a vehicle make sure you ask for Jackie Landeros. This is my first…read moretime buying from a dealership and she made the process smooth and clear. I told her what I was looking for and she made sure I got it in no time. Thank you jackie!!!

Absolutely terrible customer service. We made an appointment for service on a Ford truck recall…read more Dropped the truck off at 7:30 and they said they would call when the truck was ready for pickup. It's 4pm and no call. We had to call their office to ask about it, and essentially were told they didn't get around to servicing it. To add insult to injury, after we told the employee to forget it and we'd come pick up the truck, she stated she'd have our truck ready for us at the front. We get there, she's on the phone and jingles the key at us, and we have to walk the parking lot and use our key alarm to find our truck. No apology or call back from the manager or anything. Take your vehicle somewhere else for service!!!

I was on the road traveling from Fort Worth to Austin when my tire check system light came on…read morenotifying me to check my tire pressure. I pulled into Dunn's Btake and Tire repair shop and they gave me great advice on repairing my tire and getting me right back on the road again. Thank you Dunn's Brake and Tire, your help was greatly appreciate. Best to you, Michelle T.

They dont know much about Jeeps- and it seems like after a repair a new problem would occur- after…read moreseveral instances of this I decided to try someone else-