The Cotati Oaks folks are fantastic! They always have the…read morebest advice and great customer service. I've been shopping here for years and highly recommend you do too!

Voted Best in Sonoma county Year after year these guys stay…read moreconsistent with their amazing customers service. Thank you for being a trusted business for so many decades.

Amazing service regardless of need large or small. I have learned I can get help with almost…read moreanything I need for my home from knife sharpening to attractive non glass bathroom cups. What a community resource!!

Kevin is an amazing ACE employee! My granddaughter and I came in to buy 2 screw sets. He patiently…read moreand with great detail created the sets and helped us with a bag of playground sand. I appreciate his great service and attention to detail. Thank you!

This long-time classic hardware store is perfect for both hardware and household items…read more Service is knowledgeable and spot-on excellent every time we've come here--they really know their store and the price-to-value is very good! They also have something our little ones LOVE...Rex the Wonder Bear!!! Rex is also a great way for kids to use their manners. By asking politely if they can pet Rex, they can feel his thick fur and imagine what it's like to be a polar bear. After that, if they ask politely, they can have a lollipop from the service counter staff. Never thought I'd say a hardware store was fun for kids, but Ace Hardware really is! Decent block parking available.

Excellent neighborhood hardware store, with many diverse items in stock. It's my first stop for…read morehousehold goods, just down the block.

Great selection of everything for small, diy repairs and improvements. Friendly staff. Full shelves…read more Owned locally. Can't beat it.

Friendly, helprul service, and large inventory. A great neighborhood asset as an alterfnative to…read morethe big box stores.

Always pleasant employees who are very helpful. Smaller store so things are easy to find.read more

Nice almost old fashioned hardware store with a nice stock of all things hardware. I was greeted…read moreimmediately upon walking into the store and directed quickly to the items I sought. Kind, knowledgable, efficient service. This is my "go to" place for my hardware needs. Great place, off street parking. Highly recommended.

Well stocked and helpful staff. We return often and always leave with more than we planned on…read morebuying.

Tried to return an item that was not used, but the plastic was opened. Guy at the counter said…read morecouldn't go it. Then asked for the mgr. He said doesn't look like he will be able to do it either. I said I've been coming there for over 25 years and first time I asked to return an item (all of $25 retail). Mgr. finally said he would talk to owner but wasn't available until tomorrow. Went back next day and the guy at the counter said they would do it "this time" but not again. They all acted like they did me a BIG favor. NOTE: Go to Mission on Hwy. 12. Better prices, selection and service. Owner Mike is great.

we had an EXCELLENT experience at Lowe's in Cotati! we are remodeling two bathrooms and it is…read moreamazing how organized this store is and how friendly everyone is. We first worked with Drew and he was the "paint guy" and then we worked with Jacob in the tile section. Both couldn't have been nicer! they answered all of our questions and they were very patient. Jacob made a special order and that went amazingly well. These days, customer service is dead, but it is alive and well at Lowe's in Cotati.

Don't try to call them on the phone. They have an AI assistant that will constantly hang up on you…read morewhen you tell them you want to speak to a staff member. When I brought this frustrating experience up to a staff member he seemed like he could care less. Never written a review but this was such an annoying experience when I needed a simple question answer.

Well, if you know what you need and where to find it this isn't that bad of a store. The problem is…read moreif you need help, or if you need a cart or something like that, it can be a real pain. Spent 15 minutes, looking for a cart and no one could help me find one. I almost gave up. I was then directed to go out in the parking lot. I found where all the flat carts are - way out in the parking lot. Because they are hard to move, they put it on the customer to bring them in from the front. So if you're in the appliances aisle or decide to buy something that's in a big box, you need to go directly to the outer parking lot and fetch yourself a flat cart. Not joking.

If I could rate them zero stars, I would. Long story short: JW Floors in Santa Rosa was…read moresubcontracted by The Home Depot in Rohnert Park to install all of my flooring--laminate and tile. JW then subcontracted the job out to others who were completely unqualified for the work. It took MONTHS for the floors to be finished, and even when they were "done," I had to spend more time and money hiring someone else to fix their mistakes, because I didn't trust JW to touch anything else in my new home. They eventually had to come back for heavy-duty repairs because of major errors during the install. As a result, I ended up with damaged walls and floors--the very things I had just paid for. I see zero value in The Home Depot, JW Floors, or any of their contractors. The Home Depot was also a nightmare throughout the process, which has guaranteed I'll never give them my business again. The photos attached are from JW Floors AFTER they had "fixed" the mistakes. I didn't want them doing any painting or spackling because I had no faith in their ability and didn't want more damage. These photos show the quality of work they consider acceptable. When I asked the person sent to "help" the sub-subcontractors if he was proud of the final result, he actually said yes. If this is what they consider prideful work, they need to reassess. My advice: hire local. Find someone you can actually talk to and reach when there's a problem. This entire experience showed me how little anyone involved cared. They didn't even bother pretending to care. Terrible. 0/5.

I would give them 10 stars if I could. 4 employees said "Good morning" with a smile. When I started…read moreloading up my car with sand bags, this man came over and said he will load them. I can't even find an employee at Home Depot to ask where something is, let alone have them help load my car. I will continue to drive out of my way to Friedman's from now on. I am so impressed.

I came here to get a rubber mallet sort of thing. We found the tools section an then the hammers…read more I found what I wanted. But my husband really wanted a dead blow hammer, and not seeing one, he went and found an associate and asked about it. The person he asked didn't seem to know what it was, but pointed us to the hammer section (where we'd just been). They did not have what hubby wanted there, and we refrained from teasing the employee about their famous tagline, "If we don't have it, you don't need it," though it was hard! lol. Anyway, we were in and out pretty quickly and painlessly. Parking was easy. Store was pretty calm at night, shortly before closing, and we didn't have to wait in line to check out.

This is a great pace to go to find those odds and ends you normally couldn't find without doing a…read morecomplicated internet search. I love weird projects and this place has made it just easier.

Stopped in for four casters for a home project. Fellow was beyond helpful. Huge inventory and…read morefriendly, helpful, knowledgeable staff. I'm sold on Grainger!