Kelly and Jessica are great! We couldn't be happier with our kitchen design and can't wait to bring…read moreit to life! Great communication, set realistic expectations, listen to feedback, and really help along the way. Definitely recommend!

We recently remodeled our kitchen and used Humanity Home & Cabinetry for the kitchen design and…read morecabinetry. In late 2019, the company expanded into a huge new showroom in Santa Rosa. When we started working with them in the spring of 2019, they were in a tiny office with very limited abilities to showcase products. As a result, I had to do a lot of searching on the Internet to vet the cabinetry they were pitching. Not sure whether you can get into the new showroom at the present time due to COVID, but if so, you can easily see the lines they offer right at the showroom. Our designer Jessica Ivie was our primary contact point throughout our kitchen design and remodel. She has an excellent sense of color and is skilled at paint matching and finding colors that complement your existing decor. If you are looking for someone to tell you what to do, she is the designer for you. Jessica is extremely organized and skilled at follow-up, and both are characteristics that are absolutely indispensable in any remodel project. In fact, she provided more oversight for our project than our contractor did. I was a little worried that since Jessica was not a cook that our kitchen design might be lacking, but in fact we have been very happy with the new layout she created for our kitchen. During the COVID shelter-in-place, we've had plenty of time to vet the new layout. We are enjoying the ease of access to previously inaccessible items, the beautiful backsplash, better lighting with under cabinet as well as overhead lights, warm colors, and clean design. The kitchen has gotten a workout and has delivered beyond our expectations. The only really negative aspect of working with HH&C occurred late in the project. Jessica helped us select a gorgeous glass backsplash that was from a brand new backsplash vendor. Much later in the project Jessica also suggested we get matching glass switch plates. Unfortunately, because she had never used a glass switch plate in a previous project, she did not realize that the flat backs of glass switch plates require a different approach to cutting out the openings for the plates in the backsplash or a different installation of the electrical boxes. As a result the glass plates could not be installed flush with the backsplash, which the electrician said would make them likely to break. The resolutions would have been costly that late in the project. Instead we opted to use different switch plates and asked for a refund. We did receive a refund for the plates, but Jessica's boss Kelly Silverstein made it clear she was not happy about giving us a refund. She suggested we wanted a refund because we didn't like the plates instead of acknowledging that HH&C had recommended a product that would not work given what the contractor's expectations for switch plates had been up to that point. We were shocked at her reaction about the refund since the refund amounted to less than 1% of our total purchases from HH&C for cabinets, backsplash, sink, etc. I have no doubt that our contractor invested considerably more in time and labor to rectify the whole switch plate issue than HH&C did in providing us with a small refund. By contrast, our contractor did not charge us any additional fees. It was a shame that we walked away from HH&C with such a bad taste in our mouth right at the end of the project. I would highly recommend Jessica as a designer, but because of our perception of Kelly's lack of customer service, I lowered the number of stars for HH&C from 5 to 4.

Oh where to begin! When I give someone a budget I expect they will honor it. Well, not in this…read morecase. After we spent thousands of dollars on design fees, the quote for the furniture and rugs exceeded our budget by 33%. When questioned, Jim replied... "Oh, the budget for decorating never includes design fees, tax, or delivery". Wow, that would have been nice to know upfront. In all my business dealings a budget is a budget. Our issues started early and continued almost 18 months Jim came up with 5 designs for our great room. Of course, we paid for this in design time. We spent hours going thru magazines to show Jim what our taste in decorating was. We wanted "comfortable and classy", what he came back with looked nothing like what we had asked for. Clearly, he didn't listen but was happy to charge us for more time spent on design. The furniture he quoted was overpriced even with the "designer discount" as I found it less expensive online. When we informed Jim that we would order some furniture ourselves he told us he strongly advised against it stating the problems that can arise that often need attorneys to get involved. Well, the opposite happened, our online orders were handled very well with strong communication and delivery included in our pricing. In addition, when the first set of chairs, ordered thru Ireko, arrived they were damaged, then again 5 months later when the "repaired" chairs were received, once again they were damaged in different places. So much for careful inspection before we came to pick them up...oh, I forgot, the freight charged is to a storage facility, not to your home. That is an extra delivery charge. I have been in business for 48 years and have never felt such abuse and condescension.

Now at their new location, Ireko remains a pioneer in bringing interesting furniture and decorating…read morestuff to Sonoma County. This is not Pedersons or one of those nasty furniture stores off Piner Road. Ireko brings the goods -- well made furniture and accessories, with lots of style and design influence. Every piece that we've bought here over the years is still looking great and holding up well...antiques of the future. Check it out.

Patrick made a custom kitchen book bench with drawers! He is incredibly talented, organized, detail…read moreoriented, hard working and trustworthy. He had the work done when he said, and just in time for Christmas! I will have him do more work and I will highly recommend for you!

Patrick did a wonderful job on our cabinets. He took ownership of his work and was excited to show…read moreus his ideas as well work with ours. Patrick treated us like valued customers even though we only have a small kitchen. He was so refreshing to work with after working with so many large companies. We would highly recommend. I just want to update this by saying that everyone we have over loves our cabinets :)

I have used Eric Wilson of Specialty Home Improvements to work on my property over the past 20…read moreyears. I am meticulous about wanting jobs done right the first time and up to my exacting standards, so I only hire Eric because I know and trust him. He listens, has fair pricing, and walks me through the projects to ensure my expectations are fulfilled. I ask many questions, and he is patient and answers them thoroughly. I appreciate his responsiveness and professionalism and that he is very neat and organized, providing high-quality work every time.! Equally important is that he is dependable and shows up when he promises. He has done everything from installing recessed lighting throughout my entire house (no easy task with extremely high, slanted, cathedral ceilings) and garage, installing plumbing fixtures and lighting fixtures, and everything in between--even hanging my artwork. Most recently a refrigerator on the top floor was hooked up improperly, causing water to slowly leak in between the wall and down to my second floor below. It suffered a good deal of water intrusion damage to two door frames, surrounding walls, and ceiling. He did an excellent job repairing/replacing the door frames and fixing the rest of the damage. I am so relieved that it looks new again, with no detectable previous damage. Thanks, Eric, for another excellent job!

Eric Wilson recently completed a water damaged project on my building. He was thorough with his…read moreinitial inspection of the damage and provided a detailed estimate regarding the cost and time of repair. He completed his work within his projected time frame all the while allowing the commercial business to remain open and be minimally impacted. Thank you Eric for your fine work.

I've done a few projects with Blake and his crew now and they've turned out fantastic. Highly…read morerecommended!

Fascinating business that deals with plastics in a manner you could not imagine. "Architectural"…read moredoes not describe the quality and creativity of what they do. They helped me design a display for an antique kimono and advised me on how to protect it from ultraviolet rays. It seems they knew more about the kimono than I did. They do all the museum work in the Bay Area as well many other types of businesses. Their work is very high quality, probably due to their years of experience and design capabilities. They are a far step above Tap Plastics, are not inexpensive but you get what you pay for. I felt the service and price were worth 5 stars.

They have the most helpful staff!!! Also such great stock!…read more I stay at Duncan Mills camp ground a few times a year and I always need something. True Value Hardware always has what I need!! The store is not only well stocked but kept so neat and organized making it a pleasure to go in and shop for what I need.

Had ordered some sheet rock to be delivered to a house I'm working on. And they were beyond helpful…read moreand brought all 11 sheets upstairs . Great guys thank you Ty and Verne

"We are thrilled with our new countertop! It's positively beautiful. Rick and his team's…read morecraftsmanship is masterful. This is exactly the look that we were looking for. It is unique, impeccably professionally done, and the classy touch we needed to finish our kitchen. We are so pleased and grateful! Thank you Rick and your team for doing such an awesome job!"

This review is well overdue but I'm happy to finally write it to let everyone know how talented and…read morerespectful rick and his crew are. I'm looking forward to the next project with him (resurface my old brick fireplace). Rick did our kitchen counters and they're freakin beautiful. Tough as nails too cause I got kids. He also painted all the cabinets which look awesome. Like a whole new kitchen. Wouldn't hesitate to recommend him to all my friends - which I have! Till next time.

Worth every single penny - I promise!! We hired Raffo in 1998 to refinish our fir floors in an old…read moreVictorian and we were so happy with the outcome. We just hired Raffo again to resurrect some pretty rough floors in our 1930's house. My husband, a contractor, rented the equipment and removed layers upon layers of old flooring and glue. He gave it a good try. We asked Raffo to come in and finish up the job and it was like night and day between the equipment and the skills. My husband did a great job but we should have just started with Raffo and saved ourselves a lot of time. We are so, so happy with the outcome and greatly appreciate Raffo for working within our crazy one week move-in timeframe.

Just completed a new kitchen, entry and hallway floor with Dave and his crew, Fernando and Abel…read more Skilled craftsmanship shows in the work they provided. Courteous, punctual and cleaned up nicely each day after the end of the shift. I highly recommend using SFG for all your flooring needs. Very fair pricing too. Just a great experience from start to finish.