I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

All of the waxers never disappoint, all wax services are easy to book online, and they all really…read moreknow their stuff and the Brazilian wax is nearly painless for hot wax coating your vagina.

WORST wax I've ever had. I had my legs waxed by Erin, and all over they are patchy. Several spots I…read morehave 2-3 inches of long hair. If I wasn't leaving town I'd request to come back in to have it fixed. Thankfully I have blond hair so it isn't very noticeable unless you touch my legs. Wasn't painful. The facilities are nice and clean, and I was offered a soda, coffee, or water while I waited which was nice.

I love this salon. I have been getting services there for a couple of years. Everyone is friendly…read moreand professional. Thank you!

I was recommended to Shawn Paul by a friend. The unique salon is spacious and welcoming. Cute…read morelittle free library and items for your to shop. Based upon their website and staff profile, I selected Carey to be my hairstylist. Carey did not disappoint. She gave me exactly what I asked for. If you love Vivids they are her thing. My hair and cut turned out perfect. I got an asymmetrical bob with a vibrant red. The care and precision Carey took truly showed. She truly has a talent. I highly suggest making an appointment with this salon.

enue Ok say when I say he's not ready!!!! Dom has this kitty…read moreon ten. Not only does she place, and cater to details but she gets my service done in a quick efficient manner. The vaginal scrub is wonderful, especially during the summer ,when you and it are sweating. The wash takes control by masking the skin with exfoliating beads and , sweet scents of oranges. And the best part is it doesn't burn if it creeps down further , which is good for cleaning everything if you catch my drift!!! Dominique Renee The wash has me feeling like a lady ! Like when I say I'm ready to throw back . I have no worries about this being reciprocated. I also put soap in between cheeks (since I get waxed there)and I just love how it makes you feel so clean, and she smells good too!!!

From the owner: Hair removal, lashes and tintread more

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Place could be great but I hate having to sign up for an account…read more A phone call to request an appointment is all that's needed. Or sign up on website

I have been a client of Eddy's On Coventry for nearly 20 years and have always had the pleasure of…read moreoutstanding customer service. I would not go anywhere else.

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

I am very happy with my visit here! I mean, I have never had a bikini wax before. If anything,…read moreafter this experience, I don't know why people are so scared of them. Nicole is pleasant. The place is clean. As she told me, anywhere you have a hair she can wax. Scheduling was such a breeze. I actually needed some special accommodations, and she did not make it seem like a burden. I would come back for my future waxing needs!!

Tl/dr: Too spendy for what it was. And let me preface this by saying I was obnoxiously in an…read moreill-timed work meeting on my phone the entire time. It was ok. I guess I expected better? Quick, efficient, but lacking a couple things I expected... like, she didn't wax my happy trail (included in a full Brazilian usually, right??), and she left me with a bunch of wax stuck in my butt crack. When she was done she tossed the modesty towel onto my crotch and left the room without a word. Which was either considerate, or not? I'm like... are we done, then? Oh, ok. Guess we're done.

Y'all allow me to bless you with this studio. 1. You walk in and friendly faces greet you…read more Refreshments are available if you woukd like. 2. Services were thorough and relaxing. 3. Cost was affordable. They are offering a one stop shop for all of your beauty needs. I mean you think of a service and ill be surprised if they don't offer it. They strive to push for diversity in their employees as well as customer base. I can personally recommend Avinash and Nardia. You can easily miss the place...they are located right next door to Academy Tavern. There are signs on the windows. Inside is very cute and classy. Plenty of comft chairs if you arrive early. More than their amazing service, i LOVE what they stand for.

I contact Stephanie about two weeks before my son wedding to get some idea about my hair for the…read morewedding. See I have a serious scalp condition and I'm bald at the crown of my hair. She give me an idea for my hair. I was short on funds and time was running out, so on the day that I was leaving for Miami on very short notice she met me at the beauty store and give me her profession opinion with different afford options. Than afterward did my eyelash my son and niece's love them so did I, and I wasn't afraid to swim at the beach. My son father also took a second look (lol). She went above and beyond for me to make my son wedding a very special day. I will be visiting Whiplash Studio real soon. Thank You Stephanie.

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!