Mary is wonderful at not only at permanent hair removal, but customer service as well. I can't say…read moreenough about how much I would recommend her.

Laila did an excellent job on my eyebrows. She was very kind and professional. She knew my…read morehairdresser because she has been in the business for a long time. Highly recommend her! Thank you so much

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

Very clean friendly environment. The prices are reasonable.plus the place is inside a wonderful…read moregym.

EBF never disappoints. The place is very clean and comfortable. My facial was refreshing and my…read moreeyebrows were nicely shaped. Face is very professional and he enjoys giving his customers top notch service.

Kris is THE BEST Cosmetic Therapist in Northeast Ohio. I can't say enough amazing things about her…read more The services she offers are: Laser hair reduction (not 100% permanent), Electrolysis (permanent) , Botox and fillers, Diamond Microdermabrasion, LED light therapy and Facials. I give such a high recommendation because Kris is very talented and has high quality equipment (her laser is one A list celebrities use). Also she is extremely honest. She will tell you if she doesn't think a treatment is going to work for you or your skin type. She is very upfront about costs, time commitments and maintenance/up keep. She also explains skin care or skin related questions in a simple but effective way. I have had electrolysis done on my eyebrows and random facial hair. The cost is roughly the same for a wax. You are only charged when she is ACTUALLY working. However unlike waxing I haven't touched my eyebrows in 8 months AND my eyebrows look good all the time! I get a stray hair randomly which is to be expected. Also I have a skin condition called Folliculitis on my legs which causes ingrown hairs that look ugly and itch like mad. We setup a custom program for laser reduction and after 3 visits, my legs looks bump free and amazing. I have had facials and LED treatments done as well. I tell EVERYONE about Kristen's because she changed my life and you really should let her chabge

Kristen is a true professional. She is kind, honest and wonderful to work with. I am working on…read morereducing facial hair and I go every 2-3 weeks to eliminate the hairs that grow on different cycles. Electrolysis works on dark hairs as well as gray hairs and after meeting with Kristen the first time, we decided this was the best treatment for me. There has been a dramatic improvement in the number of hairs on my face. As a result, my skin is also clearer since I used to suffer from acne related to plucking the hairs on my face. My eyebrows look amazing ALL THE TIME. I haven't plucked any hairs on my face in 3 years. It is worth the time and investment.

Donna is wonderful. Makes you feel so comfortable. Great results!! She is so flexible with my…read morecrazy life too!

Donna was great. I was a little concerned about the process but, Donna went through everything…read more She explained in detail what she was going to do. The office was exceptionally clean and nicely decorated. I felt very relaxed and comfortable. Since I have several areas, I will be returning.

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Place could be great but I hate having to sign up for an account…read more A phone call to request an appointment is all that's needed. Or sign up on website

I have been a client of Eddy's On Coventry for nearly 20 years and have always had the pleasure of…read moreoutstanding customer service. I would not go anywhere else.

I would highly recommend AME to anyone wanting electrolysis. All the staff are professional and…read morefriendly. Scheduling is easy and my CPE, Nicole, does a great job and assures privacy and comfort.

I was tired of plucking chin hairs and decided to try electrolysis. My dermatologist said it's the…read moreonly permanent solution. I have seen Nicole at AME for a couple of months and am very happy with the results and the services. Nicole is patient, friendly, kind and professional. I wouldn't hesitate recommending her and this business.

Valerie is the best electrologist I've ever been to! She is empathetic, organized, helpful, and…read morethe results are incredible. I highly recommend talking to her if you have any questions about electrolysis, and if you choose to work with her you will not be disappointed!

I've tried other electrologists, and Valerie is the best by far! She's very knowledgeable and…read moreprofessional. She explained the process and answered all my questions. An added bonus: She's fun to talk to, which makes the appointments go by quickly. I also love that she lets you choose the length and frequency of your appointments based on your needs and preferences. I've had several sessions now and can't believe how much progress we've made. I feel so much more confident and happy!

I actually look forward to my brow shaping appointments with Camille. She always gets my unruly…read morebrows together. I never feel any discomfort when she waxed them and I don't ever have to deal with any redness so I can go on with my day knowing my appearance has improved once I've left her studio. And I enjoy the space. I need her to decorate my place.

DO NOT TAKE MICROBLADING TRAINING! I took Camille's 2 Day microblading course which cost $1500 so I…read morewill only post my review for people who are considering training through Camille. DONT DO IT! Before registering and spending this amount of money, I personally spoke to Camille and she reassured me that there would be continued support after the class in a mentor capacity. Additionally, the details of the training information stated it at the time. There has been no continued support. Any kind of additional support or help has been instigated and pushed because of my actions. It was like pulling teeth. I'd reach out for post course materials that she reviewed in the class and would be told to look online or somewhere else to get it. No mentorship. No apprenticeship or opportunity to practice what we learned after receiving certification. She will act like she cares but she is doing the bare minimum. I had to reach out for additional support from other seasoned permanent makeup artists to learn and be confident with doing clients on my own. She is not a good trainer! On the day of my practical, the client that I was working on had very little brows. After I completed the 3rd pass, I saw gaps that needed filling in. I asked to fill them in because I (nor the client) was satisfied with the final look. She gave me a "no" in front of the client and I really just believe she was ready for the last day of training to be over. The client remembers that to this day because I'm doing the touchup. I hate to give this bad review because I want to support minority businesses, but I feel that Camille does not care about the success of her trainees after you pay her your money. Please do your research and find you a trainer that requires or give you the option to apprentice as a part of the program. Many "trainers" like Camille just want the money. Each training with 4 students is $6,000 in 2 days. It's a ripoff and disservice to students. Professionalism and customer service are the foundation to every successful and LONG TERM business.