I ordered a gift certificate to have my girlfriend treated like a queen for a day and they made the…read moreprocess very simple. They answered all my questions and helped me decide which package to get.

How often do you go somewhere and leave feeling 10 years younger? There is only one place for me…read moreand that is La Verte Wellness Spa in Willoughby. This unique spa is a reflection of Keri Berardinelli the owner; it is warm, inviting and lovely. Recently I had a full complement of treatments; the infra red sauna, colonic, facial & Reiki treatment and came out looking 10 years younger and feeling fantastic, relaxed, happy and vibrant. If you are interested in being healthy from the inside out you really need to make time and treat yourself to an afternoon with Keri!

Rude and vibes are way off. We scheduled an appointment online to float, refused service because of…read morehair color even though no disclaimer about it is listed in the booking system. They don't give refunds even if they're the ones canceling the service. Definitely not LGBT friendly, they looked at us like we had four heads. I'll never be back. Just a gross feeling experience all around.

I Reached out to inquire about a package for my wife and 11 year old son for my wife's bday via…read moretheir chat platform which connects to Facebook messenger. This was the reply I received. Don't waste your time here. Clearly they have immature and or intoxicated people working there and responsible for service/marketing. Definitely nothing remotely close to professional.

I had a 90 minute massage with Mary, She was fantastic. Followed that with a session in the salt…read morecave. Very relaxing, such a cute place. Bought several items in the cute gift shop. Highly recommend Salty!

What a relaxing experience! This was my third visit and I'm…read morehooked! The salt cave is so relaxing and i feel better after every session. They put you in zero gravity recliners, with a headset to drown out the snores and give you a pair of warm balls to soothe your aches and pains. 45 minutes fly by. For the price it can't be beat! I love the salty taste on my lips for the next few hours. We'll definitely be back!

I have always had a great personal experience here, but today I took my young son who hates…read moreeverything to do with haircuts, so I knew it would be a challenge. The kids room was very unique and a cool set up for young ones. James, who cut my son's hair was so caring, patient and considerate to our tough situation of getting comfortable. Everybody was very supportive during an emotional haircut experience. I highly recommend James and will for sure be back again!

Love going here for manicures and pedicures with Kaitlyn! The staff at the front desk is always so…read morenice and helpful. Kaitlyn is friendly and does such a great job on my nails. I feel so pampered coming here and can't wait to make my next appointment.

Does anyone know the owner of Francescos Hair Salon in Mentor? Or how to get a hold of them?…read moreI had my hair done (roots) first time being there. The person who did my hair did a not so good job. My hair is the darkest of brown. I had my roots done. Told her my hair needs lots of warmth. She came and checked it 3 times. She said it was perfect and the brown was so rich and beautiful. With their lighting, it was hard to see. But she assured me it was perfect. Came home. My roots were like 4x lighter than my natural color. I called immediately. Told them of the situation. I took pics just for my record and to show her. It was all of my roots. I came in a week later (her soonest available), and she redid the roots. Used a darker color. And said it would cost me 15.00-20.00 more. I said, "What?" She didn't do it right the first time. She said I still had to pay for the product.. wth? No choice, I had her do it, I was going to not pay, but I felt I best pay, but I would contact the manager and / or owner. I had a meeting on Monday and needed it done. As I checked out, the receptionist asked if I'd like to add the tip on the card? I said, "No." I asked the receptionist if making the customer pay for the hair dressers mistake is common. She replied, "That's what the manager tells us to do." Is this a common practice that I have never heard of? I've been to many places in the past, and I have never heard of this or had this happen. So my 68.00 root color turned into 84.00 and then asked for an additional tip?

Highly recommend Laura! I went in as a walk-in looking to fix my botched haircut I received at…read moreanother hair salon. Laura was able to squeeze me into her schedule and fix my hair! She took her time to ask questions and really made sure I was happy with the cut. I can't wait to schedule my next visit!

Mykaya was so good at giving me a facial. She is kind, attentive and knowledgeable. The time went…read moreway too fast because it was good.

KELLY IS AMAZING!!! Gave me the best prenatal massage! Been coming here for years she is by far the…read morebest!! Completely exceeded all of my expectations!

Very pleasant staff! Greeted as soon as you walk in! Beautician- Tricia- very talented & she is…read morealways so pleasant! I always feel good when I leave with that new fresh haircut!

Always great service !! The new salon is set up so…read morenicely. The people are like family ! So glad I found this salon for pedicures and shellac manicures Thank you Heather and Kelly :)

Cannot say enough about the professionals I have used at this salon. Kayla and Julia were great…read morefor couples massages; perfect setting relaxing and enjoyable. Kayla I've had for great solo massages and amazing facials-that will target in on the areas you need taken care of - which for me changes often so her mixing it up for MUAW is fantastic! I have also gotten great pedicures from Kayla and one other young lady I think Christina. For hair cuts Alexis does mine - and it was a big change so I had a consult and then the cut. She was fabulous! We even took our two year old twins there for their first ever hair cut - Amy was great and super high energy for your Little's! This place is close for me and super friendly while being AVEDA I know I no longer go anywhere else.

Not sure what's going on at the salon....first I was supposed to be scheduled for 2 services. Get…read morethere find out only 1 service was actually serviced. I shld have known as the person on phone seemed a bit confused. Ok so no biggie they scheduled me with an intern. Had my nails done paid full price for intern. The very next day most of the polish has cracked and 4 fingers are peeling. I am not hard on my nails. Needless to say we won't be going back. Person at desk wasn't exceptionally nice either.

What an amazing massage! I have seen Jennifer and Sharon and truly believe that they are the best…read morearound! I loved it so much I bought a package and am going to schedule regularly. Clean, comfortable, and affordable. Love it and will recommend highly

Jennifer's quality as an LMT exceeds that of any massage therapist I've seen yet. You can tell that…read moreshe takes pride in her role as a health care provider and has a thorough understanding of the body. She listens and respects your time, and her professionalism is top-notch. I highly recommend Jennifer if you're seeking relief from pain or tension.