Zero help. I had a phone to trade in and the man working said I couldn't return it there. Even…read morethough this is a Verizon store, and he was very patronizing about giving me this information, as if I should have already known. Also, it smelled like a dirty bathroom in the store.

Absolutely horrible experience. I was switching to Verizon on my own line and went in to pick up my…read morephone. The online experience was seamless, but upon arrival I was met with a lack of interest in assistance and told I was unable to pick up my phone there, even though Verizon offered pickup online for this location. The customer service was awful and after being told I couldn't pick up I was given no chance to ask further questions as the assistant promptly got up and went into the back to talk with his coworker. I called Verizon support and they had to cancel my order and redirect my account and pickup to a new location in Brooklyn. I would not recommend going anywhere near this location , they are not interested in helping and would rather you leave than actually take your business. Go to the Atlantic Terminal Verizon as it is a corporate location with lovely staff and quick service.

Had a faulty Iphone X lightning port connection…read more Guy diagnosed it right away and fixed it under 15 minutes. $80 later my phone was as good as new. Charges and plays music through the port without any issues. Fast service, no complaints.

I was in NYC for 3 days and my screen broke…read more It advertises with 69$ for iPhone 7 screen repair; that's why I chose this shop. The guy in the shop told me it would be 120$ which is why I wanted to leave. After that he told me he could do it for 85$ and I agreed since I needed my phone. I had to leave for the airport after the repair (25 mins) and I recognized a screen error (see white dot bottom right on picture) and some minor scratches in the screen but it was too late for me to come back.

My go to place for all my sunnies needs. Besides always having the sunnies I want the owner is…read morealways on the look out for things she knows I will like & will lmk and hold them for me. Now that is what I call customer service! With so many options it can get over whelming but she will let you try them all on and give you her input making selecting much easier. Love Opt2Go & looking forward to many more purchases

I definitely recommend this place!! Customer service was amazing!! All the questions I had were…read moreanswered. The sales person was very knowledgable about the items that caught my attention. Their selection of designer eye wear were pretty awesome. I loved the ray bans they had in stock. Can't wait to pick my yellow ray ban aviators!!!!!!!

They are very fast with film development and fair prices. Also got a passport photo here. Happy to…read morehave them in the neighborhood!

Excellent service always as my wife & I have seen over the years, highly competent expert…read moreinvariably courteous. I cannot recommend it highly enough.

I went in today looking for something specific and I was being helped by a employee who was kind…read moreand very friendly! They guided me through the process of choosing what I liked most and helped me pick something that suit me! I will definitely be returning to this store and will those I know to support their business! They have great customer service, support and are always willing to help their customers!!

When my Polk Surround Bar started failing, I thought I would just replace it with another sound…read morebar. After searching high and low I came across the Orb Audio Booster Basic system which is the "un-soundbar" of soundbars. Clear dialog was the highest priority and these speakers do not disappoint. There is a dialog enhancing feature called EZ Voice but I find it's not really needed as the regular mode already has amazingly clear dialog. Setup took about 20 minutes and is very easy if you have ever hooked up a pair of speakers before. Read the included instructions as it covers almost every common mistake that could be made. In terms of looks these speakers are very stylish yet unobtrusive and should fit with almost any décor. Other factors that helped me choose the Orb vs. other surround bar systems. The speaker enclosures are made and assembled in the USA. It's great to see a small company not outsourcing this work overseas. Customer support is fantastic. If you call their number, one of the two owners of the company will call you back. After speaking to them you can tell they care passionately about their product and their customers. For those who are interested in the technical details, the booster is essentially a 50W integrated class D amp with optical and mini-plug inputs. The speakers are connected to the booster with the included speaker wire and have a frequency response of 120Hz-18KHz. I added a Yamaha sub-woofer for extra bass which connects to the Booster sub out. A few things to note. The optical input can only accept PCM so any other digital format like Dolby Digital will not work. I connected my old Pioneer plasma via the analog output so I needed a separate RCA to mini-plug cable which I had on hand. So if you want great sound and stylish looks look no further. You will be happy with the Orb Audio system.

I purchased an Orb Audio system about 14 years ago for home theater and music. I have always been…read more impressed by the performance, and it has made a few moves with us. Over the years I have purchased various mounts, stands and accessories and always been very impressed with the customer service and shipping. Friends that have listened to my system have also purchased from Orb Audio and been extremely happy. My current great room is very large with 11' ceilings. The Orb Audio system has no problem filling the space with nice, accurate sound for movies and music. Recently I started having a problem with the original, 14 year old subwoofer. I contacted Orb Audio and it was determined the sub had probably developed a problem within the amplifier. 14 years of constant use is nothing to feel bad about, so I inquired about the most suitable replacement sub. The replacement sub would normally cost $399 (which is a bargain), but since I was a returning customer replacing a piece they sold it to me for $279! That shows a lot of respect and appreciation for their customers. But wait, it gets even better. The replacement sub was on backorder, but they had some Denon units in stock. They sent me a Denon sub to use until my replacement sub arrives, and when I receive my replacement sub it will include a postage paid label to return the Denon! To say I was blown away by this amazing customer service would be an understatement. Orb Audio makes products that outperform similar systems that cost significantly more. They last and perform extremely well. They back it up with knock your socks off customer service. I can't possibly recommend Orb Audio highly enough. Buy with confidence from folks that not only produce great products, but also genuinely care about their customers.

Shine Optique has consistently provided excellent service over the years…read more I first went to Shine before the pandemic, just for eye exams, and remember enjoying the experience. I have since moved across the country and recently moved back to NYC. In need of another eye exam, I returned unsure of what the experience might be like (because customer service in general has drastically declined). I called to double check they accepted my insurance and was able to make an appointment the next day. When I arrived, they promptly got me checked in. The doctor had great bedside manners and felt friendly, but moved things along. Because I didn't have many problems, I was able to get in and out in around 15 minutes, and the exam still felt thorough. They also checked the prescription on my (old old old) reading glasses and replaced the lenses in about two days. I got a text when they were ready for pickup. AND, they repaired my bent sunglasses and tightened the screws FOR FREE. All in all, this is exactly the type of ideal healthcare experience. I felt like I got my money's worth and I will be back for my next eye exam.

I seldom write a review of my own volition, but the guys at Shine Optique are outstanding. I'm a…read morenew daily eyeglass wearer and they've been so patient with me: finding the right lenses, adjusting my glasses, making sure everything is exactly right. I'm a longtime Moscot wearer and I went to the store today to get an adjustment on a pair of glasses I bought from them years ago and an hour later, the glasses still hurt. Desperate, I went to Tony to get them fixed. He performed some magical sorcery and these glasses are finally comfortable. Kunal and Tony are class acts and extremely good at their jobs. I will be going here for as long as they're around. Thank you team!

Very good service. This place helped me with getting my first set of contacts as well as a wide…read moreselection of glasses. Also very kind and helpful service.

I've been coming to Odyssey for a few years now and can't say enough great things…read more They're very accommodating with appointments. Opticians are very nice and personable. The operation is nothing like their competitors across the street. They do not try and rip you off. They're patient while you make sure you choose the perfect frames and are very knowledgeable about their products. The styles to choose from are very nice and are always listed at a reasonable price point. Highly recommend!