We bought six dining chairs from Rustic Loft to match our table and china cabinet, and are happy…read morewith them. The chairs were handcrafted by Rustic Loft's Amish partners, and the quality is first rate--solid wood, expertly finished, and a perfect complement to our existing furniture. Rustic Loft quoted 8-12 weeks for delivery, and while it took the full 12 weeks, the timing worked out perfectly for Thanksgiving. Communication was good, and while we were able to call for updates, it would be even better if progress reports were shared every few weeks, especially when you have a deadline like Thanksgiving. Overall, we're very pleased with the craftsmanship, value, and service, and we'd gladly recommend Rustic Loft to anyone looking for quality furniture.

I went with my husband for a quick dinner and drinks. The bartender Donae made our drink peefecr…read more She was great . The food was also good. Definitely would be going again.

After driving to several different furniture stores in Brooklyn and Queens, I found a furniture…read morethat had what I wanted for my living room. I discovered this store after looking on Google for local furniture stores. Although, there were plenty of other stores that I could've checked out. However, what drew me to this particular store is the rave reviews about Ben, the owner. Customer service is extremely important to me so I has to meet this Ben for myself even if I didn't meet purchase anything. The reviews were on point and my experience with Ben was top notch. He welcomed me with a smile as soon as I entered his business. He was extremely nice and helpful and made sure that I was always okay during my time at his store. After, 1 1/2 hours later after looking through numerous books, I finally decided to make two purchases at really great prices. I'm excited and I can't wait to receive my new living room set. It was a pleasure doing business with Ben at Best Deal Furniture.

Nightmare of an experience!!! This has been stressful and messy from the customer service to the…read morecheap furniture!!! The building is over crowded with old and (I can't recognize the smell) dusty inventory. They have no displays or room for it! They are con's who take advantage of middle class hardworking people with overpriced, cheaply made furniture! I wouldnt recommend this business to my worst enemy!

Great store, amazing customer service! Rafi knows all the products inside out, can answer any…read morequestion, and is such a pleasure to deal with. No need to waste countless hours researching online or going to some chain store. Just ask Rafi. We have two girls under 20 months and he has taken care of us every step of the way. And the level of customer service is beyond - free delivery, set up, follow up etc. And on top of all that, the prices are competitive with online shopping. You will save yourself hours and hours of time just going there. Highly recommended!

Great service, fast delivery, big selection of furniture from tot to teen and adults!read more

Horrendous customer service and a very poor mattress quality. This particular store is horrible;…read morethey delivery me a mattress that was harder than the mattress that was showed to me in the showroom. Plus, the saleswoman made me signed many different digital documents from which she did not want give me a copy of it. When I reported that I was unsatisfied with the hard mattress they informed me that I had to Waite 31 days, before I could get a softer mattress. I treated the manager with a dispute with my Visa card, and finally they replaced with another one that Has a hard quality also, even though it is supposed to be a "Eastern and Foster State Soft mattress". To summarize, this store is not responsible and do not give you a good costumer service when they have already charged your credit card. Be aware that they charge you for a premium protection plan that is simply a cover for the mattress; but they do not want to give you a good quality mattress that I have requested and paid for it. The second mattress is hard as stone and hurt my back bones. I do not recommend this horrendous store to any one, there are other stores around the same mall that you can check before making a purchase With this problematic store.

My wardrobe door fell after I purchased the item 3 months after.. I call customer service to fix…read moreit. And every time, a different excuse.. it's going to be a year since I opened that claim.. and they didn't resolve nothing .. if by the end of the year they continue with the games.. I will have to return the item and get my money back.

Big parking lot don't park to close to the store because Aldi is next store and it will take you a…read moreminute to get out of your parking space. The store has alittle bit of everything for your home. The prices are decent.

Such great finds each time I go here. A lot of damaged items. Customer service at the register is…read morealways great. Wish there was a little more organization but that's expected with any store like this. Some of the prices make no sense...

Me and my bf were helped by Claudia who got us a fantastic deal on a couch we wanted. They had a…read moregood selection of furniture and clearance deals as well. Claudia was always there to answer our questions. We will be back for sure.

They sold me a used dining room set. Refused to pick it up so I had to pay U-Haul to bring it to…read moretheir store. They don't give refund which doesn't make sense. And they are liars. They are just horrible.

I have since resolved my issues with Soli to both of our satisfaction. He eventually went out of…read morehis way to accommodate me.

December 2023 My…read more family and I have purchased high end custom made furniture from many well known retailers . We have been very pleased with the custom made and designed furniture that Soliel provides. His eye for great design and quality of workmanship has been extremely satisfying. The 5 star rating is based upon his fair pricing , delivery time lines , and personality that makes the process most enjoyable. SK and family .