I had a small job to fix some pool tiles that had come off. These guys were the only one I could…read morefind to do the job. Everyone else told me the job was to small. I called and spoke with Brian, who set up a day to come out and look at the job. Was on time and showed up on the day he said he would. Gave me a quote and put me on the schedule to get fixed. They actually moved my up by a week because they time to fit me in. Pool tile was fixed on Friday 9-1-23 and Sunday we were using out pool again. Great to work with and I highly recommended giving them your business!

I contacted several pool companies to replace my 15 year old pool equipment. Only one company…read morereturned my calls. I met with Bryce from AZ MIRAGE pool company. An estimate was given to me and I was pleased. I changed pool service companies as I found the prior company was not communicating and at times didn't know what they were doing. All the employees have been wonderful to work with. They are responsive, they communicate, they are thorough and knowledgeable. I am very pleased I changed as they are still trying to correct bad service. You pay a little more, but it is worth it. I have found them to be responsive, knowledgeable, and professional.

We were very confused by the results of some of the other quotes. They seemed to be recommending…read morethings I didn't need done. BDP was perfect. He did exactly what was needed and kept me well informed as to schedule. The calcium on the tile is gone. It even remove the calcium on the stone under the spillway. The price was very reasonable for the effort, equipment needed, and result. If I could I would leave BDP 6 stars.

Jesse did an amazing job cleaning up our pool tile! Very friendly, attention to detail, and he…read morecleaned up thoroughly when the job was done... we were very happy with his service and would highly recommend!

We had the pleasure of working with Brian Williams from Shasta Pools, and I can't recommend him…read morehighly enough. From our very first appointment at our home, Brian spent several hours walking us through every aspect of the pool-building process. He explained everything in detail--from excavation and rebar placement to Shasta's construction methods, crack prevention techniques, warranties, equipment options, finishes, and long-term durability. What impressed us most was that during that very first visit, Brian listened to our ideas, measured our backyard, and created a complete visual design showing exactly what our pool, spa, and features would look like in our space. He also provided a detailed cost analysis, allowing us to understand exactly where our investment was going. Having all of that done during the initial appointment made the process incredibly convenient and gave us confidence right from the start. Brian never pressured us. Instead, he took the time to answer every question honestly and thoroughly. I especially appreciated that he was transparent about areas where Shasta has made improvements over the years. That honesty spoke volumes about both his character and the company's commitment to continually improving their product. We received approximately eight different pool quotes, and pricing was surprisingly similar across most builders--usually within a thousand or two depending on options. What ultimately set Shasta apart was the quality of their construction methods, the materials they use, their outstanding warranty, and their more than 60 years of experience. We truly felt we were getting superior value for our investment. If you're considering building a pool, I highly recommend reaching out to Brian Williams. His knowledge, professionalism, attention to detail, and genuine care for his customers made the entire experience enjoyable and gave us complete confidence in choosing Shasta Pools.

They deliver a nice product but communication is horrible and their stupid AI customer service is…read morehorrible. I don't appreciate talking to a damn robot.

Exclusive pools did a complete tiling job, pebble tech resurfacing job & new pool decking job for…read moreus. It looks beautiful!! They all worked very hard in our horrible heat temperatures to complete in a very timely short period of time. Jovanny, his wife& his all of his hard working crew members are very polite & professional. Their prices are very reasonable & competitive. I would highly recommend them to anyone seeking to have any type of work done on their pool area. Thank you Allen & Kimberly

Debated between a 3 or 4 and gave them 4 because the work itself was good. The customer service,…read morehowever, was not a great fit for us. Pool work done Mar-April 2026. I'm not sure if they hide other reviews or if we're the first to have issues, but we chose them from Yelp and they were the lowest price by far out of other bids. We originally wanted a drain and clean, but they suggested a full remodel, when we asked why they said they saw some exposed rebar (first red flag: there was never any exposed rebar). But we agreed to a remodel and the beginning stages were OK. Jovanny offered a discount on building a sun shelf in our pool and he said the discount was to gain our business, but then he used that discount to sort of complain about the budget? And tried to make a smaller sun shelf, so we had to pay 2K extra to get what we wanted. Lots of pointing fingers and "I didn't say that" or "well technically we talked about this.." instead of wanting to give us good customer service. I understand making money is necessary as a business, but we didn't ask for a discount; we shared our goal price and a discount was offered and I guess we didn't realize that came with work that reflected that discount. In writing I asked if a pool remodel came with a drain and refill, he said yes it came with that, which I thought included starting up the pool with chemicals, but I guess it just means using our own hose to refill the pool Wouldn't include a chemical startup so we found another company to do that for us. Overall a frustrating customer experience side but the pool itself looks good and took 2 weeks longer than we were told. Be sure to get every detail in writing especially designs and be prepared to mainly text or email (wouldn't answer many phone calls)

We got quotes and drawings from 6 different builders for our backyard. Cody Risdon with California…read morePools was the most thoughtful about our lifestyle, landscape ideas and also our budget. He gave us options to consider and allowed us to make modifications to keep to our budget while delivering an amazing backyard plan. Once the project started we worked with Stephen Dreher as the superintendent and both he and Cody stopped at nothing to ensure we got a beautiful back yard built, in a timely fashion and addressed any questions or concerns for us along the way with excellent care and customer service. We'd definitely recommend working with them to anyone in the Verrado area / West Valley. We absolutely love our backyard and use our pool daily!

Just like you, we were thinking to ourselves, "who are we going to TRUST to completely clear out an…read moreexisting backyard to the earth and build a paradise oasis that only we can dream and vision in our minds?" We called Shasta Pools, Presidential Pools & Spas, and California Pools & Landscape to schedule an onsite consultation. Shasta Pools never contacted us, but we did get a call to schedule an onsite appointment with both Presidential Pools and California Pools for Friday, June 30, 2023. On the same day, I met with Karin Tierney (Backyard Design Specialist) from Presidential Pools and Christian Pierre (Designer) from California Pools. After the initial visit (June 30th), I never heard back from Karin Tierney of Presidential Pools, not one follow up or anything. Christian from California Pools immediately emailed me two days later with images for ideas and started creating our paradise oasis. Christian Pierre was professional, engaged, listened to our stories and dreams, asked us open-ended questions and his communication was excellent. Within a week, Christian presented us a video of the first pool designed. We made some minor changes and then he presented us the final video that turned our vision into a digital paradise oasis. I couldn't believe it, the video was literally what we visioned and dreamed, but the cost was above what we expected. We reminded ourselves, "You only live once." If this home is going to be our last, we don't want any regrets or future projects later, lets do this project right one last time. We said, "Let's Go!" We confirmed the project with California Pools and shortly after, we were introduced to Stephen Dreher (Lead Construction Manager). Stephen was a gentleman, very easy to talk to, a great listener, and a professional who follows through with action. Demolition started February 2024. Throughout the 2024 year, various construction teams came in to do their part of the project. Stephen kept in touch with me weekly with updates and seeking any questions from me. He was ALWAYS available via text, phone calls and in person. We made some changes during the project and Stephen was on top of processing Change Orders and updating the construction teams. Neighborhoods are made up of many types of people, and even with HOA approvals and city permits, you will find out which neighbors enjoy complaining and making it known that they are not happy people. No worries though, with Stephen's professional confidence and patience, he presented himself to these neighbors to answer any questions or address their concerns. Once he made himself available to these party poopers, the complaints lessened. After 12 months of construction, the pool project came to an end February 2025. I have to admit that making the decision to have California Pools & Landscape take on this project was one of the best decisions we ever made. The entire team that makes California Pools operate are ALL professionals and experts at what they do. The third party construction teams that work with California Pools were all professionals, execute precision work, and clean up their work when done. Stephen Dreher was in communication with all third party teams. Having the pool of our dreams seen on a video and built in our very own backyard is a dream come true. California Pools has converted our beautiful backyard (Casita Talasera) to "The Happiest Place On Earth." I will never say it enough though, THANK YOU Stephen Dreher for standing by our side from start to finish. Thank you for your honesty. Thank you for representing California Pools with pride and dedication. Even though Stephen loves California Pools and loves what he does, he always puts the customer first. I will honestly miss the daily/weekly interactions with Stephen, and his professional character. If you would like to discuss in detail or ask any questions about my experience with California Pools, feel free to message me. I'm confident that you will not regret choosing California Pools for your Pool Project. Sincerely, Frank A. Celaya

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

For the past year, All American Pool Servicing was "taking care" of my pool. I am a new pool owner…read moreand relied on having a knowledgeable company to keep my pool clean and always ready to go. Apparently Daniel and his are very new to caring and servicing pools from my experience. There was always an outside factor on to why it was not his fault the pool had algae or that he was spending so much on pool chemicals. During the month of January he suggested my pool needs to be drained due to the amount of chemicals he was spending to keep not just my pool clean but others as well. Pool was drained by the previous owners February 2025 and he could not understand why the pool levels were not correct when David came to service it. Pool was drained by us and cost less than Daniel said he could do it for. I reached out to Daniel 4/12/26 regarding algae build on the walls and steps of my pool. I asked that the pool be given a thorough scrub to get the pool ready for the summer. David came over Monday, April 13th and stayed for 9 minutes, leaving the wall and steps still full of algae. I did not feel my concerns were taken seriously so I terminated my pool service with Daniel via email on 4/17/2026. I asked that I be taken off of autopay immediately to avoid being charged on the 1st, he replied "Will do". Come May 1, 2026 I was charged 120$, unbelievable. I reached out to Daniel 5/1/26 to get a refund and was told not sure why you were charged and refund takes 5-7 days. Today is 5/18/26 and I have yet to get a refund from him. I had to call my bank to issue a dispute charge as he did not even read nor text me back on 5/14/16 to see what was going on regarding the refund. I am not the only person he has not refunded. Check the other reviews regarding this company. Please use this company if you enjoy subpar service, listening to a silver tongued snake talk your ear off. If his website still says veteran owned, do not believe him. His former business partner was the veteran, not Daniel.

Excellent experience. They always do a great job, and gave very competitive pricing and service…read morereplacing our pump and filter on the home we recently purchased. Highly recommend