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    Infinity Residential

    4.7 (67 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Infinity Residential

    Property management

    Listing agent

    Infinity Residential Photos

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    Comaprson photos of our pre-move-in photos and Infinity's post move-out photos.  What do you think?

    Received a call from Nancy at Infinity Residential yesterday. She said Billy would like to know how much of our security deposit would we like back in exchange for me deleting my photos and review here on Yelp. And that the money would be coming from Billy's account, the owner of Infinity, and not the owner of the rental property. My son and I tried talking to Nancy but she was unwilling to listen and would not let us complete a single sentence. Needless to say an agreement was not made mostly because of Nancy not willing to listen even though we let her say what she wanted to say.

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    Michael, Nancy and the staff consistently provided great service and are very responsive in their follow through.

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    Ask the Community - Infinity Residential

    Review Highlights - Infinity Residential

    Billy and Chloe provided such great customer service and were just the best to work with.

    Mentioned in 7 reviews

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    Up Property Management - Anaheim Listing

    Up Property Management

    (86 reviews)

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

    Legacy Property Management California - Legacy Property Management

    Legacy Property Management California

    (55 reviews)

    I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

    Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

    HCM Property Management - Beautifully updated kitchen in Newport Beach.

    HCM Property Management

    (132 reviews)

    I would highly recommend them to anyone. They respond incredibly quickly and are always efficient…read morewhen addressing any issues that I have as a tenant in the condominium.

    Very upset by the way HCM handled an abatement project at my home. Homeowners be ware of using this…read morecompany for management. There were two separate leaks on the main flow that were taken care of a couple years ago but moisture damage was left behind. The team hired to perform abatement left the dryer and washer in the living room. When I asked Gabby Lopez to have them finish the job, I was asked to pay $160 to have them moved 10ft back in to the closet and hooked up. I paid this under protest and told her that the $5K HCM quoted my to replace a sheet of drywall was way too much and I'd do the work myself. When I showed up a couple weeks later after traveling hundreds of miles to manage a property that was supposed to be managed by HCM, what do I find? My $160 paid to HCM to finish their vendor's job looks like the pics below. Machines slid back but not hooked up and they left plastic and duct tape for my renter to deal with for a month. THEN Gabby Lopez has the nerve to ask me to credit my renter for the period HCM left her without laundry. AND she then blamed her mismanagement on me, the person cleaning up her mess. All I ever did was look out for my renter by spending thousands of dollars to make the unit like brand new again after HCM messed it all up.

    AllView Real Estate - Newport Coast Property Management

    AllView Real Estate

    (230 reviews)

    We've worked with Mark and his assistant, Michelle, for quite some time, and they are truly a…read morepleasure to work with. They are professional, responsive, organized, and communicate clearly, which makes every project run smoothly from start to finish. As property managers, they stay on top of every detail, provide clear expectations, and are always available when questions or issues arise. They value their vendors, treat us with respect, and foster a true partnership rather than just assigning work. It's refreshing to work with a management team that is efficient, honest, and genuinely committed to taking care of both their properties and their residents. We always look forward to working with Mark and Michelle and highly recommend them to anyone looking for exceptional property management professionals.

    I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

    Infinity Residential - propertymgmt - Updated June 2026

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