Alejandro, and his team have fixed all issues to our satisfaction. The pool has enhanced the…read moreenjoyment and functionality of our backyard.

If you want a pool company that will ignore you and assume no responsibility for the quality of…read moretheir product after your project is completed, look no further. Office staff are nice and try their best to be helpful, but leadership starts at the top, and the gentleman running the show doesn't give a damn. Can't get him on the phone. Weekly pool cleaning and chem balancing is a bit of a joke. Only testing PH and Alkalinity (maybe) and nothing else.

Getting the pool ready right before summer, nothing better! Crystal Water Pools are pros and great…read morepricing.

I recently came across a stunning pool built by Crystal Water and decided to reach out-- all the…read moreway from California--to inquire about the materials used. I wasn't expecting a quick response, if any at all, but to my surprise, Catherine replied within a day with all the details I needed! Future emails were answered promptly and with such a friendly, professional energy - really lovely. Responsiveness and attentiveness like this are exactly what you hope for in a builder, and I think this is an excellent example of what you're going to see as a local customer. Thank you so much Catherine and Crystal Pools.

We rent an "executive" home with a beautiful pool that the property manager maintains. Due to a…read morequirk in our lease, they don't fix the heater if it breaks, which unfortunately it did. The PMs pool maintenance company quoted us $1000 to $1800 and probably 2 to 3 visits to fix it. My wife called around and got the best comfort level from Premier Pool Enterprises (not to be confused with Premier Pools and Spas in Alpharetta). Austin came out today, had the part with him, assessed for what would have cost $125 if we had not moved forward with the repair, and offered to fix the entire thing, new control board, igniter and labor for $700, including the assessment. He fixed it and took the time to stay around long enough to make sure it was working. In addition, he cycled it on an off multiple times and observed it. The office politely took my credit card for payment and offered to mail a receipt. Everyone involved was very polite and Austin was in a uniform. I was working in my basement office so I never saw whether they use lettered company vehicles. Overall, as a general manager of a service company myself, this was the type of service we strive to provided and an all too rare experience to have as a consumer. Given that the property manager maintains the rest of the pool except for the heater, we probably won't have a call to use them again, but I understand they also build pools, so maybe in our next home.

Left 5 voicemails with this company, in addition to a comment on fb in which an employee saw and…read morepromised to send me a DM to rectify the lack of response....months later still no contact from anyone at Premier Pool. I understand that companies are swamped right now but they have made a terrible first impression. We have since moved forward with another company, who also expressed their incredibly busy schedule, but still managed to prioritize returning calls in a timely manner.

Hello my fellow House Women, in charge of redesign of the Family backyard…read more This is my 2nd build in 5yrs, Husband is corporate. So, that means whatever we do to any of the homes we live in needs to be appealing to the next homeowner. Because we move often. Randell is Amazing! So, he was not my first pick. But when I got my quote back for my first pick and it was $5,000 over and we haven't even started! That's a No-No! Randell stuck with me throu every part of budget. Ladies when your husband gives you a budget and someone comes back immediately over that's the wrong person. Come to Ocean Blue give him your budget, show him your backyard and he will work amazing things for you! This time, I'm actually still in contact with the POOL builder. It was that comfortable Thank you Randell E Holt 2019

We had one of the best contracting experiences ever as they completely renovated our front and back…read moreyards and added an in-ground pool. True professionalism and expertise were always displayed. We trusted the team every step of the way, and the finished project is amazing. We highly recommended Ocean Blue Pools for any full scape landscaping needs. We could not be more pleased.

Once we officially made the decision to build a pool in our backyard, the real work began! The…read morebiggest and most important question was "Who could we trust to take on such a large and expensive project?" We had never had a pool installed, and we had heard horror stories from neighbors and friends of their personal pool installation experiences, some of which were still partially completed after 3 years. After interviewing a couple of companies, narrowing down the selection, and then speaking with their past clients, we decided to move forward with Creative PoolScape. From the day that we signed the contract to just under two months later, our dream of a tropical oasis in our backyard was complete. You read that correctly - it took seven weeks for them to complete our pool!! Talk about record time. We even encountered a week or two of endless rain and they still were able to move quickly and meet their estimated timeline. The communication and support we received from each person on the team was EXCELLENT! Chris Horton, the owner, was knowledgeable and easy to work with. He took our vision and created 3D renderings, bringing the project to life. The Project Manager, Steven Ginn, was our daily go-to contact. He answered our endless list of questions with thorough explanations and created clear timelines regarding next steps. His communication was top notch - days, evenings, and even weekends. He was ALWAYS available to assist. When the project was nearly completed, we had the unfortunate luck of a monsoon- type storm that resulted in a muddy, cloudy pool. Steven and team raced to action as soon as we notified them, as they didn't want the new pool to suffer any damage. They resolved the issue very quickly and took measures to ensure that it wouldn't happen again. They reacted as if it was their pool being muddied, not just "some customer." The rush to action racing across town to help, standing in the pouring rain to resolve the issue, and following up daily demonstrated their professionalism, commitment to our well being, and true ownership of the entire project. 10 out of 10 services, definitely recommend! No need to look any further.

Our pool contractor ghosted us after getting the majority of our money and left us with a job less…read morethan half completed. Chris Horton and the Creative PoolScape team took on the job of completing my project. They haven't completed my job yet, but they are doing an amazing job so far. They are extremely responsive and have been working non stop. Chris has been understanding of our situation and has given us the best deal possible. I'll update you when the pool is finished. So far I'm very happy.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.

Aqua Design Pools and Spas designed and built is the most amazing saltwater pool/spa. They made the…read moreprocess so easy and convenient. Pricing is great and they have tremendous customer service. Let them give you an estimate on your pool project. You won't regret it.

Carl did an excellent Job during orientation also installed a saltwater system!! Costumer service…read morewith any questions was great!

We have one of the largest residential pools in Milton and we have been using Patrick pools for…read moreyears. Nobody does it better and they are great about showing up if we're having a party or a last-minute event and getting everything in tiptop shape. Would not consider another pool company.

Professional service at a great price. Have been using them for years with no issues. Would highly…read morerecommend for all of your pool needs.