I used Aqua a Design for my backyard Paradise in 2018! I knew I wanted a creative design. Jeff was great to hold my hand through the contracting phase! I interviewed several pool companies, and am so glad that we went with them! Delinda was amazing through the design process! She patiently worked with me to create my vision! They did not nickel and dime me. They were patient with my changes, AND were able to make my tight deadline of 10 weeks for a family reunion in 9! I drove Faye crazy (not that you could tell). She has the patience of a saint. I know I gave Mark a ton of grey hair with my deadline, changes and ideas. I agonized over choices ( they are so permanent). Throughout it all they kept to budget and timeline. I realized how lucky I was to have them during the process when I went to a pool owner's forum. There are nightmare stories of people taking your money and stringing you along for months! Aqua Design owns their own equipment. They follow a tight organized schedule. They don't bounce your job around on a production schedule! They have serviced my pool for a year now! Jake takes care of it like it's his baby! Carl and Amanda are always there for tough questions and a thorough orientation! I asked my friends with pools for referrals, and none of them felt comfortable recommending their builders! I can recommend Aqua Design without hesitation. read more

I cannot praise this company highly enough. My wife and I have just moved into this new home and we inherited a swimming pool and a spa which had both been sadly neglected and were in poor condition, not the least being major leaks in the pipework. The Aqua Design team have completely restored it to a pristine condition. The team head, Carl Balsara, and his crew set to work, on time, and have since shown complete professionalism in everything that they have done. Carl has kept me informed throughout on how the job has been progressing and updated me whenever he or a team member would not be able to meet a specific time slot because of an urgent requirement elsewhere. This is in addition to carrying out much of the work himself, to a very high standard. In addition to replacing much of the pipework and several valves, they have also replaced the pool and spa lights, which had not worked for a considerable time, and also provided me with a new remote to operate the lights and a pool cascade. Previously, I had to crawl under the back deck and operate the cascade manually, by a wall switch. The whole team comprises experienced craftsmen who have worked together, as a team, for many years. To summarise, if you have a pool or spa with any issues then Aqua Design should be your Go-To company. Terry Doyle read more

My wife and I decided after many frustrating years of using our neighborhood community pool to take the plunge and transform our backyard into our own Pacific Northwest paradise. Our initial consultation with company owner Jeff U. was extremely delightful. We discussed our ideas for our pool design while Jeff listened and offered some of his own thoughts and suggestions based on his many years of experience. He answered our questions and made us feel comfortable without the high pressure used car salesman approach. The construction process was done with respect to our property as well as to our neighbor's. The construction crew was very professional and Mark U. was on-site to supervise and answer our questions as needed. Construction was completed within the time frame promised, approximately eight weeks. Our sales rep Faye was very responsive to our emails and phone calls with the many questions we had. She made the seemingly overwhelming process of choosing, coping, tile, pavers, pebble, etc. easy and fun. Now that our pool is complete we are thrilled with the results. We can't wait for spring to begin using our new oasis. We have no plans of moving but if we ever do and decide to install a pool, Aqua Design will be the only company we call. read more

They didn't build my pool but have been servicing it for over three years. At first there was a little turnover in the service department, but I've had the same guy for the last couple years now and he's amazing. Carl is always there for me despite all the wackiness that the previous owners left for me. We've had to replace a lot of bad equipment and have had some issues with the design of my system (not Aqua Design) and he's always been available for late night and weekend texts. If there's an emergency, I can count on him to quickly respond both verbally and literally on site to take care of something no matter the time or his working hours. They've acted as my go-between for warranty work on my heater and have always got things taken care of without a fight. They haven't given up on me or our setup even though I'm sure it's been frustrating to them too. Can't thank Carl enough for always having my back and making sure our pool is running. These guys are good people. I've had friends recommend using their pool service company but I'm convinced I wouldn't get the same sort of service that Carl and his team provide. read more

A pool is a significant investment - one that can provide a long term positive return or many headaches. In "taking the plunge" in 2015, we wanted a competent partner, one that has a wealth of experience, the ability to bring our vision to life, and satisfied customers. We have found Aqua Design Pools to exceed our expectations both during and after the install. After interviewing several other companies, we found Jeff Umberger as a longer term pool installer to be knowledgeable, able to translate our goals into an actionable plan, and as important, credible. We checked with several of his prior clients by visiting their pools. We consistently heard high marks for the installation, the follow-up to address any open items, and also, the on-going service afterwards. After three years, we remain satisfied with our partnership with Aqua Design. We recommend your consideration of choosing Aqua Design to help you implement your project. We would welcome Aqua Design providing you our contact information. James and Julie Kelley Dawsonville, GA read more

Aqua Design built our pool in 2014, and we have been loving it ever since! From the initial meeting with Jeff to discuss design and budgets to the completion of the work, we were happy every step of the way. I am a GC and very used to hidden extras, change orders, delays, etc... My wife and I were extremely happy with the lack of each of these things during our project. Although unexpected, our project came in on budget, finished about 1 week early, and was exactly what we thought we were getting. We have continued to use Aqua for our quarterly service since the pool was complete. Their service techs have been great. They have notified us of minor maintenance items as they come up, and handled for us when needed. Since 2014 we have paid the same price for maintenance each quarter, no price increases or issues. Bottom line, we highly recommend Aqua Design to anyone in the market for a swimming pool! read more

Aqua Design hands down is the BEST pool company around! Beside the excellent craftsmanship, they have stood behind their product with outstanding service. Most of my dealings were with Mark and Carl and both are very knowledgeable and care about their customers. If you want a superior quality constructed pool with unserpassed service, Aqua Design is your pool company. read more

Aqua Design Pools- I give a 5 star rating. I love my new pool. I have had it for a year. Best saltwater system in the world. Mark was great to work with when we were building the pool. Carl is great about helping us keep the pool clean/servicing the pool. I would recommend Aqua Design Pools to anyone wanting to put in a new pool. read more

Fantastic company for building a pool and all the service afterwards. Amanda, Carl and their team have exceeded our expectations taking care of our pool since it has been built and Mark did a beautiful job creating our backyard into our piece of paradise. We highly recommend Aqua design pools to all of our friends! read more