Once we officially made the decision to build a pool in our backyard, the real work began! The…read morebiggest and most important question was "Who could we trust to take on such a large and expensive project?" We had never had a pool installed, and we had heard horror stories from neighbors and friends of their personal pool installation experiences, some of which were still partially completed after 3 years. After interviewing a couple of companies, narrowing down the selection, and then speaking with their past clients, we decided to move forward with Creative PoolScape. From the day that we signed the contract to just under two months later, our dream of a tropical oasis in our backyard was complete. You read that correctly - it took seven weeks for them to complete our pool!! Talk about record time. We even encountered a week or two of endless rain and they still were able to move quickly and meet their estimated timeline. The communication and support we received from each person on the team was EXCELLENT! Chris Horton, the owner, was knowledgeable and easy to work with. He took our vision and created 3D renderings, bringing the project to life. The Project Manager, Steven Ginn, was our daily go-to contact. He answered our endless list of questions with thorough explanations and created clear timelines regarding next steps. His communication was top notch - days, evenings, and even weekends. He was ALWAYS available to assist. When the project was nearly completed, we had the unfortunate luck of a monsoon- type storm that resulted in a muddy, cloudy pool. Steven and team raced to action as soon as we notified them, as they didn't want the new pool to suffer any damage. They resolved the issue very quickly and took measures to ensure that it wouldn't happen again. They reacted as if it was their pool being muddied, not just "some customer." The rush to action racing across town to help, standing in the pouring rain to resolve the issue, and following up daily demonstrated their professionalism, commitment to our well being, and true ownership of the entire project. 10 out of 10 services, definitely recommend! No need to look any further.

Our pool contractor ghosted us after getting the majority of our money and left us with a job less…read morethan half completed. Chris Horton and the Creative PoolScape team took on the job of completing my project. They haven't completed my job yet, but they are doing an amazing job so far. They are extremely responsive and have been working non stop. Chris has been understanding of our situation and has given us the best deal possible. I'll update you when the pool is finished. So far I'm very happy.

Everything was great. He cleaned my pool and brought my water back from Green to Blue. I would…read morerecommend him highly.

Worst Pool Contractor ever. Completely abandoned project. Terrible communication and left home…read moreowners to deal with the situation. Legal action had to be taken. Avoid at all cost, have been reported to the better business bureau and city of Atlanta

Fantastic service. We've had issues since we put our pool in (by a different company!) due to…read moreshoddy installation. Brian and his team have helped right all the wrongs and has our system humming! Prompt response when something isn't working or just to answer our silly questions. Always on-time and solid weekly maintenance. 5 swimmers rating!

I've been working with Bryan for years and can say without a doubt that Bryan and his team are the…read morebest in ATL. From expert consultations on what I need to do with my pool to getting me the right supplies and even fixing issues on site, there's no one I trust more. Bryan is knowledgeable, helpful, quick and communicative - everything you want in a pool service professional.

I am a home inspector and asked other home inspectors if they knew of a good pool inspector. Their…read morefeedback led me to Jonathan Goe with Atlanta Pool Inspection. I took a chance based on their recommendation and gave him a referral several years ago to a client. WOW! He is awesome! I have received very positive/rave feedback from my clients. He is extremely knowledgeable and detailed. An added bonus is he offers a free explanation of how to maintain the pool (or other related things, hot tubs, jacuzzies etc.) which is invaluable to not only my clients but anyone, especially if you have never owned one of these. I take to heart of anyone of any contractor I refer to my clients and I have total confidence referring Jonathan Goe. I just referred him again to a client a few minutes ago!

I was the Buyer (his client) AND the Real Estate Agent on this transaction. I had told the office…read moreI would try to meet him there, so they gave me a text saying his ETA was 11:00 - I arrived at 11:10 and he was already gone. When I called the office to ask about it, Jonathan, the owner, called me back. When I asked if the inspection truly was only 10 minutes, (Ring camera confirmed it was) he immediately went into attack mode that it was my fault because I said I would "try" to meet him there - that wasn't the point of my call - I was more concerned about a 10 minute inspection on a pool than I was about missing him. He wouldn't let down about that it was my fault......he finally said, "I am a busy man, do you have any others questions for me?" and I said "Yes, is the pool good?" And he hung up on me! Less than two weeks later the pool pump went out and had to be replaced! I will not be recommending Jonathan or his company.

Alejandro, and his team have fixed all issues to our satisfaction. The pool has enhanced the…read moreenjoyment and functionality of our backyard.

Very happy with our pool and the follow through when things were not perfect. We had a small leak…read morein the spa and the owner himself came over to fix it at no cost. Thank you again. The owner really does take pride in his work and does everything he can to make it right!!

Huge shoutout to Bj, Derek, Dan, and Stephen for working together so diligently to always keep our…read morepool looking great and to continuously being one step ahead of the yellow and green algae! We have used Original 7 since they purchased PeachState and are very pleased with their work.

The quick response was a huge relief! Out of all the other options they were the quiclest to…read morerespond! Brad was great stopping at our home on his way home! The only problem I had was the confusing pricing after the work was done.

Our community continues to be so impressed with Sparkling Pools. They are attentive, communicative,…read moreand thorough. The service they provide to our HOA pool is invaluable.

Our pool's pump wouldn't prime and our pool was getting greener by the minute. My wife found…read moreMilton Pools thru a Yelp search this morning and had a very positive discussion with John, who indicated he'd be out to our home by the following day. Later this afternoon, he called to ask if he could come by and, within an hour, he'd not only fixed our issue but he explained the mechanics of it and did some very inexpensive pre-emptive work to avoid future issues with a couple small gaskets. Thinking it was past time to change the sand in our filter, my wife had also asked him to come prepared to do that, as well. However, after checking our flow rate he told us he feels good that our sand doesn't yet need to be replaced - saving us $300, likely for another year or two. In short, John was friendly, helpful, prompt, dependable, very reasonably priced and honest. He took a stressful situation for us and turned it into an enjoyable service experience, and we have now found our permanent pool professional.

Milton Pools, John, a Gentleman that stands by his word. Goes above and beyond. From an initial…read moreenquiry he tended a near emergency with a calm reassuring approach. A genuine old fashioned local based company who leave the customers feeling like friends. Genuinely wants to help. A rarity today. Looking forward to securing their services. Had an issue with spa among other pool concerns, John addressed it with his wealth of knowledge of our system and applications and fixed other areas that most companies ignore. Would recommend to anyone in the Milton/Alpharetta area and beyond. Thanks again John Fantastic stuff