Chris Smith is not an pleasant person to deal with. This company also lies and false advertises. It is NOT unlimited internet and then when you question this fact, it's all down here and rudeness from there. Better off going to AT&T, T-Mobile or any other cell-phone company and doing business with them straight out instead of here...at least you know what you're getting without any false promises or lies, and without the poor attitude and rudeness. After his rudeness I did state that it's a wonder an attorney hasn't handed it to them for false advertising the "unlimited internet" This is the response I got back. This company has plenty of bad reviews and also has bad judgement on BBB as well. I also read someone trying to start an lawsuit claim against this company. I would definitely recommend people do their research and ask as many questions as possible before getting in with this company. They actually aren't the internet provider, they are more like an subcontractor and use AT&T, T-Mobile, and Verizon cellphone towers. If you have any issues with service they will just blame it on these companies and not be of any assistance. AT&T has an cheaper alternative then what they offer. Xfinity actually offers prepaid services now with no credit checks for those that can't pass an credit check and it's truly unlimited. If someone is going to be rude like this to someone for no reason, they aren't going to be good to do business with. Obviously everyone leaving reviews isn't wrong or lying. ‍Be cautious no matter who you do service with these days, so many shady people out there. read more

Infinite LTE Data - What I stated to Chris Smith - Internet Service Providers Near Me - Albuquerque, New Mexico

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My experience with Mr. Smith was startling to say the least. We spoke by phone twice durning which he screamed at me, cursed at me, told me repeatedly to "shut up" and threatened to sue me for attacking his business. He claimed to have phone transcripts of me attacking a customer service rep. Though Mr. Smith is just an "affiliate" for an actual company that resells mobile broadband that is serviced by one of the four major cellular service providers. He attempted to intimidate me by claiming to have an exclusive arrangement with the blue chip utility company when in actuality he likely make $3-5 commission per contract from the reseller not the carrier. Chris Smith is beyond unprofessional and should be avoided at all costs. read more

Infinite LTE Data - Internet Service Providers Near Me - Albuquerque, New Mexico

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Where do I start - First, Chris Smith, owner of Infinite LTE, the guy behind the curtain; Chris is arrogant, unprofessional, and a very poor communicator; one of the worst I've encountered in my 35 years of business. Secondly, Infinite LTE is a reseller of a reseller. If you want to buy rubbish service, go directly to One Wireless World or Impact Wireless - get your rubbish direct. Seriously, unless you're a masochist, stay away from Chris, Infinite LTE, and OWW - the whole lot are ghastly. Finally, the service was excellent initially; then, after a few weeks, the problems began, slower and slower connectivity, then nonexistent signal. If you email or call Chris, he's not going to help; he will say, "we are just the seller," so then you'll go to OWW, and they will say it's the carrier's problem. Save money, time, and your blood pressure; stay away. Good luck. read more

I've been going nuts for months trying to find an unlimited 4G data plan for my hotspot. AT&T, TMobile, and Verizon were all trying to charge me something like $100 or higher for less than 100GB. I was using TMobile for a while at $60/mo for a 10GB cap that barely got reception where I work. Also, the plan I was on seemed like some grandfathered-in nonsense that they were trying to phase out anyway, they had to assign me a phone number even though I didn't need cell service. Finally got what I was looking for here: a mobile internet service where I could use my own device with a cap I would never reach. If TMobile was charging me $60 for 10GB, then $99 for 300GB is a steal. The plans were all self-explanatory, I didn't feel like i was trying to be sold anything extra, I just paid for a month of service (plus about a $60 startup fee) and got mailed a SIM card. The service wasn't working at first, but it turns out that was just because of the storms in Texas, Chris got me pointed in the right direction. I don't know what these other reviews are talking about but If I ever have any unpleasant support calls, I guess I'll update this. It's been smooth sailing thus far. read more

Infinite STAY AWAY FROM THEM AT ALL COST or you'll wish you had. Chris Smith sells lies and Infinte is a rip off company. It falls back to another company called One Wireless World . They claimed my sim card failed and would send a replacement. I have now learned my sim card did not fail. The service was cut off by AT&T. They will not send another sim card nor reply back to any e-mails. STAY AWAY FROM THEM AT ALL COST or you'll wish you had. Jim T read more

If you get service from the carrier then this is a great option for Rural internet

Terrible customer service. Internet is spotty at best. Haven't had working internet connection in almost a month and unable to contact anyone for support. Looking to switch providers. read more

Service goes down every month and I have to wait days to get a sim card every time. This company relies on one world wireless for everything and has no answers or support for anything. Avoid at all costs. read more

Chris Smith at Infinite LTE.com runs this business. He resells sim cards through ATT and T mobile through Joel Smith at One Wireless World.org/ Impact Wireless. Chris Smith is a true nonprofessional and Joel Smith (no relation Joel claims). Must be the rudest owner of a company I have ever dealt with. Joel Smith told me when I first signed up that he knows Chris Smith was an A-hole, but he sold a lot for him, so he looked the other way. Early on when we first signed up Chris Smith would basically humiliate you on the phone claiming it was our fault for the service being down, complete nonsense, but we needed the service to run our business, so we allowed this abuse. We eventually contacted Joel after some online research, and he was helpful in the beginning, so we started communicating with him. We were without service on two modems for 20 days during the holidays and had no phone, internet or Tv because of this. They could care less including, Joel Smith the main holder of these Sim cards. Full of excuses while service was down, and the service never came back up, but they kept charging our credit card for service we were not receiving. we had to file a charge back with credit card company. These rural internet providers advertise services they cannot provide because they are running a grey (illegal) operation reselling these sim cards. They will ghost you completely when the service goes down and will total ignore any communication. I live in a rural area and the options are limited, so I have used many of these same type companies and they are all the same. Totally fly by night, could care less about service, when your sim card goes offline, which happens constantly, they will not answer calls or emails after several days to weeks. Do yourself a favor and avoid these no name companies. These bogus companies charge you for membership fees. equipment/ and overcharge for unreliable service at 2 -3 times that. T-Mobile just introduced rural home internet for 50$, unlimited. ATT and Verizon offer service in some areas but go direct. My area T Mobile just rolled out Jan 2021. read more

Do yourself a BIG favor and just call T-Mobile they fix you up and actually answer the phone when you need help!

Don't waste your money! They shut me down without warning. They told me they sent new sim card two weeks prior to shutting down old ones or I could go out and buy a net10 sim. Waited a week for new sim and got at&t which doesn't work either! Now they tell me it's gonna take another week to activate wth I pay 99 dollars a month and getting scammed! No internet since 12/30/2020 read more

Yes! Finally an unlimited data Hotspot that works! Christopher was great, and explained everything perfectly... Got the package 4 days later and was super easy to set up. read more

Christopher Smith seemed really helpful at first and was answering all my questions honestly. He really seemed to know his stuff. The problem came when my girlfriend called after me. My girlfriend and I didn't communicate much beforehand. I just told her to call. So she called and began to ask some of the same questions I asked and he immediately got defensive and said that we were wasting his time. He then said that we were pranking him! After she got off the phone, she informed me of what happened and I called him back. He immediately told me that my girlfriend was actually "crazy" and that he's notifying T-Mobile and that we can not do service with them. Why? Because my girlfriend and I didn't communicate well and she asked some of the same questions? I've never encountered someone so irrationally accusing us of things in customer service. We then exchanged a few words in emails in which he threatened to sue us and called us more names. I admit that I replied with some harsh words as well. And, if anyone reading this wants to make sure it's true, I still have our emails that I could forward if it would be helpful. read more