I was downgraded to $50 a month and 150mB They could not…read moregive me 1TB so I downgraded which better fits my needs

I initially had some concerns with Vexus's fiber optic installation in my neighborhood, as it…read morecaused some disturbances. However, everything changed after I left a review and they reached out to me. They responded promptly and told me to contact them, which I did, and they got back to me super fast. The team they sent to fix the damage didn't just restore my property, they went above and beyond to improve it. They put in a new weed barrier and completely transformed my landscaping. It's clear they care about their customers and are committed to making things right. After working with them to resolve the issue, I have a newfound respect for the company. If they're willing to go this extra mile to fix a problem, I trust they'll provide top-notch service with their fiber optic and internet offerings. As you can see from the photo, my property looks better than ever. I'm not only confident in recommending Vexus to others, but I'll definitely consider switching over my internet service. I've learned a lot about their products, and I think it's great we have more internet options to choose from. A huge shoutout to Armando, Mark, and Taylor - their crew went above and beyond, and they're a great group of people to work with. (All I had to do was go on their website and I had someone over that same day to work on a solution).

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

Xfinity has the worst WIFI. I would suggest any other network. The manager was extremely…read moreunprofessional and is a major reason why I won't go back to this network.

Best priced, highly reliable provider of local and nationwide business services including:…read moreInternet, Voice Over IP, Cloud Hosting Services(Including Microsoft Exchange 2010) and Internet Security Solutions. Typically with $0.00 down for equipment, installation, and activation.

Required a new modem…read more Quick and painless. Wanted the latest XB10 modem, they had none But did leave with an upgrade

I've been tied with Comcast Xfinity for wireless services at home for 5 years! It had been hard to…read morethink of switching..as you know...switching had always been sort of painful for me. But then..I finally had it and decided to switch to another service provider which would reduce my costs by more than half! So...I ended up managing to gather my courage to switch! I stopped by the store...since Comcast..AHEM made it hard to talk to them (I wanted to cancel my services with them...and they made me make an online appointment for someone from their call center to call back 3 days after...horrible service!). So, I ended up stopping by this shop in person instead. The pleasant thing about this shop was that it looked modern and the staff was nice and actually pleasant to interact with in person. They asked me for a cancellation reason, which I let them know..and it wasn't anything they could do to change my mind. I had been a customer for 5 years and they never called me (and I felt like they had always sneaked in higher prices without letting me know)..but then now I kept getting repeated automated calls a few times a day, presumably to try to make my change my mind!). Glad to be out of overpriced contract from Comcast Xfinity! I wished I had switched to other providers sooner...and hadn't missed Comcast Xfinity at all since I made the switch!! I am saving at least $50/month now!!

Not worth their big bill at all…read more I disconnected my service last month immediately after a move and their system is still trying to take payment out of my account a month later even after the last rep confirmed the cancellation. When I called to figure the issue out, the rep was SO snotty and rude - What a fail. No stars

Phone / DSL died on October 5th, they couldn't get a person out until the 15th. The repairman was…read moremessing with the box down the street, and I got an email saying it was fixed, but now I had no phone or ability to contact them -- went to Starbucks to call for help, they couldn't get there for 10 days -- It is the 25th, and I had no phone or internet for 20 days. My family was trying to call me, but they got voicemail from the Garcia's. Clearly, CenturyLink gave my phone line to a neighbor. I have had that phone for 30 years...

I have been trying to get ahold of someone at ezee Fiber to address installation issues for weeks…read more They will not respond to communication and have left sink holes on my property that are going to damage the sidewalk. They have no problem taking my money, just my phone calls. Edit: Since I was going out of town during monsoon season (and 3 days later no one had shown up to fix anything) I fixed the issues in front of my house before I left. While I was gone I did get a voice message from an exee fiber person saying that they don't see any problems on my property but to give them a call (they did not leave any number to call them back). There were other problems of the same nature all down the steet, but they repaired none of it. I have now cancelled my internet with ezee fiber due to the horrible service and response. The process took almost 45 minutes since there are 100 ways to sign up for new service, but no numbers to cancel service. even the "customer service" number was unable to do it. For those that may need it call 713 255 7500.

I was a Sparklight customer who got tired of continual price increases, in spite of service which…read morewould go out a half dozen times every day. Ezeefiber gave me four times the speed at a lower, guaranteed price. Installation was not easy because I have both a wired and wireless network in the building. The install technician (Oscar) was reliable, helpful and hard-working. He resolved the issues with the wired network on his own effort by upgrading the router for free. The fiber cable has not been buried yet, but is supposed to be done soon. So far, we have not had a single outage of the service in five days. I know there have been some complaints about installation, but I had no problems. I would recommend Ezeefiber, especially if you are with Sparklight now.

Service guy was so quick to shuffle me through my problem, he would NOT listen to what I needed…read more He ended up having me talk with tech support for 2 hours trying to fix what he messed up. So frustrating!

Great service!! I know it depends who you work with, but we worked with a woman with blonde hair…read more(never got her name unfortunately) and she was awesome. She was patient with us when we came in with no idea what we wanted, and a complicated situation. We left with a great deal and all our problems dealt with!

If you need dis services or DirecTV. This is a place to come they can get you hooked up yet you new…read moreservice and equipment.

No answer on the phone. Showed up at retail store that was supposed to open at 9, no one there…read more Called the main office and they tried to get ahold of someone and they said they were busy running errands. Waisted my entire morning. Sun communications sucks.