So I am generally pleased with Tailor Brands, owner of K&G, Men's Wearhouse (MW) and Joseph A…read more Banks Clothiers, but there are FOUR sizing categories at MW (actually there are 6 on-line and I saw 4 in the store--Slim, Modern, Executive & Classic) making consistency in sizing difficult. I wear a 40R Regular fit at Joe Banks or a 42R Tailored cut, but in trying to find a suit at MW I went from a 40 to 46 depending on the cut without any of the pants working. Disappointing. I was in the store--suit and tie on--for 10 minutes before anyone offered to assist me. Disappointment for sure.

I visited Men's Wearhouse Store #4603 in Oakbrook Terrace, IL on 5/9/26 with my son to purchase his…read morehigh school graduation suit and first suit ever. Unfortunately, what should have been a special experience turned into a very disappointing and uncomfortable one. We spent over an hour in the store trying on suits and clearly looking for assistance, yet no employee approached us once while multiple other customers were greeted and helped around us. We were repeatedly overlooked throughout our visit. Even when we were ready to purchase, we stood waiting at the register while employees nearby ignored us until I finally asked for assistance. When I politely expressed concern about the lack of customer service, the employee became defensive rather than acknowledging the issue. As the only Hispanic customers in the store, the overall treatment made us feel unwelcome and uncomfortable. While I am not accusing anyone directly, the experience left us feeling singled out and disrespected. Despite this, we still purchased an expensive suit and left without even a simple thank you. I hope management reviews the store footage from that day and uses this as an opportunity to improve customer service training and ensure every customer is treated with equal respect and attention.

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Absolutely awful. Do not trust House of Brides in Lombard…read more If I could give zero stars, I would. This was hands-down one of the worst customer service experiences I've ever had. I strongly urge you to avoid House of Brides in Lombard, no matter how many positive reviews you may read -- let me walk you through my experience. I visited the store in December 2024 and was initially pleased. Lucy helped me find my dress and was kind and communicative. She gave me the store's number to stay in touch and assured me the dress would be ready by mid-May 2025. But when mid-May came and went with no update, I had to reach out myself. I was told the dress was "still in production and would be shipped in the next two weeks." Two weeks passed. Still nothing. I called during business hours -- straight to voicemail. I left a message. No response. Now we were in early June, and I was still completely in the dark. With my wedding in early August, I was understandably growing anxious. I followed up with Lucy again mid-June. She repeated the exact same message -- word for word -- from a month earlier: that the dress was still in production and would be shipped in two weeks. At that point, I knew I was being misled. By the end of June, still no update. I went to the store in person. Maria first told me they had no idea where the dress was and that it was "out of their hands." But when I pressed, she checked the system and told us the dress was in Texas -- so clearly they did have some idea, they just didn't want to take responsibility. Throughout this entire process, not once did Lucy, Maria, or Ava (the store manager) apologize for the delays, misinformation, or complete lack of accountability. The dress finally arrived in mid-July -- two full months late. When I showed up for my first alteration appointment (which we had confirmed by phone), the dress wasn't prepped or steamed. They had the date written down wrong and were unprepared. To make matters worse, I was sold the wrong straps for my dress -- straps I had already paid for. This meant the seamstress had to spend extra time reshaping them just to make them work. Instead of the expected three alterations, we had to go in five times in one month because of repeated errors and delays -- none of which were ever acknowledged with a genuine apology. The only bright spot was Toni, the seamstress. She was kind, skilled, and professional -- a total lifesaver. If you do end up here, I sincerely hope you work with her. Thanks to Toni, the dress will be done in time. But I've been a nervous wreck for nearly three months, and this experience stole so much of the joy and excitement that should have come with my wedding dress. Bottom line: I would never, ever recommend House of Brides in Lombard.

I have been struggling to find my dream dress with just 5 months away from my wedding, and I'm just…read moreso blessed to find Alesia C's boutique. She offers custom made wedding dresses and provides very professional advice from a fashion designer's point of view. She is willing to listen to your preferences and will work with your budget. You can customize your own colors, fabrics, and lace types, and she will take notes and make sketches accordingly. The dress price also includes free alterations and can be made 2-3 months. This is everything I need. Alesia just takes away all the hassels with dress hunting and alterations! Will update with more photos when I receive my dress, but I'm very excited now!!!

Alesia is a woman who can help you finding the perfect wedding dress! Due to the specific body…read moreshape I have, I could not find a wedding dress without major alterations. Alesia makes wedding dresses, so if you need a wedding dress with certain measures, she is the right place for you. She made me look my best for "my" day. By the way, she is very kind and dear. She can make your experience of a searching wedding dress pleasant!

Jos. A. Bank built my successful career! Some of my clients were the wealthiest men in the world…read more They always took notice of my well-developed and individualized "Jos. Look!" Strangers would stop me on LaSalle Street in Chicago and ask me "where did I get that suit!" Jos. Is one of the best business decisions I have ever made! ~LCIII

Love these guys and this store. Teenage son has gotten into dressing up and this has been the best…read moreplace to get him going. Multiple suits, trench coats, slacks, dress shirts, ties, bow ties, collar stays, tux rental you name it they have it! Super friendly fun guys that always take such good care of us and everyone else! Big fan and always great deals here.

Not a good place for wedding rentals. Pricing is at $340 per. Service was a bit slow for…read moremeasurements. The problem was when picking up, items for various men were missing. Which required a return visit. So unless you live in the neighborhood , not worth it. They should check that everything is there, before you are told it's ready for pickup. Disappointed.

Great men's clothing store for suits and casual attire... I purchased a black suit for an upcoming…read moreformal wedding.

THANK YOU, Sandy, for all the care and attention you took in making sure my gown was absolutely…read moreperfect for my son's wedding! There were so many gorgeous options, but you and your staff led me to the right one. I loved my dress and received so many compliments. I also want to thank Kim and Inga. As you know, I tried on many gowns, and all of you were so patient and honest with what you thought would look best. I can't thank you enough. The dress was a hit and I felt beautiful in it! PS: The detachable shawl collar was a bonus! I kept it on for the ceremony and removed it for the reception. Loved it!

Avenue Fashions is my absolute favorite clothing store! Sandy, the owner is amazing!-she has an…read moreincredible eye for style and always finds outfits that fit perfectly and look fantastic. Avenues is the only place I shop for my entire wardrobe. Whether it's for work, casual outings, or a special event, I'm always the best dressed! Thank you Sandy for everything you do for me. I can't recommend Avenue Fashions enough!

Great service on a busy weekend day, and prompt email response even afterhours…read more I was pleasantly surprised when I came here for a holiday event. I had struck out at just about every high-end department store you can think of, and couldn't even find a decent to try on anywhere I had gone. Gipper Prom has a large selection, with most inventory displayed on mannequins instead of just on hangers. There's no lugging around 10lb dresses, you just write the style number and color up on a slip they give you when you first walk in, and when you're done, they bring it to your dressing room. And it IS a room, with a locking door, so no worrying about that big dress leaving you exposed as you turn around. They had several associates at the dressing room, ready to help zip, clasp or adjust when needed, and they make sure the walkway is clear for you to move about. Since most people do not go dress shopping alone, they thoughtfully have ample seating and complimentary water for the poor soul you may have dragged along with you. Seating is arranged several feet behind a wall lined with mirrors, each section accompanied by a platform and appropriate lighting. The platform is likely useful for any tailoring needed, but I just used it to make my significant other nervously rate me in each of the 10 or so dresses I tried on. The staff didn't pressure you to buy, nor did anyone look at my long list of dresses like I was wasting their time or making their life terrible for no reason. The people working were friendly, and the other customers and their guests were also all cheery. Dress shopping can be a nightmare - hot, cramped, nothing fitting the way you hope, sizing not available, etc. But not the case here - and the other women shopping seemed to feel the same as me. Customers were openly complimenting each other, and the entire atmosphere was very warm. I can't rate their ability to modify or make minor fixes to beading, etc. The dress I purchased was perfect without anything needed. Overall, I was more than impressed. If you're an adult, well - clearly we aren't going to the prom, but this is a great store for many other events including pageants, galas, black tie or formal parties, or any time you can get away with being a little "extra," or are in need of a good selection of floor-length, high-quality formalwear. I will definitely be coming back!

Given the amount of $ I paid for my daughter's dress, I expected a perfect dress that was properly…read moreinspected by the staff when they bagged it up. They even told me they were taking it in the back and checking the beading and we waited a few minutes to get it. I get home and she tries it in and I go to zip it up to see beads falling off and already missing from near the zipper. Take your business elsewhere or check the dress carefully yourself before leaving. They were very dishonest with me!

Lorenzo's is the perfect local family business that delivers an exquisite product! We searched…read morearound and tried many of the popular brand name stores for suits for our wedding and nothing hit the mark. My husband is a unique size and he deserved to feel as good as I did on our wedding day! Lorenzo's was fabulous. They are all knowledgeable, kind, and everything came together so well. I would recommend them over and over to anyone looking for tailoring and formalwear!

Lorenzo's Tailoring & Formalwear was amazing! Thank you for being so professional and personal at…read morethe same time. Fast, friendly and efficient.

PLEASE READ BEFORE CONSIDERING THIS BUSINESS FOR YOUR WEDDING DAY!…read more They gave two groomsmen the wrong colored tie and ruined our wedding photos that we spent thousands of dollars on. The standard of work between the Aurora and Orland stores is pathetic. The groomsmen who got their suits just knew a tie was present, they had no idea it was the wrong colored tie. We didn't figure out they were wrong until the groomsmen were getting ready and my husband asked one of the guys if he brought his own tie... They clearly didn't care enough to check the suits thoroughly which they are literally paid to do.... Prior to the wrong colored ties we were already upset we had to make a second trip the day before our wedding to pick up our suit orders that needed to be fixed due to pants with holes in the pocket, stains on multiple white shirts (including the grooms) and one order sent without the vest... So multiple people in the party had make extra trips to the stores the two days before our wedding because nothing was right the first time. All they offered in return for their HUGE mistake was half the money back for the two suits they mismatched the ties.... And the lady saying "she wanted to cry for me". At this point we should have all our money back for the lack of attention and effort put into their business when this is such an important day for their paying customers. Moral of the story this business did not make our wedding day any less stressful than it already was and if anything gave us more problems and stress. Also, looking at this picture literally breaks my heart considering all of the time, effort and money that was put in this day ruined by their carelessness. Update: now they are using our photo I provided in this review as their main picture. Such a disrespect to a customer they completely let down. This is the type of business they are running. But see for yourself how they couldn't even get our order correct for our special day!

The lady in the front was so unwelcoming with no intention of doing business. Atraight away…read morereccomended other stores like suit shpply, mens warehouse and even their lincoln park store without even hearing the need and requirement. Spent 2 minutes, horrible expirience.