I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Excellent service and high-quality flooring options. The installation was smooth and professional…read more Prices are fair, though scheduling took a bit of coordination.

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

This shop is a Wow, Wow, Wow! If you are seeking anything in the range of between nice,…read morecomfortable and good looking to absolutely gorgeous, make tracks for Tribal Weave Studio. Its a treasure trove of inspiring pieces. Delightfully fabulous carpets and rugs. Excellent selection of both new and antique pieces at affordable prices. Located at the south end of Broadway in Burlingame this is a Stop in Your Tracks place to be. Owners are warm and welcoming, and listen to what you have in mind. Parnian helped us, and she was the best. If you are thinking about going elsewhere to check out rugs, don't bother. With a huge selection of sizes, patterns, and color choices its one stop shopping. My personal rating 10 stars out of 5. Happiness :-)

If you are looking for one or many beautiful quality rugs this store is one that cannot be missed…read more The ability to support a local family business, get great customer service from people who eat, breath and pray rugs for well over 20 years, and a great selection of quality one of a kind hand made rugs. I would recommend this store to anyone who is looking for a less than average rug and values the art form that is rug making. Check this place out people!

I recently replaced the carpet in my unit and Sherif at The Floor Store in San Carlos was extremely…read morehelpful throughout the process. He took the time to walk me through the carpet options and helped me find something that worked well for the space. He also helped coordinate the installation during Christmas week, which I know can be a difficult time to schedule work. Everything was arranged smoothly and the installation went exactly as planned. Great customer service and a very smooth experience overall. I'd happily recommend working with Sherif.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

We had such an amazing experience at Medallion Rug Gallery! We went in looking for a living room…read morerug, and Sami looked after us. He was incredibly knowledgeable, patient, and showed us a fantastic selection. To make things even better, Sami and his team brought a few of our favorite options right to our house so we could try them out in the space. That extra step helped us pick the absolute perfect rug for our living room. Thank you

Everything from when we walked in the gallery door to when Sami and his team left our house was an…read moreenjoyable learning and purchase endeavor. We love our rug! Thanks Sami!

I ordered two identical dressers - chests online. They offered a discount and everything went…read moresmoothly and also to picking up the dressers at the San Mateo location. The pick went smoothly and I received good help getting them loaded. But these were knock down pieces and they needed to be assembled. I had a lot of problems, and did not succeed, in getting them aligned properly and looking correctly. Yes, they work, but the assembly came up a little short.

I visited Scandinavian Designs on Black Friday to look for furniture for my new home. The sales…read moreassociate who helped me when I first moved in back in 2014 had retired, but I was fortunate to meet MaryAnn this time around. She was incredibly helpful in guiding me through pieces that fit my style and needs. She understood that I wanted great-looking furniture while also being mindful of my budget. She walked me through the available promotions, including how I could receive 50% credit toward future purchases in 2026 when buying a mattress--something I wouldn't have known about otherwise. Her communication was thorough, and she went above and beyond by helping me secure a refund from another mattress brand I decided not to go with. When my furniture arrived, she even called to make sure the delivery was flawless and that everything met my expectations. This level of attentiveness and proactive communication was far beyond what I expected. Because of MaryAnn's outstanding service, I'll definitely remain loyal to Scandinavian Designs. Highly recommend!

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

I put off replacing my kitchen and laundry room floors for many years. Recently I picked out a…read moreluxury vinyl plank flooring with the help of Tom Straus. The next week 2 installers came and now I am enjoying a beautiful new floor. I had some questions and was able to call and get answers immediately. Straus Carpets have excellent customer service and have highly skilled, caring, professional installers. They were very respectful of me and my property and wanted to make sure I was happy with the whole process. Straus Carpets made this project flow easily. I couldn't be happier with my new flooring and highly recommend Straus Carpets!

I love Living Space. I would like to thank Vincent and Nico for their helpful service with my love…read moreseat. The price was friendly and worth it, and I appreciated the many selections.

I wish we would have checked the reviews before buying from here…read more I went with my sister in law to buy all new furniture for her new apartment. She bought several pieces, thousands worth, including a $750 matress. What the salesperson FAILED to tell us was that the floor model was SIGNIFICANTLY softer that the new one she would recieve because hundreds, if not thousands of people have broken it down. The matress was delivered and immediately we realized that it was hard, like rock hard. Like sleeping on a cement slab. She called and got their standard auto reply of "you just need to break it in" and their "sorry, youre outta luck - too bad for you" attitude. The time it would take to break this matress in to even half of what the floor model felt like would take years. Its completely unrealistic, shes just 1 person! Whats worse is she isnt able to get comfortable and is having lingering effects from loss of sleep and physical pain. She had to buy an expensive mattess topper which slightly helps but still.... NOT THE POINT and not 100% remedied. We tried emailing Living Spaces customer help, customer service and even a corporate email we found and they all bounced back. Its clear they have no intention of helping us. Fortunately there are consumer laws but its a shame we have to even go in that direction. It would have been nice and more importantly it would have been fair for them to not only advise of the difference in feel but remedy the situation by allowing for a courtesy exchange. Jeez, even the ability to correspond would be nice instead of having to resort to alternative recourses. Literally any other mattress chain allowes for at least a 30 day exchange. Living Spaces, you have earned your 2 star reviews.

Part 2- After cleaning my Hardwood Floors, putting down the rug pad, I rolled out my beautifully…read moreclean wool rug, I definitely stay with a 5 review to Simonian rug cleaners. Good job everybody!! Highly recommend Simonian!

Wow these guys did a great job! I had a hand made wool and silk rug I inherited that was filthy. I…read morecouldn't live with it the way it was but now I can. The moment I called including pick up and delivery all 5 Stars. Thank you Cesar, Isaiah and your whole team!

gave me amazing prices for an absolutely beautiful rug! would definitely come again. super nice guy…read moretoo.

Pak Oriental Rugs cleaned my old Afghan rug. It's large (10x13). They washed it by hand and it…read morelooks incredible. They picked it up and the delivered it back and helped move the furniture back. Great work and excellent service. Five stars. Highly recommend.