1. Pak Oriental Rugs

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San Francisco, CA

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Pak Oriental Rugs

4.9 (115 reviews)
Open • 11:00 am - 5:00 pm
Updated 2 months ago

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BEFORE

I'm pretty furious. I trusted them with an expensive shag rug after numerous calls / texts about ensuring that they could handle the job; using organic wash and taking super care of it, not to pull it, or discolor it. They returned is about 10 days later and it went from a white shag rug to a yellow. I've called numerous times and texted to try to remedy this offline but the owner has not replied thus I'm here warning you. Photos attached of the before/after. Not to mention they first quoted me $400 and then it went up to $600 after a phone call with all the same info, which I found to be really bad business.

One area of cleaned rug - back to original colors
Vickie S.

Anjum and Ahmed and their workers George and Marco did a fabulous - nearly impossible - job of cleaning our oriental rug after our elderly dog had accidents on it. I was resigned to buying another rug, but didn't need to after they did their magic. They washed it three times and managed to gently remove the stains away, leaving the rug soft and with its original colors. Rug pickup and delivery was quick and effortless for us. We we stay with Pak in the future.

living room

I bought several rugs from Anjum, the President of PAK. He has a huge inventory of rugs, thousands of rugs, any style, color, or price point you want. My rugs are beautiful and top quality. They were hand-made in Pakistan, India, and Afganistan. I could not decide between two rugs for the living room so they brought out both and were very patient while we tried to decide which one we wanted. They also brought several possible runners as they knew we wanted one for the dining room and we selected one of those that they brought out. Anjum is very knowledgeable on carpets and his inventory. He has been in the carpet business all his life. He quickly understood what I was looking for and gave advice, including on which rugs would go well together. I also had PAK clean 3 rugs and repair one. They did an excellent job on those.

My lovely Bijar rug in my living room. It adds more grace and character.

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2 months ago

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8 months ago

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2 months ago

gave me amazing prices for an absolutely beautiful rug! would definitely come again. super nice guy too.

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9 months ago

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1 year ago

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2 years ago

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4 years ago

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4 years ago

Amazing expertise and targeted suggestions. So great. Check here before buying from a mass retailer.

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3 years ago

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3 years ago

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5 years ago

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9 years ago

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8 years ago

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5 years ago

Excessively and ridiculously expensive to appoint of being out of all competition and charging four times as much as everybody else.

Business owner information

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Anjum B.

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6 years ago

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14 years ago

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15 years ago

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14 years ago

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7 years ago

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13 years ago

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Ask the Community - Pak Oriental Rugs

Review Highlights - Pak Oriental Rugs

“Once we identified a piece that we liked, Ahmed and his father were happy to negotiate and helped us get a good price.”

Mentioned in 46 reviews

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The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

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We came back to Istanbul Rugs to check out a rug for our bedroom. We met Hakkan again. He showed us…read moreseveral rugs. We didn't have the proper measurements so he told us to measure it and he'd come by with several rugs to our house that I liked. We also wanted 2 rugs cleaned for free that we bought from them 3 years ago. A few days later, Ogi the owner came to the house to pick up our rugs. He returned days later with rugs for us to choose from. They laid the rugs on our garage floor and I was rejecting majority of them. Too masculine. I wanted to return to their shop and choose again. Ogi said you can get more confused looking at hundreds of rugs in the store plus they can look different at the store compared to your home. After more than 10 rejects, he took one rug made of silk and cotton which caught my eye. He asked me to step on it with my bare feet and it felt so soft. They brought it to our room and you can see how the colors changed because of the Iight. I was sold on this rug so after negotiations, an agreement was finally met. He offered to clean it first and deliver it in a week. Hakkan previously gave us a small rug to take home to test out for our front door. It was a bit thin so we had Ogi take it back. When he delivered our new rug weeks later, he gave us a better rug for our door which he got from his Berkeley store and it was perfect. He gave it to us for free. We also purchased a rug for my husband's office the same day. Thank you Ogi for your experience and recommendations for our new rugs. We are extremely satisfied!

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

Pak Oriental Rugs - carpet_cleaning - Updated November 2026

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