Indie Printing has been outstanding, especially Wayne. We came to him with a large order, a tight budget, and a deadline most shops turned down, and he made every part of it work. Replies came back within minutes. He answered every technical question we had about stock, folding and color, walked us through the options honestly, and was flexible every time we changed our specs. He also sent a proof before the run without us having to chase him for it, and it looked excellent. Heavy stock, clean fold, sharp print. Great quality, great pricing, and genuinely some of the best customer service I've had from any vendor. If you're on a deadline and have high standards for quality, go to indie! read more

We have been working with Indie Printing for years, and they consistently provide exceptional service and high-quality products. From posters and business cards to booklets and more, we can always count on their team to deliver great results. There has been a couple of times that we needed same day turnaround times on important products and they have always delivered with no issues. Their customer service is outstanding. They're responsive, helpful, and always willing to answer questions or accommodate our requests. We've also had the pleasure of meeting many members of the Indie Printing team when picking up orders, and they are always incredibly welcoming and kind. The Los Angeles Cleantech Incubator (LACI) highly recommends Indie Printing and are proud to support such a wonderful local business! read more

When you're grieving the loss of a loved one, you're not really in the right state of mind and often times even forget about some important details, that's exactly the mental and physical state I was in when I came to Indie Printing, and instantly felt like I was being taken care of by family. Wael and his team went above and beyond for us, with the most respect and empathy, I can't tell you how good that felt. Best of all, they helped make suggestions for designing my father's programs for his funeral service, and helped us think through every little detail because they are such professionals and have been in this business for a very long time. When I tell you the quality is top notch, and the service ... out of this world, just incredible. Be sure to check them out for ALL of your printing needs, you'll get the best value, service and quality (which is nearly impossible to get all 3 of these things nowadays) trust me when I say they will take good care of you. read more

Andrey, Wayne and the whole squad are top-notch! We recently had our annual event for our nonprofit and we needed many different items printed in different sizes. Everyone at Indie Printing we worked with was incredibly responsive and helpful, especially with a few paper sizing/dimension challenges we ran into. I couldn't have remedied it myself! This was our second year working with Indie Printing and it was once again a very pleasant and efficient experience. We would definitely recommend working with them, and plan to work with them again for our event next year. read more

I've only been using Indie printing for a short time (a couple weeks) but so far love my experience. The website is very user friendly, and the customer service is personal and helpful! Will definitely recommend to anyone who needs quality prints read more

Ridiculous service... I requested waterproof stickers over the phone to go on an iced coffee cup. Tested it out & they slipped right off. I know for a fact I said waterproof as my coworker can vouch for me. I sent them a video of the stickers sliding off and the guys I originally spoke to, Wayne or Wade said the don't even sell water proof stickers... if I could give 0 stars I would. Such a waste of time & money! Businesses should honest upfront & not just be after a quick sale. Very disappointing. read more

Indie printing was great to work with and I was happy to find a same day service for printing stickers. The stickers came out perfectly, the colors were correct and they were able to cut them to a circle as I requested. I'll definitely be ordering from them again. Highly recommend! read more

I like Indie Printing's variety of creative product designs and the availability of sustainable products.

Andy and Wayne were great. They helped me out with a job that I ended up not needing to be completed, however their customer service and help was excellent. Ill be back here for sure. 5 out of 5. read more

These guys are awesome. They turned around a very last-minute job for me at less than half the price that I was quoted at other places. It looked great and they were very responsive when I called them way too many times to troubleshoot issues with my print, even though my order was just for one mounted poster and I'm sure they had bigger jobs to deal with. Thank you, Andrey and Wayne!!! read more

Great selection, great style, great customer service. Website is very helpful. Staff responded promptly to my emails. Pickup was easy. Lots of metered parking in the area. I love being able to support a local printer. I've only used them for business cards so far, but eventually I'll be going back for letterhead and other specialty printing jobs! read more

Wayne at indie printing is the best! He is so helpful and always fast with responding to emails. Also their work is exceptional! I highly recommend them! I used them for a personal project and then my boss ended up wanting to use them too! read more

Indie Printing save my life today. I was on my way to a networking party and forgot to bring my business cards, so I called around to Staples, Office Depot, FedEx, all the other printing companies asking if they can help me out and print me up some cards right away. No one could help me and then I called Indie. They made me a hundred cards within 45 minutes and while they could have charged me anything, their price was very reasonable considering the rush job. Anytime I am in LA I'm going to use Indie! read more

Very professional. Prints came out way better than I expected. Will be coming here for all my print needs.

in a pinch, the homies at Indie Printing came through in time for holiday cards for my client and the results were professional and timely.

I've used Indie Printing that last couple of years for print jobs for an LA event and been pleased with the work. When my order(s) would be ready late on the Friday night before the Sunday event, I figured I'd just pick them up on Saturday morning (without checking to make sure they'd be open). So on Saturday I completely freaked out when I realized my print jobs were stuck inside their closed business, with less than 24 hours until my event. However, someone replied to my panicked email and the owner was able to send someone to let me in to get my order. I will never again forget that they are closed on the weekend, and I will continue to work with Indie Printing because they went above and beyond for me and saved my A**. read more

After several back and forth emails I decided to make the trip all the way downtown to speak to Wayne. Was really excited to work with the company as I had seen their samples and liked that they are environmentally friendly. Spent several hours talking to Wayne about a postcard project I wanted them to print, showed them my Mohawk Loop swatchbook and a feltmark paper I was interested in. I asked them if they can get the papers or if I can bring them in if I ordered them from my sources. He even quoted me on pricing if we were to use those papers. Wayne left it up to me to see how I would procure the papers and suggested that I could try Kelly Paper nearby. He said he can even pick it up if I want. I told them I will make some calls and see who can bring it in. Asked him if I could drop it off anytime and he said yes. So I spent several weeks trying to get the papers and when I called them back Wayne said they don't work with customer papers. I reminded him of our project and he told me he will only use test papers if THEY buy it from their suppliers. I was taken aback and tried to remind him of the conversation we had and that he said he was fine with me dropping my papers off, the ones we had talked about and I had showed him. I told him I was excited to work with them and had spent a long time trying to get the papers in so they could test run it. He told me that I had misunderstood him he only meant that he can test run papers that THEY bought themselves. But that was clearly not what our conversation was when I was there because he made no move to order my papers for me, and we had agreed I was going to drop off the papers we talked about, or arrange for him to pick it up if I order it from Kelly Paper nearby. And now weeks later, when i am trying to follow up with Indie Printing, Wayne tells me he will not print on my papers! While I understood that he has calibration issues with the past, and I have no problems with printers that are straightforward and tell me that on the outset, but telling me they will work with me and saying weeks later they won't is just giving me the runaround and is really unprofessional of them. All the time I wasted getting these papers and emailing back and forth and talking to him for hours in person when I could have spent my time looking for a more honest and straightforward printer. On top of everything, Wayne made no attempt to try to remedy the situation with a potential customer who was willing to spend a whole lot of money with them. He didn't say, okay, let's see if we can make an exception this time, why don't you bring in the papers and see if its something we can use since we had talked about it before. Or, do you have the receipt of the purchase you made? I would like to verify the paper types so we can see if our printer can handle it. Absolutely no attempt beyond, oh we can offer you OUR papers. This was truly disappointing, I really wanted to work with a local printer with eco credentials, but if this is what customer service is to them, going back on their word, not being straightforward, I shudder to think what would happen if I actually trusted my expensive projects to them. There are so many printers in LA, find one that values their customers and stick to their word. read more

Wow, Frankie, that is an amazing comment on my review. You sure changed your tune between our first meeting, when you were so enthused, and our follow up calls, when you had no interest in giving us a quote or working with us. The fact is that there is no FORMER and NEW Art Walk committee, there is simply one non-profit which you obviously did not wish to work with when my husband Richard Schave was director, but now you do. We asked you for a simple and inexpensive black and white one-sheet. YOU were the one who insisted on making the Art Walk map full color to show off what your company could do with color. The needs of the Art Walk haven't changed, and our request was pretty flexible in terms of size and number of maps printed. So the only thing that's changed is that Richard Schave and Kim Cooper are not the ones asking you for the maps. And that really says it all. P.S. Update January 3,2010: The business owner has now emailed me suggesting that my review of his company was "wrong," "slander," "poor judgment," and "poor taste." I think he really should focus more on his customer service skills and less on getting so defensive when a customer complains about his failings. And I even forgot to include in the original review the annoying fact that we spent considerable time redesigning the Art Walk map in color to specs that Frankie provided, which was entirely wasted effort. Not so cool. read more

I very rarely write reviews- I'm more of a lurker than an active yelper- except when I am moved to notify my community about how great a place is or that they should stay away. Here we are. I love to support local & small businesses like these instead of doing a print job online. I was really excited about this place, since they claim to be eco-friendly. I was even more excited about this place when I called and they gave me a great competitive quote. Most places were in the $650- $750 range for my project, and they quoted around $500. I drove all the way there, and when I got there, suddenly the price was $1,200. Sure, let's give them the benefit of the doubt and say this was just a "misunderstanding" on their part- They're still ridiculously overpriced. And the real reason I'm writing this is the co-owner was so weirdly hostile with me (the employee was actually very nice.. I think his name was Ricardo) that I just walked out in the middle of us talking. He made me feel like I was some sort of beggar because I was appalled at their rate & their quote "misunderstanding". I work for a company that allows me to advertise on twitter to a lot of followers, and I asked if that would get me any kind of discount. Him: "Oh yeah, what kind of followers?" Me: " Followers. Are you familiar with twitter? It's thousands of people" Him: "I don't know. I'd have to check with my partner to see if I could give you a discount... he won't be back til monday. Maybe 10% or 15%?" Me: "I kind of need to get moving on this, do you really need to check with your partner to give someone a discount?" Him: "I said TEN OR FIFTEEN." Me: "Well which is it?" Him: GLARE It was such awful people skills and customer service that I decided to come look on yelp to see if other people were treated the same way I was. And I got my answer. read more

I opened up a store on Etsy selling greeting cards and prints and other paper goods. Initially, I went with my local printers (I live in Seattle) but since business started expanding and items had to be shipped to different stores, I knew I had to find a more professional place for bulk orders. I am originally from LA so I thought it would be a good idea to search there. I saw some of the reviews concerning poor service and attitude, which surprised me. Maybe my experience with Indie Printing would have been horrible as well, but thankfully, Roland ended up helping me out and he made the entire experience amazing. He was prompt, SO patient (I ended up annoying myself with all my mistakes regarding the files), and very sweet. Thanks, Roland! I only ended up printing 650 greeting cards to see if I wanted to continue using their services. After the entire process, dealing with their customer services, and finally receiving the actual cards today (they shipped it out via UPS), I am so excited because it seems I finally found my go-to printers. Aside from the customer service aspect, the actual work was beautifully done. There were no mistakes whatsoever and the quality is so stellar that the cards seem expensive. In short, Indie Printing shall be seeing - or hearing from me again. Hurrah! EDIT: I finished folding and packaging the greeting cards yesterday, and I noticed that there were about a hundred extra included! Seriously?? I wish it were possible to give an extra star for the review. True awesomeness, indeed! EDIT 2: I got some more cards printed and some prints this time, too. I gave Indie Printing a rudely short notice (a week to do the job AND have it get to me in Seattle), and they did not fail to impress once again. Speedy and friendly service, and more importantly, amazing quality job. Also, they included extras! read more

I used them to print up a project for school. And their quality of work is fantastic. They are really accomodating and the best part is their willingness to print small quantities (sometimes 10 or less). However, I've tried to get quotes from them for projects for work and getting someone to actually email you back is a small miracle. I've gone to other printers simply because no one ever followed up with me with a quote after I used their online form.I think there may be an issue with their online forms in general. When I was submitting my files for my school projects it errored out and I had to send it to them via email through YouSendIt. I was on a scary-tight deadline and this set things back further. I did get an email back on a quote for stickers recently letting me know they're not able to print them on a roll, but that they could do individual sheets - did I still want to proceed with a quote? No problem, yes, please proceed with a quote. Its now been a week and I haven't heard anything. I've gone forward with another printer (Acuprint - they're fabulous) because they get back to me within 24 hours. Every time. read more

Love the quality of printing and customer service was friendly and prompt. Highly recommend for professional looking materials. read more

This is a review of Indie Printing about 5 years ago. Times do change, but I recall them being very good back in the day and hope all is the same. Indie Printing helped me survive as a small theater owner in the early to mid-00's. Affordable and forgiving! On occasion, I would beg to pick up after closing or ask for an overnight print run and they would do everything in their power to help. They didn't bend over backwards EVERY time I was a flaky theater owner, but they sure went above and beyond. Strike up a conversation on their down time (which is rare) and you'll have some inspiring conversation. Lots of vision beyond print and copy. Something to note: I would often get some defectives with my mass printing, but they always made up for it with extras. It evened out to the quantity I wanted at the quality I wanted. read more

Helpful, affordable, easy to work with, fast, socially responsible, and quality work. What more could you want? I've done several fliers with Indie and have been satisfied every time. read more

Frankie, Ricardo and Indie are terrific. Good people and fun to work with. After hearing good things about them from many LA designers, I used Indie for several print projects in November and they did a superb job. Colors looked great, prices were fair and couldn't have been happier with their work. I've pointed several other clients in their direction since and will continue to do so. Highly recommended. read more

AMAZING SERVICE! I needed business cards ASAP before a trip overseas and not only did Roland reply to request to a quote within 30 minutes (AFTER 5PM!) but he responded just as promptly when I needed to make a change to my order. My cards were ready a day early and he offered me a deep first-time customer discount. I also really liked how he actually called me to let me know my cards were ready early versus not letting me know and casually mentioning it when I came to pick it up the next day. I'm definitely going to place another order with them very soon! Bring quarters when you go to pick up your order as their located in downtown and only metered parking is available. read more

These guys really came through when all others failed. I had a last minute print job I needed before an event and I called over 15 different places if they could do a last minute order of business cards (this was at 6pm). Every printing company turned me down and said they couldn't take me but indie printing took me with open arms and turned it around in an hour. I highly recommend these guys-- they did a fantastic job with my business card prints. read more

This week, I was sent back to Indie Printing by a hired packaging designer who referred to it as "[his] printshop". I had no idea that I'd be working with Indie Printing until I was inside the building, facing another horrible deadline. Between Indie Printing's response to my last review, and the time crunch I was facing, I didn't have a choice but to run with them. I'm glad I did. This project was another rush job. A run of 12 page books, with sleeves to put them in. I got the assignment on a Monday, and they had to be ready in time to fly to Seattle with me on Sunday. I was helped by Ricardo, who provided me with excellent service, and made sure we took the right steps to get the job printed and assembled on time. He walked me through picking out the materials, and explaining what we could pull off in three days. Once the design process began, he always answered phone calls and emails, and took every step possible to make my project happen. I'll be doing a second run of books in a couple weeks, and I won't hesitate to go through Indie Printing again. read more

A ton of my design colleagues go to Indie Printing for all their print needs. For various projects, I've been given quotes from Indie that were a bit higher than I prefer, but when it came to my personal business cards, I did not hesitate to turn to them! They quoted me a great, low price for a large quantity of cards that came out so well! When I had first approached them with a sample of what I wanted, I witnessed how skilled and knowledgable all the guys are there based on their assessments. Roland was my contact and he was really good at keeping me in the loop. The other plus is that I received my business cards way sooner than expected (they estimated 3 weeks and I picked them up after 1 week)! They're open late which is pretty cool too, and I can't help but admire a print shop with a good website too ;) Indie rocks! read more

I print my personal portfolio here and the company I work for also utilizes indie printing. The staff is really great. The price point is great. The atmosphere is definitely LA serene & hip. They will help you with urgent printing. Definitely beats kinkos/fedex. duh. read more

Frankie and Indie Printing's the best ever!!!!! I had a Dog Rescue Adoption Banner done through them and they did a really amazing job!!!!!! Plus - they're an eco-conscious vendor and dog friendly!!!! I've only had good interactions with the staff...I've recommended them to other folks and will continue to do so. read more

Love it when they leave you on hold for 15min to see if they have matte paper. You would think a print shop would know if they have matte paper. read more

These guy are very professional they do a great job with my graphics, printing and they have a speedy turn around not to mention the price is very reasonable. Centrally located in downtown Los Angeles and I'm able to handle everything via Web as far as payments approving the Prince and they also deliver read more

Indie printing is the best print studio in my opinion. Students friendly. Reasonable price. Ricardo, Eddie, and everyone at Indie is just great. I have an oversized book and different finished ink for my paper, everything turn out great! Also, lots of nice stock paper to choose. read more

We used Indie Printing to print a small book for a student organization at USC. We worked with both Wayne and Andrey who were incredibly helpful as we navigated the process of editing files and images to create a really beautiful product! We would definitely recommend. read more

We do all of our insurance agency print through Indie Printing and our business cards. Shipped directly to my office with no hassle. HIGHLY HIGHLY RECOMMEND. read more

We've worked with these folks regularly for the past couple years, and been extremely happy with their work and speed. They've done thousands of post cards and dozens of one-sheet movie posters for us. We've mostly worked with Roland, who's awesome, but everyone there is friendly and helpful. (Even when we were difficult making sudden changes to artwork that they'd already started processing.) We'd tried a couple other printers in L.A. before settling on Indie Printing. This was not only because of the quality of their work and competitive prices, but also the ease of working with them. Extra points for letting me bring my dog into the shop! ____________ HOW I RATE: I award stars based on excellence WITHIN A CATEGORY -- so a taco truck and best restaurant in the country could each earn 5 stars if each is exemplary within its category (Taco Trucks, Fine Restaurants). Ratings don't denote equivalency *across* categories. Nor do I stingily hold out for some Platonic ideal. If I absolutely love a place and keep returning, it earns 4 or 5 stars. I don't care to rate places I find "meh," hence my dearth of 3-star ratings. I'm more interested in helping steer people toward or away from places based on my experiences. read more

We needed a vinyl banner printed at the last minute for a conference, and after calling several places around town, Indie Printing was the only one willing and able to come through and save us. They had our banner finished (and it was beautifully done!) in an unbelievably short period of time that same day. They really came through and went the extra mile. If I lived in town, they would definitely be my go-to for all my printing needs. read more

The customer service here is substandard.... If they were cheaper, it would be fine. But they are a little too expensive for being so utterly unhelpful. From a full service printer who overcharges for their services, I'd expect more willingness to discuss the project I'm about to spend several hundred dollars on. read more

Indie printing is GREAT! They are super helpful, always on time with print jobs, and their print quality is the best I've encountered. We are always printing large quantities and have never been let down by Indie Printing. read more