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    Index Urban

    5.0 (23 reviews)
    Closed 10:30 am - 5:00 pm

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    2 months ago

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    9 months ago

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    8 months ago

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    1 year ago

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    2 years ago

    Terrific luggage repair department! Reasonable rates and incredibly fast service. Their work even comes with a guarantee!

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    1 year ago

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    Jon C.

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Jon C.

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    3 years ago

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    Jon C.

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    2 years ago

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    3 years ago

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    Jon C.

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    3 years ago

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    Jon C.

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    3 years ago

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    Jon C.

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    3 years ago

    Fantastic travel store with a great selection of bags and accessories to make travel easy.

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    Jon C.

    Thanks Tom B.! We appreciate you!

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    Ask the Community - Index Urban

    Can you replace a long zipper on a golf bag?

    Hi Thank you for the inquiry! We probably can not replace the zipper on your golf bag. However, most… Read more

    Can you replace a zipper on a workout bag?

    Hi Rebecca Thank you for the inquiry. We would need to see the bag first. Are you able to drop it off at our Encinitas location in The Lumberyard? We would then transfer it to… Read more

    Can you repair a clasp on a tumi briefcase?

    Hi Eric, We should be able to take care of that for you. However we would have to see the bag in… Read more

    View All 7 Questions

    Review Highlights - Index Urban

    Run, don't walk, to Index Urban (previously John's 5th Avenue) for anything you need for travel.

    Mentioned in 8 reviews

    Read more highlights

    Samsonite Outlet - Darren is fantastic!

    Samsonite Outlet

    3.8(37 reviews)
    6.2 mi
    $$$

    Let me start this off by saying, we did end up returning the luggage which we purchased here…read more That being said. The sales person / manager here was amazing. He was kind, helpful and very knowledgeable. They were running a good sale, and also were happy to match prices if you happened to find it cheaper on another US site. We were not sure it would do what we wanted, weird stating it that way, but we wanted to attempt a trip utilizing carryon only for 10 days (We were not able to successfully pack our test packing- hence the return). Returning the items was simple with no problems, and we were met by nothing but friendly assistance from the same man who sold us the luggage. This interaction was absolutely solid and an example can be made that every place should work like this.

    My husband and I were entertaining the idea of trying to pack carry-on only and were in the market…read morefor the perfect carry-on sized soft luggage. Most of the suitcases in this location are hard sided, but they do have a couple soft sided options. While the selection was slim for what we were looking for, the customer service was phenomenal. We did end up taking two carry-on suitcases home to try to see if we could fit all of our items into them for an almost 2 week trip. I have to say we were not successful and did end up returning the items, but the customer service remained top-notch even through our return transaction. They do have several sales throughout the year, so I would recommend checking out when their next sale will be. Their prices were competitive and they were even willing to price match if we could find a better price somewhere else. The customer service definitely makes this store five stars, and I would consider shopping with them in the future especially if I was looking for a hard sided piece of luggage.

    Photos
    Samsonite Outlet
    Samsonite Outlet
    Samsonite Outlet - Mickey and Minnie Luggage Tags

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    Mickey and Minnie Luggage Tags

    Marshalls

    Marshalls

    3.9(101 reviews)
    3.8 mi
    $$

    Can't believe I haven't reviewed this Marshalls before. It's vast and has great deals, brightly…read morelit, and well organized! Last time I was here I bought a warm puffer jacket which I haven't gotten to use yet but was such a good deal on the clearance racks. This time I was looking for a one-piece bathing suit but they didn't have much variety. It was fun to look at all the toys and treats they have for pets. My father-in-law bought a scratching post for our cat whom we brought with us. She loves it!

    Hidden Treasures in Every Aisle!…read more Marshall's in Solana Beach is one of those stores where you never know exactly what you'll find -- and that's what makes it so fun! Every time I stop in, I walk out with something unexpected, whether it's a high-quality brand at a great price, a unique home décor item, or the perfect last-minute gift. There are hidden treasures in every aisle if you take the time to look. The store itself is clean, well-organized, and easy to navigate, which isn't always the case at other locations. I really appreciate how well they maintain their displays and how often they seem to restock with new inventory. The staff here is friendly and helpful without being overbearing, and checkout is usually fast, even when it's busy. If you're in the Solana Beach area and enjoy finding great deals on stylish, useful, or just plain fun items, this Marshall's is definitely worth a visit. It's my go-to spot when I want to shop without pressure and leave with something I love!

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    Marshalls
    Marshalls
    Marshalls

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    Anthony's Shoe & Luggage Repair

    Anthony's Shoe & Luggage Repair

    2.8(127 reviews)
    7.0 miCarmel Valley

    Five stars all the way for the great fast and efficient service that I received so I randomly…read morehappen to be in the area for an event. I had to change my shoes when I noticed that my shoes were coming undone at the sole. Thankfully I remembered that Anthony's Repair shop was in the same shopping center so I immediately went to have my shoes fixed good thing I had an extra pair they were able to literally repair them same day within 25 minutes. What a blessing because I do not live in the area so I was able to get a quote pay have my shoes repaired and picked them up the same day if that is not amazing service I don't know what is and I was very happy with the repairs ! I will be back soon I do have a luggage that needs repair and I talk to them about that and kind of got a quote but they really need to see it in person so I would definitely trust them with my shoe repair needs shoe repair shops are very rare these days so don't forget to support them

    What a waste of time and money. Drove 30 miles to drop my rolling briefcase for wheel replacement…read more $76.50 cash in advance or 3% card fee. Seemed pretty professional with barcoded receipt and claim check. Printed on it said it would be done in a week on Tuesday. Went back 8 days later, on a Wednesday to find it was still sitting unrepaired next to the desk where I'd left it. Clerk said "It's not fixed yet. We got a little behind." I said "You could have at least called." He repeated that they got a little behind. I demanded my money back. No apology, no words, just counted out the money.

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    Anthony's Shoe & Luggage Repair - Foot pad re-glued

    Foot pad re-glued

    Anthony's Shoe & Luggage Repair - Prada bag

    Prada bag

    Anthony's Shoe & Luggage Repair - Heel taps replaced

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    Heel taps replaced

    REI

    REI

    3.7(251 reviews)
    4.4 mi
    $$$

    REI is a great store for athletic and outdoorsy clothing and gear. One of the best perks is their…read morereturn policy. You can return or exchange items for up to a year if you're a co-op member (or up to 90 days if you're not), even if the items have been used. I absolutely love my hiking shoes from here (Lowa brand-pricey but worth it), and they carry so many high-quality brands like Vuori and Patagonia. Every time I shop here, the service has been friendly, knowledgeable, and genuinely helpful. Highly recommend for anyone who loves the outdoors or needs reliable gear.

    Save yourself some hassle and go to the San Diego REI for ski service…read more I dropped off my skis for a hot wax because 50% off for members. Wanted to add a safety check for skis and boots going into new season. Filled out all paperwork, passed inspection and paid for both upfront. When I came to pickup nearly a week later, and past the date I was told they would be complete, there was an issue that the heel plate was worn down just over the allowable threshold. REI will not make adjustments or anything to skis/bindings. I was told I got a voicemail, but I never received a call. Pulled up my cell phone record on the spot. Worst of it all, they did not even do the wax. So my skis just sat at this location for a week, with my money, and then I picked them up and got my money back and nothing but wasted time.

    Photos
    REI
    REI - REI new address: it's between to 24 Hr Fitness and Petco  3415 Via Montebello Carlsbad, CA  92009 United States

    REI new address: it's between to 24 Hr Fitness and Petco 3415 Via Montebello Carlsbad, CA 92009 United States

    REI

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    Index Urban - luggage - Updated May 2026

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