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Reviews With Photos
5 months ago
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Katie F.
Michael, glad I could get that TSA lock open and get you on your way!…
7 months ago
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Katie F.
Wynesha, 8 or 9 years, wow! Thank you for sticking with us all this…
15 days ago
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Katie F.
James, thank you! Whether it's online or in the shop, I'm happy to…
1 month ago
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Katie F.
Greg, "the only place" — that made my day! Thanks for being a loyal…
6 months ago
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Katie F.
Jessica, ha, I'm glad Marketplace led you to the shop! Glad you found…
1 year ago
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Katie F.
Evelyn, welcome back after 6 years! Love that your daughter found her…
9 months ago
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Katie F.
Genevieve, you've been coming in for years, so the least I can do is…
1 year ago
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Katie F.
Alan, those stuck expander zippers can be stubborn! Glad I could free…
1 year ago
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Katie F.
Lauren, thank you! From budget to high end, I love talking luggage,…
1 year ago
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Katie F.
Rocio, ha, yes, take your time and roll a few bags around the shop!…
1 year ago
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Katie F.
Joseph, thank you, really appreciate you supporting a local shop over…
11 months ago
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Katie F.
Duque, thanks so much! Glad you found a good bag at a fair price.…
2 years ago
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Katie F.
Daniel, "very cool dude" might be my favorite compliment yet! Honest…
1 year ago
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Katie F.
Abi, after a week like that, the last thing you need is a locked…
11 months ago
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Katie F.
Keri, so glad we got you back into that brand-new suitcase before…
1 year ago
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Katie F.
Trinidad, lost keys happen! Glad we could cut that lock and get you…
1 year ago
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Katie F.
Erika, thank you! Honesty is the only way I know how to run this…
1 year ago
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Katie F.
Gracian, thanks! Glad you liked the mix of new, used and backpacks.…
2 years ago
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Katie F.
Christina, thank you! Glad we could help you narrow it down and find…
4 years ago
5 years ago
1 year ago
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Katie F.
Cary, thank you! Glad you found exactly what you needed, quality and…
2 years ago
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Katie F.
Quinn, "best gem in San Diego" — I'll take it! Thanks for bringing in…
1 year ago
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Katie F.
Jay, glad I could squeeze you in and get that Away lock fixed without…
1 year ago
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Katie F.
Cindy, glad I could get you sorted fast on a business trip! Hope the…
1 year ago
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Katie F.
Gina, thanks for coming back a second time! Glad the value was there…
2 years ago
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Katie F.
Britney, thank you, and thank you for your service! Always happy to…
2 years ago
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Katie F.
Rick, glad the website photo got you through the door! Last-minute…
2 years ago
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Katie F.
Ellison, doesn't matter where the bag came from. Happy to help…
2 years ago
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Katie F.
Laura, thank you! Glad the shop felt easy to get around, even with…
2 years ago
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Katie F.
Mana, better late than never: thank you! I love that you drove down…
2 years ago
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Katie F.
Joshua, short and sweet, I love it! Thanks for the kind words about…
5 years ago
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More info about SD Luggage
10509 San Diego Mission Rd
Ste K
San Diego, CA 92108
Directions
(858) 666-8066
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https://www.sdluggage.com
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Ask the Community - SD Luggage
I need a new pull-up handle for our Antler medium size soft-sided suitcase. The existing handle was apparently bent from rough handling and is stuck in the down position. I also need a couple of cuts in the fabric patched. Can you recommend anyone?
Hi Jonathan! We don't do repairs ourselves, but start with Antler's warranty program. They can tell you if it's covered and if parts are available. Outside warranty, search "luggage repair" or "shoe and bag repair" on Google Maps and call ahead. If…
I have a Samsonite, the clamp on one of the handles broke on one side. Is that something you can fix?
Hi there, Unfortunately, we are not offering repair services at this time. But great news — since you have a Samsonite bag, there are two Samsonite stores nearby (San Ysidro…
I see you sell used luggage. Can I bring in luggage for credit if its in good condition?
Hi Mary! We don't do trade-ins or buybacks, but we do have a recycling program. Drop off any old or broken bag at the showroom and get 10% off your next in-store purchase, no minimum.…
Do you offer snap lock replacement? I have a luggage that doesn't have a zipper and one of the locks is broken.
Hi! Unfortunately we don't offer lock repair or replacement. Your best bet is the brand's warranty program or a local luggage repair shop. One thing we can do: if you ever forget the combination on a standard TSA lock, bring the bag in during store…
Do you have any Samsonite replacement wheels?
Unfortunately, we do not have any luggage replacement parts. However, your best option is to contact the Samsonite stores directly. There is one located in Carlsbad and another in San Ysidro, near the Mexican border. I’m not sure if they can sell or…
Hello! Are you offering repairs?
Hi Lyanne, Unfortunately, we don't offer any repair service at this time but please try Index Urban Store Located in Hillcrest. They have all the tools and expertise to help…
Can you repair a strap on a day pack?
Hi Alicia, Unfortunately we do not offer any repair service at this time, We can be your "plan B"…
Do you do luggage repair? Thanks!
Hi Marie, We do not repair luggage, but we do offer 10% off anything in our store if you bring us…
I bought a luggage from here a while ago and I'm locked out of it how can I get it open I have a flight to catch on the morning?
Hello, Sorry to hear you are locked out of your luggage! Every suitcase we sell that has a TSA…
Review Highlights - SD Luggage
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