(I WAS RIPPED OFF BY THESE PEOPLE. I WAS MISTREATED, RACIST, AND SEXIST BECAUSE I WAS FEMALE AND MINORTY.
Sean is very RUDE do not be fooled or deceiving by his cold grace.)
I wish i could write something nice and positive about this place but it is truly nothing positive service during my experience..if you want to read my whole story.
I was referred by my co-workers to this place. Unfortunately, it became the worse nightmare for me afterward.
My engine light came on my dashboard and to be safe I came to this place and had them checked. The guy name Sean who seemed to be very friendly and pleasant at first and said they need to do a diagnosed and see what's wrong with my car. Long story short I paid for the diagnose plus the service that they said that needed to be repaired. One hour after I left that place my light engine came back on and my car literally stop moving in the middle of high way, this happened in the middle of the night on my way home and it happened in the middle of nowhere in a bitter blizzard weather. I had no one around, ended up taking an uber and spent a night at the hotel. The next morning my car towed to a firestones and they said my car needed to bring to a transmission shop. Long story short my car ended up costing me 3.2k, two weeks of not working because I had no car and not to mention a hotel fee, uber fee, and previous repair fee.
So this how it goes, I went back to In Tune Automotive where I had my car checked at first place and tried to find out what exactly fees that I paid them to check my car that they didn't see what was coming. Sean was very rude not as pleasant like when I first met, he took a highlighter and highlight words over and over and asked me to read like I could not read or understand English. he said what they did was not related to transmission, I said I understand but if I paid them some kind of fee that wasn't cheap i expected them to at least foreseen something, basically the connector from my radiator to a transmission was leaking that signal engine's light to come on my dash. And if this place really did an diagnose they suppose to see that, instead they told me something that was totally a rip off, they said I need an oil Flush and oil Change when I still had 40% of oil . And God knows what they did to my car, they probably just stick their finger to reset the button and did an oil change for $130.00.
So SEAN was very rude, he repeatedly said that I have neglected my car, how could someone just assumed that I never take care of my car? He chuckled at me gave me this cold smug expression repeatedly said "yeah you NEGLECT, NEGLECT, NEGLECT , NEGLECT it's called NEGLECT" He looked at me like I didn't understand English. And then slide the window closed like he doesn't want to waste his time talking to me.
I walked out and almost cried, I was very disappointed that my co-workers recommended me this place but they treated me so poorly,
I WAS RIPPED OFF BY THESE PEOPLE. I WAS MISTREATED, RACIST, AND SEXIST BECAUSE I WAS FEMALE AND MINORTY.
Sean is very RUDE do not be fooled or deceiving by his cold grace. read more