My fiancé was driving back from picking up her daughter from the airport after what had been a difficult day. Unexpectedly, my trusty 2010 Honda Accord started having problems, and a quick look online told us it shouldn't be driven further. Just by luck, Reynolds was close by and we hoped that a least we might get a diagnosis and figure out what to do next. Well, in these days of difficulty, sometimes you get a miracle. We did: Jim Reynolds. My work involves representing companies who pride themselves on customer service, and Jim embodies the gold standard. He truly went out of his way to help, make my fiancé and her daughter comfortable and happy, explained exactly what was going on, and fixed it quickly at a fair price. I am telling everyone I know about my experience, and will drive here from Maine the next time my car needs work. read more