We had an emergency. They got us right in, fixed the problem and got us back on the road in no…read moretime. We've used them for other issues as well and have always been quite pleased with their work. Highly recommended.

My family has been taking our vehicles to Graham's for over twenty years. The work has always been…read moresolid, the prices a touch higher than some shops, but worth it because Tim stands behind everything he does. If an issue comes back, he makes it right. That kind of integrity is why we've stayed loyal for many years. However, there has been a lingering problem that keeps giving me pause, and it has nothing to do with the work that is performed by Tim and his mechanics. It's the woman, who shall remain nameless, who answers the phone that keeps tripping up what should be a smooth, well-oiled experience like it was years ago. Ultimately, getting a direct, straightforward answer from her has proven harder than getting my kids to do their chores, and the tone is about the same, too. There's this steady drip of condescension, as if every question is a personal affront to her. And there are the sighs, the putting on hold, more sighs, and then there is the "Take it or leave it" edict. More than once, I've called needing work done, found myself hanging up mid-conversation, and immediately dialed another shop. In fact, the last couple of times I've called, I didn't even wait for the frustration to build; the moment her voice hit the line, I simply hung up and spared myself the aggravation. There have been times I've asked for clarification or if there was any other availability after she's issued her verdict; it felt like I was stepping out of line and challenging her authority. Which is a strange experience when all I'm trying to do is support a local business and throw money their way. I mean, I get it - it's a busy shop, lots of moving parts...That is not an excuse to be void of a little appreciation, or even a modicum of basic courtesy, which shouldn't be too much to hope for. Tim, I hate that this reflects on your business at all, because you've always been, and I'm sure still are a solid, trustworthy place. Judging by how full your lot is, it's clear you're still a local favorite. All I'm asking is this: please send a little of your empathy and human skills her way. I'm sure she's a perfectly nice woman when she isn't answering the phones, but something changes the moment that line rings, and it's impacting the experience, at least in my opinion, in a way that doesn't match the quality of your work. Thank you for all you do for this community.

I brought my mini Cooper convertible in to be looked at because the convertible top was not working…read morefor ages. I could not find anybody that would even look at it. EXETER motor Works looked at the convertible top and found out It was an extremely easy fix no parts necessary. They called same-day and told me the great news. Kudos for being honest and actually taking my car and taking a chance on it. I highly highly recommend them.

Excellent service. Very friendly, helpful and knowledgeable. Happy to have found a local car repair…read moreshop that we trust.

My current mechanic told me my back spark plugs were never changed. Steve at Cocheco Auto charged…read moreme to replace them however he NEVER did the job. Shame on you, Steve for being dishonest!

Owner so capable and friendly. Highly recommend. I will return if the business does not move too…read morefar away.

I took the car to the Subaru dealer for inspection previously and was told the loud noise we have…read morehad since we got the car was just part of driving a Subaru - they're loud. Not so. We brought the car into Gorman's for a brake and rotor repair (far cheaper than Subaru), and mentioned the noise offhand. Aaron took it for a quick drive and knew right away that at least one of the wheel bearings was causing the noise and needed repair. He suggested we get it done since the brakes were being done anyway and it would save us money. Our car has never been this quiet! I am blown away. Brakes are working great, too. We were going to walk back to get the car, but instead Aaron picked us up downtown! He also told us about some really beautiful places to go walking in nature that we hadn't heard of as we are new to the area. Honest prices, sharp mechanics, nice people. We'll be back!

I was told this was a good garage - honest. That is important as I have little mechanical ability…read moreand rely on having an honest garage. I like keeping my cars in shape and wanted to find a local garage that I could go to for regular maintenance and the odd repair. I get frequent oil changes and listen to my mechanics advise on keeping up with filters, checking hoses, tires etc...for wear and replace asap to be safe. I am a good customer to have - and only ask for an honest garage. I called for brakes and gave the information they asked I was told they would look it up and call me back. No one called, I waited I waited. I then called and left a voice message asking if they had the quote. No one called back. Well their behavior speaks volumes to me about reliability.

I had to have a bumper scrape fixed. They gave me an estimate right away. A part had to be…read moreordered, and as soon as it came in they scheduled my work for the next day. My whole experience was very professional, and price was in line with what I expected. I strongly recommend them.

This is a great auto body shop. They are A+ rated with the BBB - Better Business Bureau. I took my…read morecar to them for work after the ice storms last winter and they not only did a great job, the manager Bill is a very nice man. The work was meticulous and not that expensive either. I highly recommend these guys.

He figured out what was wrong and saved my car from the junkyard. Others had misdiagnosed it as a…read moretransmission problem it so it was a good day. Friendly and reasonable.

I was required to give at least 1 star, but NO STARS for this place. A friend recommended this…read moreplace. I'll take these with a grain of salt from now on, believe me! I have to say, they were very responsive at ffirst, as they picked up my car promptly and even started looking at it right away. That's wher the story turns sour. The guy that I dealt with proceeded to give me a long lecture on not taking care of my car properly. During this tirade, I couldn't get a word in edgewise. After a list of repairs of around $2k, I told him I'd l sleep on it. That was just to get off the phone with him! Oh, in addition, he charged me $95 for about a 2 mile tow....

Brought my Jeep in for what I thought was a lower intake gasket leak, they changed my coolant,…read moreradiator hoses, charged me for two thermostats $194.00, they never did the lower intake gasket that they charged me $532.00 for. It ended up being a head gasket that was causing my issue. I ended up doing the head gasket myself. When I pulled the lower intake, I found the gasket was never done. Even after I showed them pictures they still said it was changed. I have been running an industrial maintenance shop for 30 years. I know what is new and what is not. I think I am going check my thermostat and see if that was even done.

Great, professional, and fast service! Easy to use website made appointment smooth with caring…read morecustomer service to bolt on additional needs. Highly recommend and will return again!

Having been a customer of Anthony's for 10+ years, I wouldn't take my VW anywhere else! He is…read moreextremely knowledgeable in his work and repairs are always done efficiently, without pushing any unnecessary services. So glad to be able to count on Status Auto Werks!

I just called this business asking about a body repair, as it was listed under "body repair."…read moreFirst, the person who answered the phone greeted me with, and I paraphrase, "we're too busy to answer the phone." I asked if they could replace the dented part of my car. He said, and I quote: "Well, good luck with that, sweetheart." I am not his "sweetheart." I asked why, and he said "we ain't a body shop." I told him that Yelp had it listed as a body shop, and he said, and I quote: "Well, maybe Yelp can go f***ing pound sand." Needless to say, I hung up.

Rajaie is very fair and kind and stands behind his work. He also spends time on the phone to find…read morethe least expensive parts for your vehicle.

we went to Main Street Undercar for a funny noise under our Mercedes SKL230 and it was a belt…read more... which they replaced in no time at all and they completely cleaned my whole car AND found a huge mouse house and a dead mice on my side of the car which no one else could smell but me... I can't THANK these gentlemen enough. she is shiny and running smoothly and SMELLS sooooo good now. Thank you Thankyou .... we will be back and I highly recommend them for all your Mercedes needs...

Fast, friendly, efficient service. The manager was observant, correctly identified the problem,…read moresolved the immediate problem, then led me in the right direction for next steps. I would trust him enough to go back without question.

We've been to Grease Monkey twice for inspection stickers now, the most recent time being the last…read moretime for sure. During our first visit in November, I brought my wife's car in for an inspection. The technician told me we needed new wiper blades or the car would fail the inspection. Surprised, I asked, "Really?" to which he replied, "That's what I said." I didn't catch his name, as they don't wear uniforms, but he was young, scruffy-looking, and lacked any personality--that's the best I can do to describe him. My options were to accept a rejection sticker, buy wiper blades from an auto parts store, replace them myself, and return for a re-inspection, or give in to their upselling extortion and let them replace the blades. Wanting to get on with my day, I opted for the latter. The final bill for the inspection and wiper blades? $115. The second visit was in December when I brought my truck in for an inspection. The process took just 11 minutes. During that time, I witnessed a heated dispute between the same younger technician from the previous visit and an older fellow who looked like he'd just rolled out of bed and hadn't had his coffee or cigarette yet. He wasn't exactly the ideal customer-facing representative. Another customer and I watched and listened as the two argued, slamming tools and doors while hollering at each other. It was an impressive display of unprofessionalism. Watching this, I realized why I'd been upsold during my previous visit--they likely don't get many returning customers. When the inspection was done, I noticed one thing: unless the inspection process had changed, they didn't check my horn, which is a loud airhorn that you would definitely hear and I was waiting to hear. So visually, it seemed to pass. The older technician then came in and, in one breath, told me my brakes had "barely passed" inspection and offered to replace them - I did humor him by asking for the price, he said $1,200, thanked him, paid the woman at the counter, and left. The kicker? My brakes had less than 3,000 miles on them as I had front/back brakes replaced in October by the garage just up the street. So not sure (I am sure) what shenanigans were in play with that one. Maybe whatever part of the inspection that isn't done by the diagnostic machine is done visually and he just has bad eyesight.