First walking in a staff memory stood & held the door open for me ,thank you! Ruben the friendly ,energetic, & knowledgeable staff member taking my order taught me a totally new way to order my burger . I didn't want the animal style sauce but do like . I was going to order a hamburger with extra grilled onions. lettuce ,tomato ketchup & mustard . He said animal style is also grilled with mustard in it this I did not know . Ruben suggested just ordering a hamburger animal style with no sause , much easier to order. Ruben even brought out the burger to my stool , thank you . In-N-out is asking if you want to round off your change to support the unhoused ,see attached photos about this mission from the tray paper liner . I haven't been eating much red meat , but was ctaa burger so i stopped this early afternoon . The service with Ruben & staff was most helpful , courteous , & friendly making it an enjoyable lunch experience . read more

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Love this location for a quick meal. I absolutely love the fries. For years I would get a regular burger until I discovered that a double burger is a much better meat to bun ratio. Last night I got a double single burger and omg it's even better. The only complaint I have about this location is I wish they cleaned their indoor and outdoor tables better. Clean the seats too please because some people are pigs. On the bright side you are always greeted by a smiling face and great service read more

In-N-Out Burger - Double single with onions - Burgers Near Me - Tucson, Arizona

If there's one fast-food burger I swear by, it's the Double-Double from In-N-Out. No gimmicks, no unnecessary frills--just pure, unadulterated burger perfection. The patties are fresh, flavorful, and cooked just right, with that perfect sear. The cheese melts beautifully, and the crisp lettuce, ripe tomato, and spread tie everything together in a way no other chain can replicate. The best part? It's always made to order, never sitting under a heat lamp. And don't even get me started on the Animal Style option--grilled onions and extra sauce take an already perfect burger to another level. Paired with fresh-cut fries and a thick, creamy shake, and you've got a meal that beats any fast-food competitor, hands down. Fast service, friendly staff, and a menu that proves simplicity is key. If you haven't had a Double-Double, you're missing out. If you have, you know exactly why it's the only fast-food burger I eat. read more

In-N-Out Burger - The best - Burgers Near Me - Tucson, Arizona

The Broadway Kolb location in Tucson has gone downhill a lot in the last few months. My last meal for two people was $27. Fries were soggy and limp, my Dutchman burger was just a slice of grilled onion with cheese and a small burger patty. Nothing else!! Twice I asked them to make sure they got the order right. My takeout order was not up to par. For that price there are plenty of other options that are much better quality these days. read more

Ok! Theres little to unpack here but first off... the food tasted fine but it was more the rude employees that ruined the experience. I went in to get something simple and fast. I noticed the employee was looking upset! So being nice I asked her how her day was going and she proceeded to ignore me and get both mine and my father's burger order wrong! And I thought it was a one time thing but we came back yesterday to get something and another rude employee was there! Taking orders read more

Friday night , just right for burgers , fries n shakes. This is so consistent , I always know how good it's going to be. Yum... read more

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Busy like every In-N-Out. Yet, still delicious. Reasonably priced. Ordered simply and had a great experience. Keep in mind this will not be a fast experience because it is incredibly busy. read more

In-N-Out Burger - Special placemat for eating in the car! - Burgers Near Me - Tucson, Arizona

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It has been about five years since my last review so an update is in order. It is hard to believe that my wife chose here rather than Vivace for our anniversary dinner but she does enjoy her burgers. We have been here dozens of times since my previous review and they deserve to get back a fourth star. The simple menu makes the choice easy. Hard to beat the No. 1 combo with added onions and chili. With the lettuce, tomato, cheese and the double patty (skinny but what the hell) the burger is a mouthful. Fries were good as usual and soda refills at hand... what more could you ask for. I forgot to take any pictures, but you all know what to expect. Friendly staff and a clean ambiance. read more

Best value in Tucson. Employees are well trained and courteous. The drive thru is quick and efficient. Our favorite fast food restaurant.

4 stars for being hot and fresh, but not much else special about In N Out. The drive thru lines are always ridiculously long, and although they try to move quickly, there's no getting around a bit of a wait when there are 12 orders ahead of you in line. In car dining features a disposable cardboard box. Meat was clean, but was soft. Fries were still shiny from fresh frying, but almost no salt. read more

In-N-Out Burger - Burgers Near Me - Tucson, Arizona

So nice that it is so customizable. People think that you can't eat healthy at in and out. You just have to know what to order. It is so affordable and fills me up. Also the employees are fast and nice and seem happy to help you. I get a protien style burger mustard fried with pickles, no spread, and fries well done. its the best order. I'm not a mayo fan so I don't like the spread. read more

In-N-Out Burger - Burgers Near Me - Tucson, Arizona

I used to be a regular at this In-N-Out, but after how I was treated, I'm never coming back. There's a security guard at this location who could nstantly singles me out. Multiple times now, he's come up to me just to question me about using a water cup -- as if I'm doing something wrong. I buy my drinks somewhere else, and I pour it into the water cup In-N-Out provides. I do this because their prices don't fit my budget -- simple as that. I'm not stealing anything. I'm just using a cup they give out for free. Still, this guard keeps targeting me like I'm a problem. And during the most recent incident, other customers started recording me -- and I'm a minor. It was humiliating, inappropriate, and completely unnecessary. I went inside to speak with an employee (wearing an apron that said she's been there since 2009), and she acted like it was all a joke. Gave me a fake smile and said, "Okay, I'm sooo sorry," in a dry, sarcastic tone. When I responded with "Yeah," she said the same thing again, still smiling like it was funny, then ended the conversation with, "Have a good night, bye." Not only did I feel disrespected and embarrassed, I also felt like I wasn't taken seriously -- even as a minor being recorded in public and targeted by security. If this is how In-N-Out treats people, especially regular customers, I'm out for good. read more

Another Keto pit stop! I get the double double carnivore less the sauce and tomato, add grilled sliced onion on top and bottom, wrapped in lettuce. No blood sugar spike! I'm slow on the off-menu lingo so still struggling with ordering, but the crew is patient and helpful. This place is always clean, including the restrooms. Also open late for those late nights at work and need something fast food healthy in the way home. read more

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Sure, the food may be good but the wait times in the drive-through are absolutely ridiculous. I can even see through the windows that the workers are just moving at such as slow pace, there's like no urgency or rushing. They're just taking their sweet time. Someone needs to retrain these workers on customer service and making sure that the drive-through is getting priority. read more

Burgers are fresh and satisfying. I've never waited so long for a simple burger. It was 11am and not all that busy. Surprising wait time when the menu is three types of burgers. That's it! One would think with such a simple menu they could stay ahead of wait times. Not sure what's happening there. 15 minute wait for a cheeseburger. I probably wont go back for that reason. read more

Never had a bad burger here. Service is always 1st class. I have found I do need to ask for no salt on the fries, and then add my own as they are too salty. read more

Highest quality burgers, excellent accomodating service (no charge for deleting cheese), fast service, highest quality service by staff, regular cleaning, etc. One of the only places where you can burn your mouth on the hot burgers. Fries are average but better if you ask for well done. Shakes are average; wish they could make them from scratch like the old soda fountains and diners; even better if they could add powdered malt. Have never seen a location that was not busy. read more

In-N-Out at Kolb and Broadway. Tasty burger, tasty cheese burger, fries and a shake. Of note, what stood out at this specific location? Customer service was excellent and the fries were heavenly. Crispy. Not normally a fan of thier fries (when compared to shake shack, Arby's curly fries, etc.) These fries were golden and wonderful. Why 4 and not 5 stars....room to grow. read more

In-N-Out Burger - A burger meets a cheeseburger. - Burgers Near Me - Tucson, Arizona

Love their protein style burgers and fresh fries. Always get the free peppers they offer to get a little kick. There's a bit of a wait sometimes but worth it in my book and the price is great. read more

I always hear about In-N-Out Burger being so good from people out in California so I was happy when I saw one here in Tucson, Arizona. I knew that I must give it a try so I did and it has lived up to it's reputation. The burger and fries were delicious. Actually I think there fries can give McDonalds a run for the money. Now that I've had a taste im going to be upset when I return home as we don't have an In-N-Out Burger. read more

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This location is stupid they actually don't ever give me what I order I hate them I order spread and peppers in the side they never give me either of those things even though they're on the receipt read more

Love the burgers and strawberry milkshakes! Ordered my first animalized style French fries but they were served cold. read more

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Went in for lunch. Was immediately greeted by Angelo and Kristi. Kristi took our order with ease. Angelo made many rounds in the dining room throughout our stay always smiling and being attentive. Food came out and was really good. Ice tea tasted fresh. Restrooms were clean. So overall a very good meal. Will we go back. Yes of course we will! Thought I took a picture of a half eaten cheeseburger but I guess I didn't sorry. read more

Good burgers and okay fries. The restaurant was bustling with people for sure. Really enjoyed their burgers, but we're still Whataburger fans overall. Especially since the fries here were pretty bland. Still happy we gave it a try. read more

In-N-Out Burger - Burgers and fries - Burgers Near Me - Tucson, Arizona

Good food burgers and fries shakes . Excellent service , tasty burger !! Gotta go again read more

In-N-Out Burger - Sign - Burgers Near Me - Tucson, Arizona

In-n-out is great. Not this one. I'm not sure if they are short on spread but I asked for 5 packets of sauce for me and my family and they said they could only give me 2. Weird. read more

On the cross country drive from California to Louisiana in fall 2021, the last chance to try In-N-Out Burger appears to be in Tucson. I had to pass up on two In-and-Outs that had pick-up lines out to the street, in the same (and inexplicable) manner of a certain chicken sandwich place I'll refer to only as "Not Popeye's". Does this place live up to the hype it and popularity enjoyed in Southern California. Yes. In-and-Out sells and excellent burger. The fries are fresh cut right there in front of you behind the counter with a fascinating, medieval-looking tool. The fries themselves take a little getting used to in that they are much less greasy and a little denser than fries from most other fast food places. The burger is well cooked and has very fresh ingredients. The bun the least remarkable element in that it's just a plain white disc with no character other than to hold the burger together. Notwithstanding the bun, the ensemble of meat and toppings that works very well. The shakes are made with real ice cream. They don't taste appreciably different from other fast food shakes, but shakes are a high-art of American fast food and I-n-O's are no exception. The kitchen staff is busy busy busy, with a lot of moving parts and people. It took me about 10 minutes to get my in-store order, but given the line of cars outside wrapping around a quarter-mile or so of parking lot, I can understand prioritizing the car line. (This appreciation is especially true as COVID takes another turn for the worse and drive-thru becomes default for more people). They did appear to be moving the cars through pretty quickly, which is an accomplishment for food that's being prepared and assembled fresh to order. Ordering is a simple. It's not a complicated menu but keep in mind there are some extra "secret" things you can ask for if you check the website. Four and a half-stars, but I can't really give that so the near perfection of the burger. When I caught myself in a reflection I was reminded of Samuel L. Jackson in Pulp Fiction devouring a burger that looked pretty close to this one. "That's a good burger." read more

This is a chain establishment and I don't know that a complete review is useful. I went there yesterday to grab a quick burger before making a donation at the blood bank. It was quite busy, as it was lunchtime, but the folks behind the register were efficient and friendly. I ordered a single cheeseburger with no onions and extra pickles to go. Burger was hot and pickles were cool and crisp. Bun had a crunchiness to it that I hadn't experienced before- not sure whether stale or toasted but pleasant either way. The reason I am only giving them 2 stars is because fewer than 50% of the employees were masked. We are in pandemic times people! Now I know that there is actually no good data about transmission through food, so that didn't bother me, but I would have hoped that a business with such a high level of customer contact would be more careful. It was disappointing. read more

Good burger. I hardly ever eat meat; but their burgers are good; fries not so much. Clean cut and efficient staff. read more

Boy did I miss In n Out! For two years we waited for Colorado to.get theirs and sadly we moved . The great part is we're back in AZ and jumped at the opportunity to feast here again. The first thing I noticed walking in the door is the smell.of onions . The second thing is the employee cutting the potatoes for fresh french fries. I missed my grill cheese, animal style with onions and my guy missed his double double. We shared fries. My mouth is happy and my tummy is in heaven. Talk the trash about the other 5 guys, they have nothing on In n Out. read more

In-N-Out Burger - Inside - Burgers Near Me - Tucson, Arizona

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In-N-Out is great, as usual. I came here to get a cheeseburger with grilled whole onion and chili peppers as well as an order of fries, and it was fresh and delicious, as expected. I went inside to order as the drive-through line was a bit long, and there were covid safety measures inside such as the panels separating the cashier / food handlers and the customers. They also would fill up cups with drinks instead of having people do it themselves, which was good. I sat outdoors to enjoy my meal, and it was awesome! read more

In-N-Out Burger - Burgers Near Me - Tucson, Arizona

I wish I could say this place was getting better but it's actually getting worse and slower and seems unmanaged...... sitting here only second in line in the Drive-Thru the person ahead of me has not gotten their food and we've been both here more than 5 minutes and nothing really seems to be happening.... they open at 10:30 and I got here at 10:44 it is now 10:51 and still no movement..... I thought if I came early I would beat the rush but apparently they weren't ready to do business.... update I finally got my food at 10:55 and the french fries weren't very hot read more

In-N-Out Burger - Burgers Near Me - Tucson, Arizona

The restaurant and the bathrooms were clean and the cashier was pleasant. The food used to be plentiful and good. The last time I went there, the prices, like every place else, had gone up and the amount of food given was less than it used to be and not as tasty. Will not be going again. read more

Who doesn't like In-N-Out Burger? I like the fresh fries and the ice tea. Those are my favorite. My husband and kids like those things and everything else they have to offer. We stop here every time we pass through on our way to visit our daughter or go to California. read more

Best burger in the world!! The milkshakes are so thick and creamy! The burgers are fabulous! The fries need more salt. The service is excellent! read more

Great quality food. Excellent service, and good atmosphere. Mustard fried burgers are where it's at!!!

5 stars because obviously in and out always always ALWAYS delivers an amazing burger experience! Even with the relatively simple menu, the number of combinations you can create is huge!! And as always....Extra toasted bun please! ;) read more

Would have loved to rate them a 5 star but customer service was very lacking today. This was my first time at an In N Out Burger. Burgers were great and wonderful. Moist and cooked perfectly and melt in your mouth goodness. Fries were outstanding. The main issue sadly to say is the lack of customer service. Order could of got lost they said amazing 10 Orders after ours made it out with out getting lost. Aaron the manager did not give me a warm and fuzzy when I went up the second time. Eventually the order was delivered to our table hit and up together correctly. Looking for to trying again in the future. read more

In-N-Out Burger - Burgers Near Me - Tucson, Arizona

We had a good time eating dinner here on a hump day! Our orders were easily received by staff. The food was freshly made. The portions are = price/ value. This location was clean and the climate inside was comfortable. The burgers could've used some S&P at least. Our wait was very short. No complaints from our family read more

Best burgers, not so bueno on fries, which is no secret. I watch you make them fresh, even tried well done, but not a fan. I will be back for another double double animal style as soon as I can. One of the best values remaining in the market. read more