Always great and speedy service. These guys have it down to a science. They always make easy to go back to.

Let me preface this by saying I am no Karen. Okay, my husband and I were ordering this evening and the girl taking orders out by front had a terrible attitude. We pulled up and she just looked at us, no greeting, nothing. Horrible attitude. We're from Cali so maybe in n outs out there just have higher standards when it comes to customer service. Valerie needs some people skills. Vienna however had excellent customer service. Really great. read more

This place is always very busy but is pretty efficient at getting you your order to you quickly. Clean dining area and bathroom. Only complaint is the drive through line is often backed up out of their parking lot but that's pretty standard for all in n out burgers locations. read more

I'm always amazed at how happy employees working here seem. Its usually young kids and the management must be doing something right. Food is always consistent and never disappoints in satisfying the burger craving. Try the animal fries. Try it once and you never look back! read more

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I don't understand why so many people think so highly of this place. Last week I got a cheeseburger and fries to take home. It's only a five -minute drive home, but the fries were limp and without flavor. There was so much "stuff" on the burger that it was difficult to find the meat. I can't imagine going back. read more

Being from NJ, I had never been to an In N Out before. They are very organized , with someone coming up to the cars in the drive thru line to take orders and answer questions Their menu is fairly simple with not a lot of choices, but the burgers are outstanding. They also offer an option without the bun. The staff has always been terrific, and the inside clean and tidy. This is one of my top choices for fast food. read more

Went to the infamous burger place. Arrived at 10:30 am and were promptly waited on a received our meals in 10 minutes. Chocolate shakes and fries were good and seating area was clean. read more

I always hear about In-n-Out from my west coast friends and I believe I've tried it in the past, but couldn't remember why I didn't care for it. My two visits here helped me remember. The name of the place really suits the service, because it's truly a quick place to grab a burger and fries. On both of my visits , the drive-thru line was nearly down the street. People really seem to love eating here. The workers are extra nice and helpful; they were taking orders outside everyone's car and were super nice. The menu is simple; about 4 different burgers combos to choose from. On the burgers are lettuce, tomato and their special sauce. Ok, cool. I got a cheeseburger and fries as my order. When I received my order and started to eat it, I'm thinking - is this it? The fries remind me of what fries taste like reheated two days later. The burger wasn't all that, very small and not big on flavor either. Coming from the Midwest, burgers and fries are a big thing and there's tons of great options to choose from. This is a place I can officially keep on my "I don't ever have to have this again" list. Sorry, not sorry. read more

I always love eating here. Dining rooms are always clean, even when you go there during the lunch or dinner rush. Restroom are also clean, which is always a plus. Ask about their no so "secret" menu! It nice to see that this restaurant takes pride in their establishment. read more

This place has solid service. I grew up on In-N-Out in California and was so happy when they came to Arizona! This one can get pretty busy, but the line moves quickly. They're also good about having someone take orders outside when the drive thru is packed. I like that every person you come into contact with repeats your order so you know it's right every time! read more

Burgers were good but the fries were over salted and cold but the time we got them home. We had better before

I don't get the appeal. The burgers are ok for drive thru beating McD's and BK but not as good as Wendy's. However, the fries are shameful. They wasted perfectly good potatoes; turning them into something resembling styrofoam in both texture and flavor. read more

Kudos to the night staff who keep making amazing food late at night Always great food!

Went to in n out tonight. Waited in drive thru line. Placed order for double double cheeseburger and Dutchman animal style At the pick up window only received double double. Then waited for lost Dutchman. Had a feeling order was not right. No fried mustard or pickles. Insides of all burgers red raw. Unsafe to consume undercooked meats. No recourse for dinner cause you don't find out til your home. Not reliable or safe to eat there read more

In-N-Out Burger - Raw hamburger meat dinner. Not animal style as ordered. Awful. Thanks in n out - Burgers Near Me - Phoenix, Arizona

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Love this location. Always gets it right. Hreat employees as well. Always sweet, efficient, and have a smile. Great quality burgers and great prices. Bathrooms are clean. Inside seating always clean too. They had a worker come check if everything was okay if you dine in which is incredible since it's a fast food joint. Familiarize yourself with the "secret menu" if you want to try new things! read more

Two words: Doggy, I mean ANIMAL STYLE. (Excuse my adult context, please keep children away from this review.) Anyways, once you go black, I MEAN A-style, there's just no going back, period. ;-O This is the best upgrade you could possibly do to a burger especially here! Can't believe it took me this long to discover their "secret." The components of ANIMAL STYLE is simple yet genius: + In-N-Out's thousand island spread (combined with...) + Caramelized, chopped onions (star of the show) + Cheese (if not a cheeseburger already) Voila! Now take it down like the Animal you are! Cuz you're rough like that. ;-) It's a little messy but very manageable as you chomp your way through. Wait, there's more! If you like a little kick, say: "chopped chili's" Bam son! You got yourself some heat with that A-style. Level 2 Complete. Optionally, you can have a whole, uncut Chili Pepper on the side. Its just not the burger you can apply the A-style to, yes, your fries can get the same treatment. Unless you like it all sloppy and want to eat it with a fork, I would keep your fries untainted. Well, there you have it, I hope I was informative and inspiring that you will now go try this "Animal Style" at an In-N-Out near you! read more

In-N-Out Burger - Animal Style - Burgers Near Me - Phoenix, Arizona

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As usual In-N- Out is amazing for some quick eats W Coast burger style. Menu is basic and that's how a burger joint should be. While McDonald's is trying to serve salads and fresh wraps to please those health freaks. In N Out serves what people want. Fresh delicious burgers. No BS. The shakes here are off the chart. I brought a work friend here who had never experienced In-N-Out and said "You have to have a shake man". You see....when you try to slurp it up the straw it's so thick n tasty that once it hits your taste buds your brain waves go haywire. Then the flavour hits and it's like a guitar solo in your mouth. As we were here for a late morning snack at around 11 AM I had the double cheese and chocolate shake. So good I'll keep coming back when the opportunity rises. It's the shizz. read more

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I've never had a bad experience at an In-N-Out until today. We came in around 5:05 pm and ordered at 5:09 pm with Edgar RE. We were #86 and ordered a milkshake and two fries (one animal). Our order was completely forgotten. Once we heard #96 called, we decided to go to the front with our receipt and ask where our food was. Their response? Asking around behind the counter which they determined that no one had seen it. So we waited a full 30 minutes for a completely forgotten order...which they never apologized for forgetting. On top of that, we also asked for waters, three times, which we never got. We will definitely start going to other burger places from now on. read more

In-N-Out Burger - The forgotten order and no apologies - Burgers Near Me - Phoenix, Arizona

A double double for five dollars. Beat tasting burgers and best value anywhere. The Henry charges $18 for a dry tasteless burger. Uncle Bears charges $16. I can get three of the best tasting burgers on earth for the price of one of these disappoints. read more

Always pretty good. I waltzed in and tried to order a Big Mac, but Austin (the cashier) just stared at me. I settled for the cheeseburger with grilled onions instead--Austin was a good sport and offered me stickers and a hat to go with it. It was just like a typical In-in-Out, cheap and only a few options. If you know the secrets though, you can make 6 choices become 60. No joke. + Try the Neapolitan Shake (all three flavors mixed). + Ask for a side of jalapeño peppers if you're feeling spicy. If you're feeling extra risqué, ask for them chopped up on your burger. + Animal style (both burger and fries). + Protein style (wrapped in lettuce instead of on a bun). + Grilled cheese. + Ask for pickles on your burger. + Dip your fries in "spread"--ask for it when you pick up your meal at the counter. Again, the employees were great, the restaurant was clean, and we beat the rush; so no one was hovering at my table waiting to snatch it as I finished licking my fingers clean. TIPS & TRICKS: * If it is busy (which it usually is) have someone scout out a place to sit while you're in line. * It's hot here, so unless you feel like melting, sit inside. * In-n-Out's root beer is definitely a force to be reckoned with. Try it. read more

Sara was very personable and always makes sure my order is right. My boyfriend and I come often and she recognizes us by our order! Love coming to a place that is personable!! read more

i basically live at in n out and this is my new home location and robert is the BEST!!!!! will keep coming here just for him he always makes the experience so much fun better:) best service and best food! read more

I mean, its In and Out Burger, I can think of at least 10 burger spots that I would go to before I came here. This is like the burger delicacy of PHX, LV, and So Cal... If that is the case, I will pass. Don't get me wrong, the burger was good. But nothing that I would make a long distance call about. The fries, I could definitely do something different - as soon as I ate them, it reminded me that I should have just ordered another burger. Overall, if you haven't tried it. Do it. It is an experience - and old school burger experience. If you have been here before and have the choice to go to another burger spot in AZ, live on the edge, try another spot. read more

This is my first visit to an In-n-Out Burger & it was a bit unique for a fast food joint. Quite nice on the inside with a VERY limited menu. We had the Double Double Cheeseburgers which were good (i.e., better than McDonald's, Burger King, Wendy's, etc.) but not as good as Five Guys or Carl's Jr. The fries were nice and fresh & unsalted. A fun place to visit, but only occasionally. read more

In-N-Out Burger - Burgers Near Me - Phoenix, Arizona

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I've had In-N-Out many times before but my boyfriend literally changed the game when he asked to add chili's to my burger and a order of animal style fries. Boy I didn't know what I was missing! Don't be fooled by the drive thru line, you will get your food pretty fast since they have an amazing employee outside taking ya orders! It's safe to say this is the best In-N-Out location in Arizona. read more

Don't let your teenagers dine at this restaurant. The restaurant manager and Desert Ridge security guards intimidate and threaten young people of color. On December 27th I was dining at the In and Out Burger at Desert Ridge with my daughter and grandchildren. We were dining outdoors and we witnessed Mr. Saunders, an armed security guard employed by In-N-Out Burger interacting with three young teenage girls. He was intimidating and threatening to one particular girl (the only patron of color). He was wearing a firearm and flashing his badge representing himself initially as an officer. He stated to the targeted young girl that "he could arrest her on the spot". He demanded to know why she was there, by repeatedly asking "why are you here?" (She was sipping from an In-N-Out Burger cup and was clearly a patron.) He asked the young girl (who did not appear to be of driving age) if she had any identification. He told the girl "your rights are gone". Badgering her further, he demanded her full name and date of birth. He made her leave the property and then stated that if she ever returned, either he or one of his other security guards would arrest her. I was very concerned for the girl's welfare as she had to leave the property and retreated to the side of the busy Tatam road and was separated from her other friends. The security guard and the manager were unconcerned about the safety of the minor child. Private security guards do not have any more rights to detain and arrest an individual than we do as private citizens according to the AZ statute. Security guards are responsible for protecting the civil rights and safety of our minor children. In-N-Out Burger and the other businesses at the Desert Ridge Marketplace should protect the interests of their most important customer, teenagers. While the Celtic Cross Security Guard company is employed by In-N-Out, you should think carefully about patronizing this establishment. read more

Animal style is something special. I really enjoyed the animal style double cheesburger. It has a taste that is somewhat similar to a big mac. The animal style fries were a bit much for me because they were somewhat soggy and I ate in the establishment. read more

Cruised though the drive-thru on our way to see a movie at the nearby Desert Ridge AMC theater. Typically In-N-Out is quick, delicious, and way better than McD's. Sadly, this was not one of those nights. We ordered three burgers, three drinks, and an order of fries for the three of us and requested the orders be placed in separate bags so we could take (smuggle) the food into the movie theater (we were pressed for time and starving, okay?!). The order took longer than usual to pick up at the window and when I asked which was the burger with ketchup and mustard (instead of the "special sauce") the server just stared at me blankly and said I should be able to tell. Right, but I was hoping to figure it out before biting into my friend's burger! Thankfully I don't have a food allergy so it wasn't a big deal, but still kinda annoying that our burgers got swapped and we couldn't figure out which was which. I think I'll stick with my usual In-N-Out in Tempe, thank you! read more

Very friendly staff and the burgers were really good. While i can see the appeal i didn't quite see it as living up to all the hype i'd heard about it Definitely the best fast food burger read more

In-N-Out, one of the last great hamburger joints in America. What I love about them more than anything else though is their consistently great customer service. The employees at every store I've ever seen are well trained, extremely polite, and appear to be genuinely happy to be at work. Clearly this company has strong values and their teams live them every day. Keep it up! read more

Great service, great food, simple menu done right. Dependable no matter what location. Fast drive thru. read more

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An employee by the name of Miranda-Renae was incredibly disrespectful. After numerous times trying to get a water cup and to get our orders taken. She refused to serve us and continued to ignored us while trying to order. All the other employees were pleasant to deal with, except for her. The food was good. read more

Wow, kudos to Ariel, super professional, it is clear that In n Out trains their employees really well about customer care, but Ariel went above and beyond. Great job! read more

When your new Phoenix friends say "You have to try In-N-Out Burger"...you gotta try In-N-Out burger. And honestly, what makes a midwest gals heart beat faster than a juicy burger and crispy french fries?? That's right...absolutely nothing. If you're looking for a good burger and a super nice staff that knows the whole 3 item menu and its quirks, In-N-Out is callin' your name. I've recently been atuned to the "protein" and "animal" style, so if you're there and feelin' crazy...ask for one of the above for a yummy, filling surprise! - hopefully soon, I'll be back to try them myself! read more

What is this? Worst fries!! How come these fries are given out. People complain all over yelp say how bad they are. They have no flavor and are cold! Burger is ok but not great for waiting in line for so long. read more

In-N-Out Burger - Burgers Near Me - Phoenix, Arizona

Oh in-n-out burger, how I love thee so... There is nothing more to say. It's delicious, consistent and fast. If only they could get rid of the guilt. read more

Love the burgers but the fries have NO FLAVOR. Like eating cardboard. If they are HOT one thing but must eat right away if you take them home or eat in the car then skip them. read more

Always a great experience, friendly and professional staff, consistent food. Superior to their competition hands down.

Being a born and raised California guy I could eat In-N-Out everyday and never get sick of it! They are just so consistent with the quality and taste of the burger that I simply cannot resist eating here whenever the craving arises! Seriously love this place! My go to burger is a double meat burger animal style with whole grilled onions instead and an extra toasted bun! And if you don't get the fries and drink your total comes out to like $3.50!!!! Incredible deal and I'm already excited to come back here again soon! read more

In-N-Out Burger - Such a beautiful site! - Burgers Near Me - Phoenix, Arizona

Always good service. Always good food. Always in and out literally lol. Went on a Saturday at noon and it was busyyyyyyyy. They managed to get everyone their food super quick. It was fun to see the staff in the kitchen joking around with each other and having a food time. The god industry isn't always fun for everyone to work in, but the employees here made it look like they truly enjoyed their jobs. There was even a bigger guy who was calling out the numbers, (not sure his name) who helped a lady carry her trays outside for her since she had three little kids with her and her hands were already full with drinks. Love seeing stuff like that. read more