The food and customer service are excellent at this place. I came here on a weekend around 12am, and the amount of work these employees do throughout the day and still give great customer service to customers ordering crazy orders is truly respectable. read more

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Hadn't eaten here in quite awhile, but hubby and I only had time for a quick bite so this was close to home in the Long Beach Towne Center and we were pretty sure even with a long drive thru line we could order inside the store and get served fairly quickly. Found a parking spot close to the door. We ordered a regular cheeseburger, a double double and a double meat protein style (lettuce wrapped, no bun) - all with grilled onions. I am not a fan of their fries so we passed on that, and just ordered waters for our drinks. The staff is always friendly and they do a good job. There were a few tables dining in and a few folks ahead of us ordering. Our order was ready after a short time, and everything was correct. They are always a bit messy to eat with the thousand island style sauce they add, but the flavor of the meat was fine and the lettuce fresh on my wrapped burger. Their little peppers packed quite a bit of heat this visit. Just a basic burger, but stione of the best deals around and an easy, fast meal when we need it. They also sell branded merchandise. read more

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Despite this being one of my usual favorite locations, today has changed that. Last time I was here, I got a stale burger, which was already unusual but noted. This time, I ordered a burger and a fry and went up to the window. When I got to the first window, I forgot to get a side of pickles so I asked for one, which I get is sort of bad to do at an In-N-Out. However, it's not like I ordered a whole separate burger or something. Just a side of pickles. It was confirmed. I drove to the second window and was asked if I wanted to ketchup. I said yes, ketchup and salt please. I saw the attendant put the ketchup and salt on top. They gave me the food and gave me a super burnt top bun. I asked if they could replace the bun and that is when the extra problems started. They took the food away for a few seconds, and then came back with what looked like the same bun. To keep the flow, I accepted the food and parked and went back inside. I took the burger in and asked for a separate bun. It was already questionable that one of the attendance had a grin and started chuckling when I asked about the bun and asked some other attended to handle it. They said that they would remake the whole burger, but I told them I really didn't need a whole burger I just needed the top button. So they agree and give me a bun. When I get to the car with my burger and bun, I noticed that the ketchup and salt that they originally put in the box was no longer in there. I didn't take the whole box with me and I didn't inspect it carefully when I left the second window, but how petty. I asked for a replacement of a super burnt bun and you guys take away the ketchup and the salt? And I have to go inside to redo it? Boo. Too many In-N-Out to hit this one up again. read more

Splashy and Thin Drive Thru - 4 #1"s burgers animal style, 2 animal style fries, 1 reg fry and 2 milkshakes. This Place has never failed me..........but........... This time around the milkshakes were so soupy. When the milkshake spills around in your cup like milk in a saucer. I drove to the entrance and walked in to explain that this is not normal and the staff argued with me. This is not good. The manager told me that this was a normal consistency. Normally you could buy a milkshake and wait a few minutes to even get a draw on the straw because the milkshake is thick. That is normal - THICK Now i don't want to go back - there is a new canes in the Center. read more

Love their burgers here and how close it's to the shopping center but it's also hard to park outside because they're in a tight corner. The service at most in n outs is always great. This one had good service as well read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

In n out never misses. Added pickles to my burger and that made it 10 times better. Good service and good food.

Bad service. We asked the young lady for ketchup and yellow chili peppers. We also asked for a box (normally they ask if we'll be eating in the car). When we got the order, The soft drinks were about 3/4 full. Only 2 napkins. To top it off, the chili peppers and ketchup were missing. We had to walk all the way back to request ketchup and they gave us a bag with ketchup for like 20 people. Was this a joke? Such a waste of resources. Our food ended up getting cold. This was my first bad experience at an In & Out. Will not be returning to this location. read more

In-N-Out Burger - Such a waste of resources. This will be my last visit to this location. - Burgers Near Me - Long Beach, California

01/06 4:57 pm I pull up to the 2nd window and an African young man starts saying "DAMMM" when the White lady repeated my order... the white last just laughed and I left .. rude never coming back super childish left a bad taste in my mouth eeeeyuckkkk read more

Snacking in Long Beach, California... After the concert at the Orange County Fair, I thought that I should get a snack because I had kettle corn for dinner. Located at Long Beach Town Center, traffic wasn't too bad. However, when we left, there was a super long line of cars! It pays off to leave a concert right away! I ordered a #2 combo, which has a cheeseburger, fries, and a drink. I forgot to ask for "fries well done". Shucks. They would have been better if they were crispier. I did order chopped grilled onion, but they were in a clump - not spread evenly over the toasted bun. Oh, well... my bad. I did enjoy my Dr. Pepper and refilled my cup before I left. (I drank the refill for breakfast!) This was a busy location, and maybe the customers leave their mess. I had to wipe the crumbs off of my seat first before I sat down. The floor needed some sweeping. Darn these messy people! Don't they know that the workers are occupied? The guy taking my order was business-oriented... no time to chat or smile... LOL! read more

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43 minutes in line at the drive-through on a Sunday is unheard of. I thought this was fast food. Yes I understand it and I was amazing and all that they're $2 billion business but they really need to work on their speed. This is ridiculous. read more

Put in a HUGE order for teenagers of 50+ burgers and fries - Lauren (took the order) and Bryant (gave the order), and the whole team at In-N-Out ROCKED!!! They got everything correct and knocked it all out in less than 20 minutes! And while we waited for the order, everything - including the bathroom, was clean, and Lauren restocked all of the drinks and straws, napkins and condiments. This team was truly amazing and I highly recommend this location. Thanks everyone!!! read more

Dumb dumb for years I have come here always got the double double animal style. Years ago I got blasted because apparently if you ask for animal style you don't have to ask for grilled mustard? I don't know and you don't have to make me fill like a dumb a-- just give me the yum. Oh and on the fry's keep the cheese and give me the spread and onions thanks the staff helped me realize I didn't need to ask for grilled mustard on an animal style burger. I think one of the things that I like the most is the majority of these locations are always clean with a very helpful staff not to mention that they still have crushed ice. For this particular location, you have to manipulate a lot of traffic figuring out how to get to it unless you're willing to make a U-turn but once you get there the facilities plan all the employees are nice. The food is good. The restrooms are clean and they have the lemonade which I will drink because I prefer Pepsi And they have Coca-Cola so overall ambience is great. read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

Best service I have ever experienced. The manager Brenda exceeded my expectations and during rush hour showed great leadership skills. The food as always was amazing but the customer service from her and her team was outstanding. It made the experience special. I have personal friends who have worked in this in&out industry and from how she took care of me met company standard and if not exceeded it. Thank you Brenda. Truly thankful for you. Your team excelled under pressure and were generous and it came from you. As a great leader when you ask of more from others they say yes because you give them more. Brenda deserves a promotion period. read more

I love my In-N-Out, however, the parking situation here is no bueno. What makes it even busier is that it is located next to Chick-fil-A, adding fiery competition in the fast-food industry minus Sundays. I arrived right before the rush hour for dinner. Parking was easy to find, however, when I finished my meal in the restaurant, the drive-thru line had overtaken the lot. My car was blocked by the massive line of vehicles trying to order to-go. I'm glad some people were generous for me to wiggle my way out of the parking lot, however, it wasn't an immediate leave. The food here was good. I ordered a Whole Grilled Animal Style Hamburger with a side of French Fries, and they got my order right. There's been times when the cashier missed my order. Overall, satisfied and pleased that I can depend on this restaurant for an immediate fix. read more

In-N-Out Burger - Hamburger with fries - Burgers Near Me - Long Beach, California

Not all locations are created equal. This is one of the few that I will go to. The drive through line runs so efficiently. No matter how long it is, you will make your way through the line quickly. Food is prepared to order and the employees are always friendly. read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

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Order was wrong and i had a hair in my fries just perfect right? Its so often they mess your order up so check befriend pulling off read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

They literally make their burgers fresh here! I go out of my way just to go to this in and out burger. read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

As a SoCal native, I'm very familiar with the delicious food of In-N-Out. My go-to orders: two burgers (instead of a double-double because I like the meat to other stuff ratio better that way), plus light well or well done fries for that extra crisp. This location was clean, had fast service, and was family friendly - there were high chairs and stickers for the kids, and the cashier also offered to have our hamburger cut in half or in quarters to make it easier for the kids to eat. Minor downsides: no changing station in the bathroom, and limited parking (due to sharing parking with Chick-fil-A and a car wash, current construction taking over much of the Chick-fil-A parking, and the In-N-Out drive-thru cutting through a good chunk of the parking lot). read more

This is truly the worst In-n-out we have been to. We were in the drive-thru line for over 35 minutes. Once you're in it the line here, you are stuck or I would have left. We were given fries in one bag, had one as we are driving away and they are already cold. Thought some were a bit warmer. Got home and some of the burgers were extra salty and the buns were burnt. Not sure if it was really bad night, but even my kids said this is the worst in-n-out we've ever had. To top it all off as we are eating our fries-we realize that we each had one in our batch that was completely uncooked. read more

In-N-Out Burger - Raw french fry - Burgers Near Me - Long Beach, California

In n out at Long Beach town center Large root beer float ,Not filled up properly .......... burly has ice cream :( taste like flat sweet water just threw it away read more

In-N-Out Burger - Burgers Near Me - Long Beach, California

Well, what am I gonna say about In-N-Out that you guys dont already know ?? Classic burgers, great shakes, and decent french fries. The service here is always fast and easy and your food is cooked to order unlike other burger joints .. Can't go wrong with a double double and some animal style fries and wash it down with that delicious pink lemonade that they got, if you're feeling brave and feeling hungry, do yourself a favor and get the 4 x 4 can't go wrong with that beast either. Place is always clean. Staff is always smiling and food comes out pretty fast. What more can you ask for? Whenever I have a craving for a fresh burger with some good animal style fries, this is the only spot to go to satisfy this craving. I also just went to the 75th anniversary event in Pomona and that thing was pretty cool too. They had live music drag racing and a car show and of course lots of In-N-Out trucks to get food at ..This company is based on family values and good ethics and I know they take care of their employees which is also important to me. read more

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Ambiance was too loud due to in n out allowing baseball team and parents after finishing there food to socialize when I got there there was no tables. Even the handicap table was occupied by someone who wasn't eating and sitting alone, service was bad due to them not kicking them out after they were clearly finished eating but taking up space in the already small dining in area. But the food was good. read more

What can you say it's In-N-Out Burger's the food is always fresh and even the drive-through was fairly quick and the service is excellent read more

In-N-Out Burger - Waiting in line at in and out - Burgers Near Me - Long Beach, California

In going to give this place 3 stars only because of the hike in price. I get it. The whole inflation thing, but it almost cost me as much as the pricier Carl's Jr. I ordered 2 #1 combos (Double Doubles) and tax included, came out to $22 and change. That's a bit steep. I think this will be a splurge place from now on. read more

Today was my first time experiencing In-N-Out and I had the most horrible experience poor customer service. The young lady that was taking my order outside, was rushing me being sarcastic therefore, I didn't have the opportunity to pick what I wanted. The manager was very apologetic, but I will never return to this place. read more

I got a double double meal and 7 pup patties cost me 30 bucks, alright I don't eat out much, I'm really here for the pup patties for my dog. I order a 7 up; it comes out with no flavor so it's just carbonated water, I don't mind. Animal style fries with this order and the fries were so hard that I couldn't pierce it with my fork. I had to wedge my fries in between the fork like chop sticks. I'm pretty sure it was a random event. My dog ate all the patties so mission completed. I'm disappointed. read more

Waited 15 minutes for a "doggy patty" , just to have it given to me as dine-in because the employee incorrectly set as dine-in instead of to-go. In general, In & Out needs a better operational system. Part of my wait didn't just include waiting for people ahead of me (which I get), but also several orders that came in after me went ahead. Not fun when the only thing you order is a doggy patty. read more

Beware and check your fries before pulling off, I arrived at home to then realize I was given the smallest portion of fries. My burger also had incorrect condiments, lesson learned, shame on me for not checking before leaving. If I'm being completely honest, I received more napkins than portioned fries. Very upset! read more

In-N-Out Burger - French fry's. - Burgers Near Me - Long Beach, California

Probably one of, if not the worst In-N-Outs I've been to. They didn't get my order right and gave me this half-ass 3x3 that looked like a McDonald's cheeseburger that had been sitting out for ages. Don't get me wrong--I love In-N-Out, and I was really looking forward to this burger. But when I tell you this was the poorest-made burger I've had in a while, I mean it. Just go to any other location. read more

First time begin at this in-n-out location in Long Beach Town Center, all the staff members were super nice. Logan was such a nice staff member. Fast service to receive our food. Chili's peppers were super big & juicy. Love that there was so much sitting.. also I got asked by my date of 4mths ( if I would be his girlfriend ) and I of course I said YES. In-n-out is our favorite burger joint. read more

Always quick service, yummy food, very reasonable prices, and they always give me extra, extra extra pickles, like I ask!

This In N Out Burger location is my favorite one to go to! Just came here recently with my friends and it reminded me of how good this location is. This is the only In N Out I have been to that actually toasts their bread on both sides and the fries here are really crispy. I would highly recommend checking out this location if you haven't checked it out. Note: They have plenty of parking spaces. They are in the same parking lot as the Edwards Cinema Movie Theater. read more

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Negative 10 stars. I just sat in line for 30 minutes. Never coming back again. Worst in and out ever