This is a great in n out although I've never been to a bad one. I love that this one has a sit down inside area. You always get your food much faster by going inside, get to enjoy the a/c, get free refills, and enjoy great customer service! I recommend a cheeseburger over a double-double, I think their cheeseburger is a perfect ratio the double-double throws off. I love in n out and am lucky to live near this one! read more

In-N-Out Burger - Cheeseburger and fries with a Coca-cola - Burgers Near Me - Covina, California

This is one of go to In N Out spots for our area. We have frequented this location many times because the location is big and can withstand the long drive thru lines. The staff is efficient when we dine inside. There's usually many customers and most of tables are occupied. The vibe is always lively with customers of all ages. We have tried so many variations of the Double Double here. From protein style to animal style or even the Flying Dutchman (onion wrapped). We sometimes get animal fries or most definitely their fries well done. We love it all. The customizations are endless and its all fresh and delicious. This location is reliable and we tend to visit here when we go to the drive thru as there are so many spots to park and enjoy our burgers. In-N-Out is simply the best fast food burgers out there! ( ^_^)b read more

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I had a good experience at In-N-Out Burger (Covina). I ordered the "3 by 3 - Mustard Style - No Lettuce, No Tomatoes, Grilled Onions" Burger ($8.30 - Secret Menu Item). It's three juicy meat patties, caramelized with zesty mustard, and stacked with melted cheese. TASTY! I arrived on Tuesday (around 10:19AM). Although Official Opening Hours are 10:30AM, this In-N-Out takes orders before then. Parking is easy. The parking lot is very spacious. Staff (receipt says Katelyn) is professional and friendly. Katelyn worked hard. My order took six minutes and 56 seconds. As mentioned, I ordered the "3 by 3 - Mustard Style - No Lettuce, No Tomatoes, Grilled Onions" Burger ($8.30 - Secret Menu Item). HUGE! The ingredients are fresh & clean, and the flavor of zesty mustard, beef, and cheese shined brightly. If you enjoy the saltiness of mustard, you'll love this thick, juicy burger. On ambiance, the location is charming. The colors pop, and the location is relatively clean. The air is a little humid, but there's plenty of inside and outside seating. There's also a gender neutral restroom in the back. Overall, I had a good experience at In-N-Out Burger (Covina). The meal arrived fresh and satisfying. It's an affordable option if searching for a clean burger. 4.7 out of 5 read more

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In-n-out burgers & customer service never disappoints. We brought my 9 month old daughter for her 9 month pictures & dinner. Thank you to each team member for helping create this beautiful memory we will look back on forever read more

In-N-Out Burger - 9 months In-n-Out - Burgers Near Me - Covina, California

Don't be cruel to a heart that's true Don't be cruel to a heart that's true I don't want no other love Baby it's just you I'm thinking of... Right around the corner we've gone to this In n Out spot many times when we are taming the heart of the stomach. Depending on the time of day you go you may have a long line on your hands. No matter if you're in the Drive Thru or inside, the service has always been very fast even during peak times. Indoor and outdoor seating available. Food has always come in clutch it's the In n Out freshness you deserve and they deliver it in form of a delicious burger and fries. If I'm feeling fat I'll switch the drink for a shake (fat kid inside). The double double animal style with chopped chilies is my go to. So if you need to tame the heart inside, head to this In N Out. God bless read more

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I've been to this In-N-Out several times, and while the burgers have always been good, the fries have consistently been disappointing. Every visit, they've either been hard or seem undercooked. Today's visit finally prompted me to leave a review. Not only were the fries hard again, but a couple of them were burnt to the point that they barely even looked like fries. It's frustrating because this has been a recurring issue, and it seems like there isn't much attention being paid to the quality of the fries before they're served. I really enjoy the burgers, but the fries have been consistently below the standard I'd expect. I hope management addresses this because it takes away from what is otherwise a good meal. read more

In-N-Out Burger - Burnt fries - Burgers Near Me - Covina, California

Another great In-N-Out location. While the line for drive thru can be super long at peak lunch or dinner times, it does move at a steady pace. Every time I've gotten takeout here, my order has never been incorrect. read more

In-N-Out is a chain. So how does one location stand out from another? Friendly staff with exceptional customer service. Timing was also key as we got here at 11am on a Saturday prior to the crowds. I ordered a burger animal style, but hadn't realized that the animal style had a ketchup mustard blended mix, which I don't eat. I addressed it with the staff, and they happily remade me a burger and thanked me. Wow! Seriously the customer service is amazing. read more

What is there to review here, nothing surprising here honestly. The crew is hard working as every restaurant chain is. Place is clean and fast paced, which is incredible as they don't usually go hand in hand. I don't think I've ever gotten a wrong order (other than one drink mishap that I didn't really mind). Food is delicious, everyone already knows that. read more

I came in today and was a little down when I went to order my food the cashier Julisa C gave me such great customer service with a smile that alone really made my day and turned my whole mood around. Thank you for such great customer service it really makes a difference in people's lives and not to mention the food was really great!! read more

In-N-Out Burger - Worker with Great customer service - Burgers Near Me - Covina, California

Friday! Last minute choice for some in and out. This is either a small location (dining room) or it's just busy like the rest of them! The taste is on par and I decided to get the tomato wrapped version. The tomato IMO was a little thin to replace buns. Other than this, it would have been a solid 5 stars Service is always quick and efficient. And our table was cleaned just before we left. Restaurant is kept clean. TIP: this parking is tricky. The drive through wraps around the parking and you may get stuck in a parking spot if the line is blocking your car. Park on the south of the restaurant to avoid this Or north of where the line cuts the parking. read more

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Great burger great price. This In-N~Out is quick and fast. Service is exceptional and always has lines but they're fast. I will be back read more

In-N-Out Burger - In & Out burger, Always good - Burgers Near Me - Covina, California

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I stopped at IN-N-Out twice in one week! The first time was very late at night and the second time was around 6 PM. In both times, the line for the drive thru was very long. But in both occasions, the line moved fast! This is what I like about this branch! The employees are very efficient and the service is really very fast. Nothing can go wrong with Double-Double Burger! or with Animal Style Fries, they are perfectly delicious.For me, I love their grilled cheese. It is really my favorite. Great thanks to everyone who is working in this branch. Thank you all for the great and fast service. read more

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Honestly, Drive an extra 6-10 minutes to the other nearest In n out. Every single time, they always have to do something to make me regret coming back to specific this location. 1. A LASH CLUSTER was in my fries. Yes, they remade the fries but just so so gross. 2. They forgotten missing food items every. single.time. 3. this location only having teens as the workers makes this location go very very slow. Which is probably why i've only gotten issues here... I've probably had to wait at most 40 minutes inside(in a thursday night) and saw that majority of them are just talking and slacking off a good 80% of the time. 4. The workers are just rude! Specifically this one situation where in the drive-thru window, I corrected the employee after noticing my fries weren't mentioned as Well done. She responded rather rudely, assuring me they were going to be well done. After I paid, I looked at my receipt and noticed it didn't indicate welldone fries at all. When I got to the second window, I double checked, and they had made regular fries. I politely let the employee know that I had ordered them well done, but she seemed visibly irritated that I even looked in the bag and checked in front of her, as if making sure my food is correct before i drove off and correcting the mistake was an inconvenience.... Overall, the employees at this location just seem unhappy and unfriendly to accommodate ANYTHING for you. So save yourself the trouble of having to deal with this location. read more

you can never go wrong with the In-N-Out Burger the best hamburgers around always very clean. Staff is very helpful. I really don't need any other burgers. Thank you so much for making such a fresh burgers. read more

In-N-Out Burger - Number one extra pickles, no onion no tomato with my coworker in the background lol - Burgers Near Me - Covina, California

Best animal fries best animal burger best milkshakes best everything they never get your orders wrong , the best burgers ever

I don't like doing this because this is my go to burger place on Grand Ave. Today I order burgers and 3 fries. They had to of double fried them. HARD CRUNCHY fries. Never have they been like that. I hope this is not the new norm for this place. read more

This was my first time at this location and In-N -Out never disappoints. It was around noon and the line in the drive thru was unexpectedly short. My order was placed with a friendly young lady walking up to the cars with a ipad menu. Less than 10 minutes and we had our order. Burgers and fries are always on spot, no matter which location i go to. read more

Bella was pleasant in taking my order. Then Charlotte smiled brightly and looked into my eyes as she received my payment! A great start into the first day of 2026! read more

Nothing more to say that has not already been said but In and Out food is soooooo good! Service is always GREAT from every single hard working employee, food is ALWAYS sooo tasty and fresh and though prices have gone up a tad, everything on the menu is very affordable. I am DEFINITELY a fan of their fries and everything else on the menu read more

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i dropped my burger and andre's helped me out and got me a new one. He was super friendly and had awesome service. he is working so hard he deserves a raise frl!! read more

I've been going to this in n out for years and it has always been amazing. I hate to leave this review but it's been pretty inconsistent recently. Seems to be declining a little. The fries are always super crispy like potato chips. The Day shift seems to be solid. I try to avoid ordering at night as it seems that's when the quality goes down. Everything seems to be burnt when going at night, I know I can't be the only one that has experienced it. As well as my order occasionally being wrong. read more

What's to say about the all American Burger? The food is good the service is excellent and the restaurant is very clean and the staff is friendly. read more

ALL HAIL TO THE KING!! What can I say about In N Out that hasn't already been said before? Even Anthony Bourdain stated that In N Out was his favorite restaurant in LA. Think about that... the man literally got to eat at the best of the best, and he chose this simple burger spot as the leader of the pack. This company is just fantastic! They take care of their employees and their customers. You can always count on consistency as well. It does not matter if you visit a Las Vegas location, or this Covina location, you can always depend on receiving a product that is truly consistent. You cant really say that for any other restaurant out there. I visited this location yesterday as I was craving a burger. The staff was very friendly, the store was clean, and to my surprise, they were completely open inside the restaurant with no mask mandates for those who are fully vaccinated. I ordered a double double animal style along with animal style fries and a strawberry shake. What else can I say other than my order arriving perfect as ordered. Tasty, fresh, and always on point. This is why I love In N Out!! read more

In-N-Out Burger - Animal Style Fries - Burgers Near Me - Covina, California

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The service is great and the food is good. I lost my bag and the staff found it and kept it safe. Shout out the person that found it.

Love this In and Out location. I have been coming here a long long time. My brother lives across the street from here. I used to love coming here as in walking distance. Best service here. Big lines and lots and lots of parking space. They used to have car shows here near In and Out. All in all i was here and got my Double Doubles to go. read more

This in-n-out is by far one of my favorites to go to. It almost doesn't seem fair reviewing this place because I'm a regular here. They always get my order right and my food is always good. Expect when they had the chili pepper shortage and were giving those banana peppers. I may have gotten about 2 mistakes from here in the past 10 years but they always make up for it. The service to me has always been fun, friendly, and prompt for always being busy. Ambiance to me is just So Cal vibes forever **inserts emoji with sun glasses & palm trees** read more

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Wis G. Has no life. This place is awesome. Their burgers are always on point. This Wis G. Is worried about grammar? Grow up read more

They raise the prices but give out burnt pieces of "fries" ! literally came for a shake and the worker asked if we would like fries and we agreed but really ? Why ask if we want fries if you're not gonna give fresh fries ! read more

In-N-Out Burger - Burnt fries - Burgers Near Me - Covina, California

We came in yesterday and they were extremely busy! But a nice young man named Anthony took our order. He was friendly and efficient, and didn't make us feel like we were being rushed. And for it being so busy, the food actually came out remarkably fast. The burgers and fries were hot and fresh and tasted AMAZING!!! In-N-Out is always a Go To for my family and I. You can't beat the friendly service, the delicious food, or the good prices!! Please stop by and try them if you haven't! read more

Giving a 5 stars for great service. Patiently took my order and when I asked for the in and out hats for the kids, they graciously asked if we wanted stickers too. I asked for 2 small containers of chilli and they gave me 3. The little things goes a long way. read more

We stopped here at prime dinner time on a Sunday and were so surprised by how quick the line was. We were moved through the line incredibly quickly and our food was perfect. These burgers are not greasy and taste incredibly fresh. If you need a solid In-N-Out with quick drive thru and awesome food, stop at this location! read more

Second time at this location (12/14@6pm), and things haven't changed. Ordered the #1 double double. The fries were hard and tasted like they had been sitting for a while. The burger was flavorful but was heavily salted. Many of the tables in the dining area were dirty and hadn't been cleaned. I walked by three tables before finding one that was relatively clean. However, I still had to use a napkin to wipe down the table. A customers dining experience is much more than just the food, It's the overall dining experience. Eating in an environment which is clean and well-kept makes for a much more enjoyable meal. This location fell well short. In my opinion this falls solely on the shoulders of management. read more

In-N-Out Burger - Burgers Near Me - Covina, California

had nasty attitude and burger was slimey was so disgusting not coming back to this location

Nothing like getting home to the Worst burger I've ever had at an in n out. I frequent this location and I'm just so dissatisfied with the quality. I'm wondering if they were training today. This is ridiculous! The patty was the smallest ever and the lettuce was not green and basically non existent. read more

In-N-Out Burger - Burgers Near Me - Covina, California

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Service always super friendly and organized. Food tastes great with reasonable prices. No better burger place in my humble opinion

In - N- Out is by far my favorite chain restaurant specially this location. Every time I go I get the best tasting burger. I add my own flare to it by adding ketchup instead, pickles, grilled onions, chopped chili's, and occasionally mustard. Then a side of fries every so often (cheat days-really!) The lines are pretty long as you may already know but you can now order inside the restaurant! As things open more progressively they may allow sitting inside. Get yourself a burger and enjoy! Everyone's had some gloom these past 6 months. Cheers! read more

In-N-Out Burger - Cheeseburger with a side of fries. - Burgers Near Me - Covina, California

Never Ben to a faster in n out than here. Great customer service , my orders ALWAYS right. Highly highly recommend it

The food is good the service is great and the shakes are good. This was the best experience ever read more

In-N-Out Burger - Vanilla milkshake - Burgers Near Me - Covina, California

This In-N-Out is undoubtedly the best I've ever been to. The service was excellent, and the staff was incredibly friendly. Everyone had a pleasant attitude and a smile, which I believe played a significant role in creating a happy customer experience. read more