My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

I had heard great things about Diamond Auto and about Alex, so when our family car finally gave up…read morethe ghost, my wife and I decided to check out their inventory. Their website made it easy to narrow our choices down to three cars before we even arrived, which helped take a lot of stress out of the process. When we got to the lot, the atmosphere immediately felt comfortable. Someone greeted us, let us know he was available if we had questions, and then gave us time to look around on our own. The lot was packed with cars, but the team cheerfully moved vehicles around so we could compare our options. They showed us practical features you don't always see on a spec sheet, like trunk space, rear AC vent locations, and USB ports, which really helped us eliminate some options. We test drove two cars, reviewed their deals, and met with Alex, who gave us his card. When we mentioned we wanted to look at other options they were completely understanding and didn't pressure us or ask for our contact information. We stopped by the nearby Toyota dealership since our old car was a Toyota, but the prices there were noticeably higher, even for used models. Two days later, we returned to Diamond Auto to try one more car. Alex even let us take it home to make sure it could handle our daughters' softball gear and our camping equipment. That extra step made a big difference. Once we decided it was the right fit, the financing process was quick and easy. We grabbed bagels next door while the paperwork was prepared, and less than an hour later we were driving home in our new car. It's been a month since we made our purchase and the car has been running great! We event took a road trip from Alameda to Portland and back. We are still thrilled with our purchase and will definitely return to Diamond Auto in the future!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Very well below market price options. And a really great vehicle!…read more We just bought a great SUV at an amazing price. Both Alex and Bryson have been great! They referred my husband to a very reasonably priced warranty as well. There was an issue with the middle row seat belt being stuck. We have children so safety is our number 1 priority. They are having it fixed for us after the completed sale. This is on top of their already wonderful customer care and service. I highly recommend doing business here.

If I could rate negative stars I would. The salesman ALEX is a SCAMMER. The whole business is a…read morescam in my eyes. I bought a car over a year ago. And the title to my car is still NOT in my name. I've texted him so much times and have called him so many times I've lost count and no answer back. I've gotten pulled over because of my registration which he said he paid for but did not. I had to pay an extra 400$ to get my registration tags. And still have to go through another process to try and get the title under my name because ALEX hasn't done it in over a year. He answered me 1 time in 10 months on the phone call and promised me he would do it and to call back to remind him. And again and again, ignored me after. Stayaway from them and especially away from ALEX. I strongly recommend that the own gets back to me or fire ALEX because he is not trustworthy and has pocketed my money for registration fees as well as not putting the title under my name. I'm In constant anxiety due to the problems ALEX has given me. Very shady guy and continues to ignore my calls and text messages.

This place is a hidden gem. I had to replace a Prius V that got totaled by a garbage truck and…read morefound their listing on Craigslist. Because it is a mom and pop shop, things are pretty low tech, but they let me bring a mechanic on site to inspect the car, and the title, license plates all arrived in the mail. Their price was extremely fair, and they are very friendly and hardworking folks. Anyone who buys a car should do their own homework/research on that car- but this place is a great local spot to find what you need.

We bought a car from Mission Bay Auto Sales on a rainy evening in February and all went well. We…read morefound the car on Craigslist and needed to buy a car pretty much right away, and Mission Bay helped us out by selling it to us that very night.so far so good, and the title came in the mail!

Was just driving past the spot 4 months ... finally stopped in 2 take a look... my wife found…read moresumtin really nice & reasonable price ... we worked with Jennifer ... superb customer service... got us a price we like ... got us what ... will def pass her name on to friends & family ...

These guys are the best!…read more No one wants to feel ripped off when getting their car fixed, and Aaron and Zander made me confident that they would get the job done right without any unnecessary work. I needed a new clutch (and I thought possibly a new transmission) and they were upfront and honest about the parts and work needed for my RSX Type S. Turns out a new clutch and resurfaced flywheel did the trick. They were also the only guys that were able to give me proper, knowledgeable feedback on my aftermarket supercharger that was making noise. If you have a modified car, this is the place to take it, period.

Alex and Aaron down at Wolfreign motors Are extremely knowledgeable when it comes to drifting, Car…read morerepair, and general advice. They stock a lot of parts and accessories to help accommodate my needs as a motorist. The facility is in the heart of Oakland and is easily accessible by freeway. I would recommend this business to any enthusiast interested in the Japanese drift scene. Keep up the good work guys!!

Pat and his daughter Molly have an excellent business model and ethic at Nohrs Auto. I was in the…read moremarket for a new car and found them. I had a HONEST, professional, and straightforward no pressure sales experience. Pat handles everything on the backend and makes sure that you are satisfied with your final purchase. Unlike other dealers I'd been to, Pat was very transparent and upfront about numbers, and the car itself - WITHOUT tacking on any BS fees to the total cost of the vehicle including APR (cough cough* Audi/Range Rover SF). They are also quite popular, as there were many inquiries about vehicles from potential customers both by phone and in-person while I was browsing. Overall, the prices are fair, financing rates are solid and hard to beat, and you can trust that you are getting a quality vehicle. Highly recommended! Thanks Pat and Molly

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

Amazing service! The salespeople really listened to me and steered me to the car I wanted (but had…read morenot known was available to me). Purchasing was smooth. In addition, I am having weekly meetings to go over the finer points of operating this vehicle with all the safety features.

Advertised a 2025 Crosstrek Sport online at $25,999. Arrived to find $4,000 in mandatory dealer…read moreadd-ons not disclosed in the listing. When I asked to purchase at the advertised price, they refused to sell the vehicle. This violates California Vehicle Code §11713.1(e), which prohibits advertising a vehicle at a price the dealer doesn't intend to honor, and the FTC CARS Rule (16 CFR Part 463), which requires the full offering price in all advertisements. I've filed complaints with the California DMV and FTC. Buyers beware -- confirm the out-the-door price before making the trip.

I purchased several very inexpensive used cars from small dealers over the years as there are great…read moredeals to be had. I was interested in a car on this lot that dropped to half the original price in 3 months and couldn't get a response from two websites (Carfax, their own), phone or text, so my gf and I showed up on a Saturday morning. I was informed by the attendant that the car was stored off-site and he could not drive it as it had a manual transmission. The manager would bring the car from storage in a couple of hours. My gf and I drove almost an hour to get there, so we found ways to kill time (Oakland flea market, Crown Beach and a coffee shop across the street). Four hours later, the car finally arrived. I knew the vehicle was crashed from the photos posted, but the attendant did not share that it had been broken into. It not only had the absolute dirtiest interior I have ever seen in a car at a lot, there was broken glass everywhere, the stereo was gone, wires were hanging out of the dash and most of the HVAC controls were missing. I was surprised they would even show it in this sad state. Despite all that, I test drove it, without my gf who couldn't get in because of the glass all over the passenger seat. It drove well and I was assured they would fix the window and clean up the glass. When I followed up with the attendant a few days later via text, he shared photos of the repaired window and gave me an out-the-door price that was significantly more than expected. Remember, I have experience with these transactions, so I asked for an itemized list of the fees. That's when I balked. The last three cars I purchased, all from similar small dealers, were in the same price range and included the typical additional fees (document processing, smog, smog certificate, etc.). The total percentage of the tax, title and license, plus fees relative to the purchase price for those cars was 23%, 24% and 25%. Reasonable. When I calculated the total percentage Axum was charging over and above the purchase price, it was 39%. I shared a screenshot from the DMV website with the attendant that illustrated the estimated sales tax and registration fees at less than $400, yet he was quoting me $450 before their additional charges (for a total of nearly $600 on a car that wasn't even $1500). At this point, the attendant stopped being polite and curtly informed me that was the price and if I could not pay it, they could not sell the car. It was easy for me to walk away because I don't need a vehicle. Had I been in a different situation, I might have paid the inflated price. I checked the out-the-door cost for a different car on another lot yesterday. The percentage of the purchase price for TT&L, even with higher doc fees: 18%. I received a sincere apology from the owner for my less-than-ideal experience. Added a star for the follow-up/accountability and improved customer service.

If you're fine with your time being wasted, go here!!! I was trying to sell my car off and was in…read morecontact with Allem. We scheduled many days to meet but each time he did not show up. So rude and unprofessional! They will not value your time. They will not follow up with you and they will not keep their word. I ended going with another company that offered me more than what Allem was trying to low ball me for. DO NOT GO HERE IF YOU VALUE YOUR TIME!!!