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    Import Auto Mall

    3.0 (2 reviews)

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    Stephens Automotive Group

    Stephens Automotive Group

    (4 reviews)

    My husband and I cannot say enough good things about Stephens Automotive. They are a highly…read moreprofessional group who helped us out immensely. We are from South Georgia. We broke down on our way to Arkansas. We were meeting up with family members also going camping in Arkansas. Our daughter and her family lives in Lizella right outside of Macon. Our truck pulling a 38' camper broke down. Engine lights flashing, gauges overheating. Well you get the picture. Our daughter-in-law recommended a place down the street from their house called Stephens Automotive. We came in limping late Thursday to Arrowhead campground. While we were parking our daughter-in-law went down the road to talk to Stephens. She explained our situation. We were to leave with the group at 5AM Friday. Surprisingly the owner/ manager said to come on over. They would look at our truck. You NEVER get a place to see you if 1- show up on short notice, 2- have deadline, 3- have never met or done business with, 4- around closing time and 5- present them with no chance of repeat business. These wonderful people took our truck, hunted down the parts we needed, and made repairs. In less than 24 hours we were back on the road to Arkansas. If you ever need mechanical assistance go to this local shop. The work is top notch. The staff from the front desk to the mechanics in the back are knowledgeable, friendly, and willing to go the extra mile on your behalf.

    Fred and his staff are great to work with. They always had my repairs completed on time, were…read morefriendly, and communicated with me every step. Thank you so much!

    BMW of Macon - Beamer Bae

    BMW of Macon

    (49 reviews)

    I initially had an electrical malfunction with my 2024 BMW X5. BMW had roadside assistance picked…read moremy vehicle up and took it to the BMW of Macon service center. From the beginning of the schedule to pick up my vehicle, I was informed. The BMW service advisor and BMW technician communicated to me with pictures and videos of my vehicle. They were great and I appreciate the service I received. After further communication with my husband about my vehicle in the service department, we decided to explore looking for another vehicle. My husband was in communication with Ms. Peaches Stewart (wonderful saleswoman and spirit). She told us what they had on the lot and in the showroom. Once we arrive, we were promptly greeted by Ms. Peaches. And offered beverages. She already had several vehicles ready for me to test drive. First, second was a no. Third one was a charm. I like the look and stance of it with the profile tires. *side note *, the second car was identical color, all the features to my current car. Bonus was massaging seats! I don't drive enough to need that. But still a nice feature. So my final car was a midnight black BMW 2026 X5. It was identical features of my current car. Once I decided this was the vehicle, we met Randy. Randy was the sales manager and he was pleasant and personable. Lastly, we met Nadia Rouse. She was new to finance but not to BMW. She explained everything about the vehicle and suggested services for us to take advantage of. Nadia gave great customer and closed the process out. Peaches brought me a goodie bag that was filled with BMW products. I would recommend this dealership for Sales and Service. If you're in the market for a new vehicle, Ms. Peaches is her name and making you a happy customer is her game!

    Amr Ali was excellent to work with and is truly a stand‑up person. This is my seventh BMW, and he…read morewas easily one of the best individuals I've worked with throughout the process.

    Butler Lexus

    Butler Lexus

    (24 reviews)

    Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.

    Visiting from out of town and the maintenance required light appeared. This is my first service…read morewhich is covered by the dealership. I called for a rarely quick appt within 2 days at 9am. Kayla was my assigned Service Asvisor. The dealership is easy to find and plenty of space to pull up and be received. Kayla explained the first service includes tire rotation, brake check, tire check and fluids top off! The estimated wait was an hour and 45 minutes but everything was completed within an an hour and 15 Minutes. The waiting area is spacious and conducive to remote working. There are private booths for a more quiet experience! Coffee, water, sodas are available for consumption. Overall great experience, will revisit!

    Hutchinson Kia of Macon - The paint spit they "fixed"

    Hutchinson Kia of Macon

    (47 reviews)

    I know there are some negative reviews here on Yelp for this dealership, but I can't say enough…read moregood things about the service team at Hutchinson Kia. I just picked up my 2020 Kia Sportage this week so I wanted to post honest feedback of my experience for anyone who might be reading these reviews. They treated me with genuine kindness and respect from the moment I contacted them about the issues on my vehicle. I was able to make an appointment quickly and bring it in and they took the time to explain how the service appointment would go, what to expect and even explained how long everything would take so there would be no surprises. Most importantly, they kept me informed throughout the entire process. What really stood out to me was how honest and professional everyone was. I never felt pressured into unnecessary repairs or like I was just another customer. They genuinely seemed to care about getting my vehicle fixed properly and getting me safely back on the road. My vehicle is repaired and running great, and the whole experience was much easier and less stressful because of the people who helped me. It's not often that you leave an auto repair shop feeling truly grateful for the service you received, but that was definitely my experience here. Big shout out to Anna, she was the service coordinator who assisted me through the process and Matt, the service technician who did an outstanding and thorough job on everything that needed to be done. I highly recommend working with them or asking for them if you take your vehicle here (and I hope you do!) Thank you Hutchinson Kia for taking such good care of my vehicle and treating me like a valued customer. I truly appreciate it and would gladly bring my vehicle back here in the future. ~Christine W.

    Stay far away from here. I financed a car through this place 2021 and they sold me a lemon…read more Transmission messed up 5 months of having it.

    Import Auto Mall - car_dealers - Updated October 2026

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