Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.

Visiting from out of town and the maintenance required light appeared. This is my first service…read morewhich is covered by the dealership. I called for a rarely quick appt within 2 days at 9am. Kayla was my assigned Service Asvisor. The dealership is easy to find and plenty of space to pull up and be received. Kayla explained the first service includes tire rotation, brake check, tire check and fluids top off! The estimated wait was an hour and 45 minutes but everything was completed within an an hour and 15 Minutes. The waiting area is spacious and conducive to remote working. There are private booths for a more quiet experience! Coffee, water, sodas are available for consumption. Overall great experience, will revisit!

Disappointed with sales staff. Paid little attention to what I wanted. Tried to force me to take…read moretheir deal

My car had a drivetrain malfunction error and was running poorly as I thought as traveling through…read moreMacon. Located the dealership on line and within 30 minutes they had me an appointment and was able to rectify the situation within two hours and I was back on the road thank you thank you thank you.

I have had the car I purchased from them since the 8th of August it is now October It's been HELL!…read moreGranted one problem they fixed BUT I hate being lied to. when I ask questions so I know what I'm getting into, I expect to know. Yes the car was sold "As Is" but the conditions that were explained to me is in fact lies! Its bad when a mechanic tells me "TAKEIT BACK" To hear all they did was seal parts to keep the oil from leaking with a silicon substance that is now melting off and oil is all over the place is INSANE!! They lifted my car and oil was dripping in my hands! They really got over on me! I'm a single mom looking for something safe for me and my child and is still stuck with something unsafe. 0 out of 10, I dont recommend!

They have a wonderful and very helpful staff! Each worker is very knowledgable on cars and are…read morewilling to do anything to help you out! They were very understanding of my financial issues, but they were able to help me out and provide me with a great deal! Looks can be deceiving but I definitely recommend this place to anyone! They detail and cleaned my car before I drove it off the lot! I love supporting local businesses as much as I can!

My daughter and I were traveling from Florida to Tennessee and the check engine light came on. We…read morecalled the BMW dealer in Macon and they had a 4-5 day wait. Called several other shops until I found this one. They took my car in the same morning. They ran a quick test and found an oxygen sensor fault. Not an urgent fix so we continued on our adventure. Karen was delightful and chatted up my daughter while we waited. Thank you for giving me peace of mind!

The owners are friendly and quite knowledgeable. Very efficient service and dependable. I was…read moretreated respectfully and advised of any other service needed: tire tread, etc. Service cost was also reasonable.

Our car broke down on the interstate in Georgia while we were driving home from vacation, and a…read morelocal dealership recommended Don's Wrecker Service. From the moment we called, their customer service was outstanding. They answered immediately and had a driver on scene within 15 minutes. We had already called an Uber to take us to a hotel, so we unloaded our luggage and waited on the side of the road. The driver insisted on staying with us until the Uber arrived, telling us he wasn't going to leave us stranded. He also took the time to recommend good local hotels and let us know which ones to avoid. The driver was incredibly kind, professional, and genuinely cared about our safety and well-being. In a stressful situation, he made us feel taken care of and gave us true Southern hospitality. We are so grateful for the top-notch service we received and would highly recommend Don's Wrecker Service to anyone in need of a tow.

Had an issue with truck starting. Thought is was the battery. Called Don's Wrecker. Don showed up…read moreand before he started the towing process he asked if he could check it out. He jumped it and said I can drive to dealer. I asked the charge and he said "No charge". This is the kind of company you want to do business with! Thank you. If I ever need towing again, this is the only place I will call.

Very nice people, I got there before 7:30, I went to get food and came back... they pulled me right…read morein. Came to the lounge to show me what was wrong with my car and didn't try to charge anything extra... I was out in about 30 minutes. Great customer service and experienced mechanics... A female will feel respected here.

Great service; knowledgeable technicians; member of the B-B-B. Very pleased with air conditioning…read morework on my 2006 Honda Odyssey. They explained to me in understandable terms what they found and the recommended repair. I consider them to be honest and straight forward. By the way the have the best looking garage in town. Very pleased with my experience and will definitively recommend.

Just got a 2017 Chevy Traverse from these guys. They are very reasonable. No funny business here. I…read morewas doubtful that I would leave with anything But Beck made it her duty to get me in something nice and spacious in my budget. Thanks Beck!!!! I'll definitely recommend.

Make Russell's Mobile Roadside your first call if you find yourself broken down in his service…read morearea. Russell's response time was less than 20 minutes. We were on I475 in Georgia and blew out our tire. I have never had such wonderful service as Russell provided. Very professional, timely and got us back on the road in less than 30 minutes. Thank you, Russell! His pricing was very affordable. You never know what you would be charged with no insurance roadside assistance. His pricing did not break the bank. Thank you again.