I've never had a bad experience and recommend them 10/10. The workers are super nice and helpful.read more

they messed up when they where changing the tires they scratchd the sode and when I told them you…read morefix it they said fuck off

The KIA dealership recommended that I take my car to Precision Collision for body work. I wanted my…read morecar repaired by whomever KIA used. Because I live in Bonaire, the location was not convenient, but that's fine. I am extremely satisfied with the work that was done, and I have the peace of mind to know that my car was repaired properly. I only have two issues. First, the "Service Required" indicator needed to be reset which was an oversight. Second, the lead time for parts and repair was 4 months. Luckily I had other means of transportation, but gee whiz. Other than that, I had a great experience with this business. They even worked with my insurance directly so I didn't have to be the middleman for anything other than payment. I recommend.

I could have looked the world over and not found a nicer or more efficient collision center…read more Precision is so easy to get to, a beautiful shop with even lovelier young women who helped me thru the process. When a wreck happens, stress is off the charts, but they handled me and my car with the utmost care. I so highly recommend Precision; hoping I won't need them again, but glad to know they're right down the road if I do. You won't be disappointed.

My daughter and I were traveling from Florida to Tennessee and the check engine light came on. We…read morecalled the BMW dealer in Macon and they had a 4-5 day wait. Called several other shops until I found this one. They took my car in the same morning. They ran a quick test and found an oxygen sensor fault. Not an urgent fix so we continued on our adventure. Karen was delightful and chatted up my daughter while we waited. Thank you for giving me peace of mind!

The owners are friendly and quite knowledgeable. Very efficient service and dependable. I was…read moretreated respectfully and advised of any other service needed: tire tread, etc. Service cost was also reasonable.

My husband and I cannot say enough good things about Stephens Automotive. They are a highly…read moreprofessional group who helped us out immensely. We are from South Georgia. We broke down on our way to Arkansas. We were meeting up with family members also going camping in Arkansas. Our daughter and her family lives in Lizella right outside of Macon. Our truck pulling a 38' camper broke down. Engine lights flashing, gauges overheating. Well you get the picture. Our daughter-in-law recommended a place down the street from their house called Stephens Automotive. We came in limping late Thursday to Arrowhead campground. While we were parking our daughter-in-law went down the road to talk to Stephens. She explained our situation. We were to leave with the group at 5AM Friday. Surprisingly the owner/ manager said to come on over. They would look at our truck. You NEVER get a place to see you if 1- show up on short notice, 2- have deadline, 3- have never met or done business with, 4- around closing time and 5- present them with no chance of repeat business. These wonderful people took our truck, hunted down the parts we needed, and made repairs. In less than 24 hours we were back on the road to Arkansas. If you ever need mechanical assistance go to this local shop. The work is top notch. The staff from the front desk to the mechanics in the back are knowledgeable, friendly, and willing to go the extra mile on your behalf.

Fred and his staff are great to work with. They always had my repairs completed on time, were…read morefriendly, and communicated with me every step. Thank you so much!

I highly recommend Harrison's the staff were extremely helpful, knowledgeable and so friendly. Even…read morethe guy who took me to enterprise so sweet. Now on to my KIA the work is absolutely beautiful I'm extremely happy with it. And to put the cherry on top, they even washed and cleaned the insides. I couldn't have asked for a better job. So I give them 2 snaps a circle rewind and do it all over again. Thank you Harrison's for the perfect job.

Please beware of this body shop!! They are extremely dishonest, their work is sub par and the…read morecustomer service is none existent. I had to take my car back to them four times and they never rectified the situation even after I had pictures and videos and also immediately taking my car to them showing them the work they did was not correctly don. I was met with an awful attitude and a refusal to correct their wrongs. If anyone wants to see for themselves, I have plenty of proof. I would hate to see anyone go through this painful process I have had to endure!!

Great staff, professional service, quality repairs.read more

since chandler has bought out mears it's gone down hill. they won't fix anything they just want to…read morereplace and are in the business of ripping off their customer. I had a trunk lid that needed some re-aligning and they wouldn't do anything unless I bought a new trunk lid and wanted to blend the rear quarter panel witch needed no paint work. it's sad to see this business go this way. I've had multiple vehicles sent there, and always recommended them to everyone. after the "service" I received today which was well just go to a scrap yard and buy one that doesn't match since you don't care then, they will never receive any of my business again nor will I be recommending them.

Amazing service and great work! Very honest knowledgeable team. 5 star customer service every…read moretime!

There is a reason this place is always slammed. They do just about anything the car needs done and…read moredo it right. They just serviced my truck and replaced the turbo coolant lines to my ecoboost f-150 King Ranch. Runs like new again. Best auto repair shop in Macon hands down. Jerry is an excellent guy up front and the owners Chris and Michelle are long time local owners. They have fixed all kinds of vehicles for me in the past with zero problems. 3000gt VR4, F-150 King Ranch, Toyota Camry, Jeep Grand Cherokee, Cadillac Escalade, this place does it all.

Stranded on side of the road with blown tire on RV. Waited for an hour for AAA and finally called a…read morelocal shop. Best decision we made! Guy was there in about 15 min and super helpful and courteous. Decided to get new tires so followed the guy to the shop. We were treated respectfully and the owner, Nick, was entertaining while we waited. We we're in and out within a few hours (we would have waited longer for this great service). .... Invoice was reasonable! He also sealed up the damage done be the tire on the underbelly so we wouldn't have to worry about water damage on the trek back to MN! These guys were all amazingly helpful and all around happy. HIGHLY RECOMMEND! PLENTY OF ROOM FOR A BIG RIG THERE ALSO! Thanks Nick!

I called this company to get my front tires balanced. They said come on in so I immediately got in…read moremy car and headed to the shop. After I arrived they put two mechanics on the task. I think they were trying out for a job at NASCAR. Each took a tire and finished the job quickly. In less than 10 minutes I had paid for the service and headed back home. These people were super friendly and efficient. I would highly recommend them if you need tire service.