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    Imperial Cleaners

    4.5 (40 reviews)
    Closed 8:30 am - 3:00 pm

    Services - Imperial Cleaners

    Clothing alterations

    Clothing mending and repair

    Imperial Cleaners Photos

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    Recommended Reviews - Imperial Cleaners

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    Imperial Cleaners is a true 5-star business. I'm extremely particular about where I take my clothes, especially when it comes to Japanese denim and designer pieces. I brought in my Junya Watanabe pants along with other Japanese denim, and the results were flawless. They clearly understand how to handle high-quality, delicate garments. Everything came back perfectly cleaned, with the structure, texture, and details fully intact -- no shrinkage, no fading, no stiffness. It's rare to find a cleaner that treats garments with this level of care rather than running them through a generic process. Great communication, fair pricing, and genuine craftsmanship. Imperial Cleaners is the kind of place you trust with your best pieces and keep coming back to. Highly recommended Also took a pair of rare pair Levi's that had leather work & in special jewels attached my friend recommended me just washing it at home saving the extra couple $ since the leather would mess up great experience & very caring when it comes to his customers

    DAMAGE CLOTHES.
    Alfred R.

    Another trash cleaners to the list. I wouldn't even give 1 star but you have too. *****DON'T USE IMPERIAL CLEANERS***** If you care about your clothes. *****OVER PRICED & BAD WORK***** I would never suggest using Imperial Cleaners to anyone. I used their services for 2 pieces I needed to dry clean. First piece was a *****Supreme Undercover Black Trench Coat.***** RUINED!!!!! I brought this coat in to be dry cleaned. Instead of dry cleaning Imperial Cleaners decided to wash the coat. Which created damage to the front & back screen printed graphics along with discoloring to the coat. the second piece was a *****Nike crewneck sweatshirt.***** I brought this sweatshirt in to remove a dirt stain. I didn't wash the sweatshirt because it was brand new and didn't see the need to wash the whole garment. Imperial Cleaners worked on the sweatshirt 2 times and couldn't take out the stain and still was charged $15.66 for a stain smaller than a dime. After I brought the sweatshirt home and hand washed the stain out. Which a few mins the stain came out. I brought the sweatshirt back to Imperial Cleaners to show the manager so I could possibly get a refund. But he had no interest in solving the problem. Anytime a customer goes to any business for any services. If the services can not be met. The worker will state that the requested services can not be complete due to the workers concerns or capabilities. Possibly offering alternate services instead. At this time I would say no thank you and there would have been no damage. I addressed this to the manager and mentioned that I asked for the coat to be dry cleaned not washed. He then replied that the tag stated that the coat had to be washed not dry cleaned. Which is 100% understandable. But this is the problem I asked for it to be dry cleaned. If this was a concern I should have been contacted and told that Imperial Cleaners planned to wash the coat not dry clean. Instead I was still charged $37 for washing the coat. This is also really crazy. No one in Los Angeles charges $37 to wash a coat. At the end he told me that Imperial Cleaners is not responsible for the damage and I can take Imperial Cleaners to small claims court. Instead of trying to work with the customer. Imperial Cleaners doesn't value their customers. The manager needs better training and should take customer service courses.

    Alejandra M.

    So, I really wanted to like this place because it's a local establishment and I want to support them. But unfortunately I was very dissatisfied with the work done on my garments. I brought in 2 pairs of dress slacks to be re-hemmed. When I brought them in the woman that helped me was very courteous and friendly. The pants had that very nice, clean hem that isn't visible(done by hand I'm sure). When I got them back, the hem is now very noticeable and in some spots the fabric was stretched out and uneven- which is the reason why you don't hem them on a machine. I also asked the lady to have these pressed, which she reassured that they would. As I inspected them once I got home I noticed that the top portion of both slacks were wrinkled. I honestly feel that I spent too much money for the "services" I received. -TIP- inspect your garments before you leave the shop.

    Fixed zipper!!

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    8 months ago

    I needed a quick alteration on sleeves on a jacket. It was done efficiently and at a fair price.

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    Hilda A.

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    10 years ago

    Great service! Took my maid of honor gown for alterations. It came out perfect! Highly recommend this place, they are very professional.

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    Review Highlights - Imperial Cleaners

    Steve took care of my alterations and my dry cleaning and got my clothes back to me a day earlier than initially promised.

    Mentioned in 7 reviews

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    The Laundromat Of Downey

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    $$

    Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

    Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

    Imperial Cleaners - sewingalterations - Updated May 2026

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