Cash only place Dropped off 4 simple office dresses and was charged $55 -- already pricey for dry cleaning. To make it worse, they only mentioned it was cash-only after I'd already left my clothes with them. Won't be returning. read more

I recieved wonderful service when I came to see if they can repair a zipper on a sweater. I called a few places around and nobody was able to do it. Luckily I found this place. I usually go to Hernandez cleaners but the parking is horrible, this plaza isn't as busy. read more

I had Gi's (kimono's) I needed tailored and he made it look like it came right out of the manufacturer especially designed for you. Highly recommend. I will be back there again, you should use them too. read more

Imperial Cleaners - Excellent Stitching. Great service! - Sewing & Alterations Near Me - Montebello, California

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Imperial Cleaners is a true 5-star business. I'm extremely particular about where I take my clothes, especially when it comes to Japanese denim and designer pieces. I brought in my Junya Watanabe pants along with other Japanese denim, and the results were flawless. They clearly understand how to handle high-quality, delicate garments. Everything came back perfectly cleaned, with the structure, texture, and details fully intact -- no shrinkage, no fading, no stiffness. It's rare to find a cleaner that treats garments with this level of care rather than running them through a generic process. Great communication, fair pricing, and genuine craftsmanship. Imperial Cleaners is the kind of place you trust with your best pieces and keep coming back to. Highly recommended Also took a pair of rare pair Levi's that had leather work & in special jewels attached my friend recommended me just washing it at home saving the extra couple $ since the leather would mess up great experience & very caring when it comes to his customers read more

Imperial Cleaners - Sewing & Alterations Near Me - Montebello, California

Steve was very helpful. He and his team did a fantastic job on some alterations on my kitchen curtains. He called me and updated me on the curtains and asked me to come in and check on the first curtain he did before proceeding onto the next two. Steve delivers perfection and it shows. Highly recommended! read more

Really great customer service! They have done an amazing job with dry cleaning everything we take in. From thick football jackets, prom dresses and everyday shirts, blouses and pants. We have had several alterations done here as well and ALWAYS great work! The place is so clean and you immediately feel welcomed by the owners. Sometimes the wife is there and she's a beautiful woman inside and out! The gentleman owner is extremely helpful and friendly! It's like visiting family! This is the ONLY cleaner's that I recommend to EVERYONE we know. The pricing is very far as well. Great value for the great work that they do! We are leaving the state and wish we could take them with us! we don't know what we're going to do without our favorite cleaners. I don't think my words do this place justice, I HIGHLY recommend! read more

Wow! I had a major dress emergency at 4 pm on a FRIDAY! My event was Saturday morning at noon. I called Imperial Cleaners, he waited for me till 5:30pm and promised dress would be ready by 10 am. Saturday. He delivered and even called me to make sure I was satisfied with his service. He went above and beyond. We are now waiting for him to open on Monday so we can take my husbands suit to get dry cleaned after someone spilled champagne on him. This is official our go to place. read more

I needed a quick alteration on sleeves on a jacket. It was done efficiently and at a fair price.

Imperial cleaners does great alterations. Steve is kind, courteous, professional and very friendly. He knows a lot about alterations. He went above and beyond in the alterations for a tuxedo I took in. The work was amazing. It was almost like having a custom made tuxedo when it was done. They do quality work !!! I highly recommend them. Awesome service Marina read more

Another trash cleaners to the list. I wouldn't even give 1 star but you have too. *****DON'T USE IMPERIAL CLEANERS***** If you care about your clothes. *****OVER PRICED & BAD WORK***** I would never suggest using Imperial Cleaners to anyone. I used their services for 2 pieces I needed to dry clean. First piece was a *****Supreme Undercover Black Trench Coat.***** RUINED!!!!! I brought this coat in to be dry cleaned. Instead of dry cleaning Imperial Cleaners decided to wash the coat. Which created damage to the front & back screen printed graphics along with discoloring to the coat. the second piece was a *****Nike crewneck sweatshirt.***** I brought this sweatshirt in to remove a dirt stain. I didn't wash the sweatshirt because it was brand new and didn't see the need to wash the whole garment. Imperial Cleaners worked on the sweatshirt 2 times and couldn't take out the stain and still was charged $15.66 for a stain smaller than a dime. After I brought the sweatshirt home and hand washed the stain out. Which a few mins the stain came out. I brought the sweatshirt back to Imperial Cleaners to show the manager so I could possibly get a refund. But he had no interest in solving the problem. Anytime a customer goes to any business for any services. If the services can not be met. The worker will state that the requested services can not be complete due to the workers concerns or capabilities. Possibly offering alternate services instead. At this time I would say no thank you and there would have been no damage. I addressed this to the manager and mentioned that I asked for the coat to be dry cleaned not washed. He then replied that the tag stated that the coat had to be washed not dry cleaned. Which is 100% understandable. But this is the problem I asked for it to be dry cleaned. If this was a concern I should have been contacted and told that Imperial Cleaners planned to wash the coat not dry clean. Instead I was still charged $37 for washing the coat. This is also really crazy. No one in Los Angeles charges $37 to wash a coat. At the end he told me that Imperial Cleaners is not responsible for the damage and I can take Imperial Cleaners to small claims court. Instead of trying to work with the customer. Imperial Cleaners doesn't value their customers. The manager needs better training and should take customer service courses. read more

Imperial Cleaners - DAMAGE CLOTHES. - Sewing & Alterations Near Me - Montebello, California

So, I really wanted to like this place because it's a local establishment and I want to support them. But unfortunately I was very dissatisfied with the work done on my garments. I brought in 2 pairs of dress slacks to be re-hemmed. When I brought them in the woman that helped me was very courteous and friendly. The pants had that very nice, clean hem that isn't visible(done by hand I'm sure). When I got them back, the hem is now very noticeable and in some spots the fabric was stretched out and uneven- which is the reason why you don't hem them on a machine. I also asked the lady to have these pressed, which she reassured that they would. As I inspected them once I got home I noticed that the top portion of both slacks were wrinkled. I honestly feel that I spent too much money for the "services" I received. -TIP- inspect your garments before you leave the shop. read more

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Steve was wonderful and gave a fair and reasonable price and time frame. The lady that altered my pants was amazing too. Thank you for your great service. read more

Steve took care of my alterations and my dry cleaning and got my clothes back to me a day earlier than initially promised. Friendly, prompt service. What more can you ask for? read more

I recently took in a top to have the zipper fixed. Steve was knowledgeable and friendly about what needed to be done. I appreciated that he even showed me to what to look out for with poor quality zippers and stitching. The rate was reasonable and service reliable since my top was ready on time. Thank you! read more

I found this place on yelp and let me tell you I am beyond happy with the services here I bought a dress to wear for some pictures I will be taking and just my luck as I'm taking off the dress the zipper breaks! I went to so many other tailors/cleaners and they were going to charge me so much to fix it when I came her the lady literally has magic hands! Fixed the zipper just by putting the teeth back together but of course from me messing with the zipper so much and thinking I can do it myself I had took off all of the seaming and stitching from other parts :( I ended up paying to have the stitching sewed back correctly and I even got tips on how to zipper my dress without the problem happening again :) I will defiantly be back in the future and to eventually replace the zipper so it's not an invisible one Thank you!!! read more

Imperial Cleaners - Fixed zipper!! - Sewing & Alterations Near Me - Montebello, California

Was looking for last minute alteration for my daughter's prom dress. Steve was very friendly and very welcoming. He was very responsive and was able to have the alterations done by the seamstress even quicker than I had expected. read more

Highly recommend! I had a bridesmaid dress with multiple layers in the skirt that needed to be hemmed. I came in the same day I called and got my dress hemmed and pressed in just a few days. Very personable staff (I was greeted by name when I returned to pick up my dress!) and reasonable prices. read more

I needed a silk 2-layer long gown shortened, and they did a great job! Service was fast and friendly. After the hem was pinned, they had me try on the dress with my heels to make sure it was the length I wanted, before the sewing was done. I brought it in in a Monday, and picked up the finished dress on Saturday. Happy customer here! read more

I needed Mt bridesmaids dress to be tailored asap and they helped me with no hesitation. The owners are very friendly. They had my dress done in no time. I highly recommend this place read more

Excellent service and friendly staff! I am so glad that I found this cleaners, after the last cleaners I visited tried to hand me back my dress shirts with new stains and refused to re do my dress shirts I decided to take my clothes to Imperial Cleaners. I explained to them what happened and they were able to do whatever they could. Since then I have been taking all my dry cleaning to them. I would highly recommend this business, they are very punctual and professional. read more

No complaints about Imperial Cleaners. Hilda has altered many of my dresses and always leaves them to perfection. I use her dry cleaning services for my son's Lettermen sweater and it comes out impeccable each time. I think her alteration prices are reasonable and she works within the time frame you need your clothing done by. I highly recommend her. read more

Went there last week for a dress alteration. I had called several different places to see if I can get a last min alter but I wasn't quite lucky until this lady answered at imperial cleaners. She sounded so nice and told me to get there as soon as can so that she can see the dress and hopefully be able to fix it that same day. It was my grandmas 80TH so WE NEEDED IT! For sure. When I got there she measured the dress with another dress I took so she had a better idea and she didn't rush to measure or rush me for anything. She confidently told me that it would be ready and she would give my gf a call when it was. She did mention that it was gonna be a lil pricey and then asked if I was sure I wanted it done. After saying yes, she told me I needed to leave a deposit. I said it was fine and then I went about my day. When my gf got home she seemed really happy and told me that the lady's name is hilda and that she's was really nice and helpful. She was happy with her dress and tipped Hilda so everyone had a good experience. Thank you Hilda! Hope your business continues to be successful and standing for a very long time read more

So I never really took my clothes to anyone, always relied on my good old washer and dryer... Till I found out something's just aren't meant to be machined cleaned... U know what I mean . Any who, found this awesome spot in Montebello that my friend referenced me too. Sweet little lady greeted me and completed alterations on many of my business pants and dresses. Family owned business, affordable prices for quality work. What more could I ask for. Great customer service. Even fixed my zipper same day for a dress I needed for Vegas . Ladies you know how goes. read more

I love coming here. Family owned, very nice people. Prices are just right. They really went out of their way to clean my husband's shirt, which was stained with wine and lipstick. read more

The ONLY place I take my dry cleaning! My family has been using this place since I had my first suit (and yes, I was a dapper young fellow) ... They're fast and reliable with great customer service ... what more could I ask for?? read more

of all the dry cleaners I have visited, the employees at imperial were such great help and friendly. Would definitely recommend to anyone looking for a dry cleaners.. read more

When I first moved here to Montebello I was in desperate need to get 2 suits washed and pressed within 3 hours and they are the only place that took them Got the job done and did not rip me off. The 2ladies are great and helpful and I've been a loyal customer now and even take my newborns things here . The husband doesn't hook it up much and customer service is whatever but the ladies make up for him. Thank you read more

I have been coming to Imperial Cleaners for years now and I have been pleased with every visit. Hilda and Steve are very friendly and welcoming. Whether I needed dry cleaning or alterations, they have always been able to meet my needs and my schedule. Everytime I requested alterations, they would always finish it ahead of schedule. I would recommend Imperial Cleaners to everyone not only to support local businesses but for their overall skill and care. read more

Imperial cleaners in the city of montebello is terrible. I went in there last month may to drop off some clothes to get altered. The lady asked me if i wanted them cleaned, i said no. She still ended up charging me for cleaning and the alterations. I refuse to pay for something that i didn't want. I argued and argued. I'm livid right now that they won't allow me to get the clothes out. Rude service and ridiculous prices. I'll never go back there again. Terrible people. Stay away from this cleaners. Lousy customer service. read more

Great service! Took my maid of honor gown for alterations. It came out perfect! Highly recommend this place, they are very professional.

Called over the phone to ask for a quote and got hung up on immediately after she insisted that I take the pants to her in person. RUDE!! Hanging up on your customers is the WORST type of customer service !!! I will not give her my business that's for sure. read more

I just recently moved to LA. I was in search of a place to take my work clothes. I found this place on Yelp and so glad I did. The owners are super friendly and nice! I was able to do same day service (you have to bring it in before 930am) and was super happy with my clothes! Reasonable prices ! Will be coming back every week! read more

This place is great! She took a fun reception dress from a halter top to a regular strapped dress and she did it in one day, also took it in a bit and made adjustments to the front. Highly recommended and great quality work! read more

What can I say?? I found this place over a year ago, walked in and was greet by the sweetest most professional woman. She looked at all my mending needs and make a quick assessment. The price was awesome and the work perfect. Taking great care of my expensive dresses was what made the difference! This is the only place for me. Thanks Hilda! You rock! read more

Hilda is amazing! After being told by another seamstress that she couldn't alter my daughter's costume unless I bought the extra fabric myself, I botched my daughter's dance costume the night before her dress rehearsal thinking I can fix it myself...not a good idea! I called & Hilda said to bring it in to see how she can help. She carefully looked at the costume & came up with a quick solution! She had it ready within a few hours & now my daughter is comfortable in her costume! This was my first time here & definitely coming back with the rest of my alterations & dry cleaning! read more

Found this place on Yelp and immediately I had a great service, and she was very friendly. Happy I chose to unlock the 10% on here. Will definitely come back. read more

Amazing service. I needed a hem on a dress and it was time sensitive. Not only was my dressed finished in time it was exceptional. Great Service and will definitely be using Imperial Cleaners again. read more

So memorial weekend, I have a major interview on tuesday and I just bought a pair of 50$ slacks that are a great fit but are too damn long! I live in east la but I am always in montebello. So my first though is ok go to slogans off of olympic. Go to that place and no sorry we can't we don't have a tailor. So at this point I'm freaking out since all these other places are closed or no tailor!! Then I come onto yelp and see imperial cleaners and if you are from montebello you know BJ's pizza and brosters chicken so it in the same plaza. I call and I asked if they were open and it was a yes! Then I asked if same day and BINGO ANOTHER YES! So I haul ass and the sweetest lady said no problem that she could do and I even tried on my pants (small curtain section but it was cool did the job) she checked to make sure the slacks were good and said to come back in 2 hrs. So I came back in 2 hrs and for only 10$ my slacks were hemmed and pressed! Don't bother going to anywhere else.. this is the place for the job. 5 stars all the way thank you Imperial Cleaners read more

as usual the service was impeccable, and the result was perfect. i had 150 shirts altered on a spur of the moment type of ordeal for a company i am working with and i dropped them on a thursday, and had them all back by the following tuesday! a day before hilda gauranteed them... i have had my military gear, suits, and personal items cleaned, altered, added to/ taken away from and everytime the prices are beyond reasonable and the customer service is unmatched in any cleaning service i have ever used! thank you Hilda, ***and i would absolutely use again, and recommend to others for any of your clothing customization needs...! read more

Great Dry Cleaners!!! I grew up in montebello and this place rocks! The owners are friendly and always honest! One time I had left money in my pants pocket, and they called me and saved it for me the next time I came in! read more