My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

I had the absolute pleasure of working with Gene Cherrnay from Village Designs on a remodel for my…read moresmall bathroom. My goal was to convert the old tub into a shower without it looking like one of those "one-day bath" remodels. The end results far exceeded my expectations, and I am very much a perfectionist! I have a completely remodeled bathroom and a gorgeous spa-like shower now. All of Gene's crews were professional and the quality of their work was exceptionally good. A big shout out to Ulysses on the shower construction, he worked so hard to make it all perfect and the tiling is beautiful, my friends are in awe of the job he did. Gene was great to work with; he knew when to steer me away from a few of my design ideas that were not so ideal and guided me to better solutions that we both could agree upon. He was there every day to observe the progress and was open to making a few minor last-minute changes I requested. Gene is very personable and easy to work with. I highly recommend Village Designs and would not hesitate to use them again for future remodeling needs. Thank you so much for a job superbly done!

In May 2025 Gene did a primary bathroom remodel for a newly purchased home with a 20 year old…read morebathroom. The transformation has been awesome. Gene assisted me in making selections of tiles, fixtures, lighting and the layout. He's very patient. Lots of ideas. Since this was a first home he tried to save me money throughout. His crew was on time and real craftsmen. Not messy. He was all done in less than 3 weeks. I look forward to him doing my next project, the kitchen next year.

We loved our past experience with William French so much, we asked Gary and Joe to help us remodel…read moreour jack and jill bathroom. The communications between Gary Jackson and Joe Norris was once again fantastic. They kept us informed on a daily basis which trades would be at the house. After we picked out the materials, the project only lasted three weeks as promised. I highly recommend anyone considering a home improvement project to give Gary and Joe a call. You will be very satisfied with the finished product.

We love our kitchen remodel. We think it came out great. The team was easy to work with and…read moreattentive to our needs. I'm sure a lot of companies due quality work and William French Home Improvements is no different, but the biggest compliment I can give them is that they had outstanding communication and showed up every time they were scheduled to be at our home working over the two month renovation project. That isn't always the case with other providers and allowed us to better manage our schedules during this process.

We had a great experience with ICO Construction. Everything went smoothly and turned out great on…read morethe building of our laundry room. We received timely updates and any unanticipated work was quickly added to a change order where we could review everything before they proceeded. Price was also reasonable.

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

Allan and his team delivered on all work scheduled. As all construction projects, things come up…read moreand get addressed as we go. Overall good experience and will be working with him again in the future

When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

I'm very picky about my knives and they are well used and loved. I felt like they needed a spa day…read moreso I took them to Rolling Sharpening Stone and I couldn't be happier. They are better than brand new and it's a joy to be cutting up my summer veggies.

From the owner: Rolling Sharpening Stone of Dallas, Ft Worth, and Austin is the area's first mobile knife…read moresharpening and kitchen supply service that comes directly to you, ensuring that your commercial and residential kitchen continues running smoothly. From knife sharpening to disposable gloves, we've got you covered. We provide superior service and dedication to our clients as we work within your schedule to best suit your needs. With our services ranging from convenient knife repair and knife sharpening to competitively priced restaurant, hotel, and retirement facility supplies, you can trust us to set you up for all facets of culinary success. Call today.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

Victor, Wesley, and Kawin were great. Everything looks awesome! They were so thorough with the…read morework. Very awesome guys to work with. I would recommend to everyone.

Wow! From Athanas the sales rep, who was just as cute as can be to the install within a week with…read moreCal and Charles was so smooth!!!! I wish I would have spent the extra money for a wand type shower head and extra shelves, per se. So obviously I was not given a hard sales approach, it was Amazing dealing with Expo Home Improvement!!!! Oh, and Jameson kept me informed from start to finish!!! Cal and Charles showed up at 8:00am ready to work!!!! They covered all my furniture in the bedroom next to the shower install and covered my floors. I am amazed at how beautiful the job turned out and much bigger my bathroom feels!!!!!

So impressed with Floor Accents! QT and his team have helped with several projects--kitchen,…read morelaundry, carpet, and hardwood--and everything has turned out beautifully. QT's attention to detail and personal involvement made the whole process smooth and stress-free. Can't wait to work with them again on my bathroom remodel! Note: I live in Flower Mound, Not San Francisco!

From the owner: With years of expertise, we specialize in custom flooring, kitchen renovations, bathroom…read moreremodeling, and custom cabinetry, delivering stunning designs that combine elegance, durability, and functionality.