Chris does an amazing job for our shears - !! we have used…read morehim multiple times for almost 50 shears at a time and absolutely no complaints !

Absolute precision sharpening. Professional, timely and easy to book. Mr Hagar has been sharpening…read moremy shears for years. Never a problem and easy to reach. He's been around for 25 years and shows no signs of slowing down.

Karl saved my Thanksgiving Holiday! I'm hosting a dozen…read morepeople for Thanksgiving Dinner and my knives were butchered by a previous man who calls himself a professional knife sharpener. Cutlery Collection corrected the damaged edge made by another company. The one thing you don't need when cooking the most important meal of the year is dull knives...worst is damaged knives. Thanks again Karl, for saving the day! I'm truly Grateful!!!

I am very disappointed in the silverware I received. I only used them for two times and they are…read morechipping. The color is coming off of them and they are tarnishing. I did not put these in the dishwasher. I washed them my hand and dry them and I have silverware without The black areas on them. I would like a refund. They said this was a lifetime warranty. I do not have a dishwasher or have damaged it.It came that way chiped and discolored. Have not use thwm yet, NOT EVEN ONE TIME. The want my to buy more and they take off 50% on the new items. DO NOT BUY FROM THEM. WAST OF MONEY ( AN I worked for three extra week toget the money for them for the holidays/ This is the first new set I would of had in my life)

Great job on sharpening my kitchen knives. Excellent service I highly recommend this businessread more

Awesome products, healthy food, and very strong and well built I was surprised at how much I liked…read morethe products. Bruce was an awesome guy. Edit: I just left this review so I wouldn't get ax murdered by Bruce, the guy looks like his entire future is hanging on the thread chance you'll buy his 5000 dollar set of pots that he sells out of a nasty office that looks like it is stuck in the literal 80s, it's also in the middle of nowhere, I got the vacation vouchers, lost them never even used them don't know if they're even real, also the guy will try to almost force you to buy the pots, I felt like there was a gun held to my head. Please don't go I have nightmares about this experience.

Just got a call from this company after they said we had won I knew what was coming next. You have…read moreto go to a presentation on expensive products and "no obligation" What scares me even more is that they have 5 star reviews from people leaving only a couple of sentence reviews. How is Yelp not monitoring this? Anyway they said we needed to come in right away for the presentation to get the reward. I would not go to this it's the same thing they do at Rangers games to sign up and win a truck.

I have been looking for many months at pellet smokers. With every smoker I looked at, each one…read morealways had several one star reviews comments. However, when looked at Grila Grills, I did not see any one star reviews. I went to the show room in farmers branch and it was helped by Sam. I bought the Grilla Grill. It was a good choice. The metal is very thick. It was very easy to use and I did not have to babysit it like I used to do with my old smoker. I left my brisket in overnight and was able to monitor it over my phone. The cleanup was very easy. I did put the foil on the pan and it made a difference. It was easy to clean. I look forward to using it more. Set up was very easy as well. Everything is documented online and there are YouTube videos to help get you started. I would recommend the Grilla Grills.

Started off well, but at this point its become a nightmare and a pain. My smoker was outstanding…read morefor a year. Then the power quit working. Had to get a new power board and replaced it. Replaced that and got power, but then I was getting no fire. So I had to replace the ignitor. Well while trying to remove the ignitor several of the screws broke off as I guess from the heat in the grill kind of adhered them to the fire pot. So now I am at the point where I am being told; "At this point it seems that you're going to have to drill out the broken screws. You wont be able to re-use the original holes. Next drill a few new holes and use self tapping screws to attach the burn pot to the base." I mean its become a freakin DIY project at this point just to get a year old smoker to work. I loved it early on and raved about it to people, but I honestly HATE it at this point with all the headaches. I will say their customer service is very responsive. I am just starting to doubt the quality of this smoker with all the issues.

Ordered a butcher block board last minute just 6 days before Christmas. I really wasn't expecting…read moreit to get done in time.... John really came through and I was able to pick it up Christmas Eve. Been using it and love it, was a present for my wife and she couldn't be happier or more impressed. Great quality, great craftsmanship!!! Will definitely come back!!

Bought a 32x48x1/8 drop piece of 3003 aluminum sheet to make an aluminum radiator shroud. Found out…read moreafter I bought the piece, it was too thick to bend in the brake I have access to. So I tried to return it for another piece about the same size but smaller gage. Gal who helped me originally, was friendly and tried to help me find something again and left me to look around. I decided on another piece almost exactly the same size but smaller gage that would work in the brake. Brought it up front to the counter and then when the guy behind the counter asked how he could help, i said "the gal who had helped me before who was standing there, was helping me." Then some guy with a beard said out of nowhere " We don't do returns or exchanges on drop pieces," considering they are called the short iron store one would think drops are their main source of business and it wasn't like this was scrap or salvage aluminum. ON THE RECEIPT IT STATES "all returns must be presented with a receipt within 7 business days from date of purchase all exceptions will result in store credit (valid for 365 days). So basically I just lost $22.00 dollars when the receipt says very clearly their policy and there are no exceptions listed(See attached receipt). I got upset flew off the handle and basically said, "either you give me a refund or you give me this piece in trade". The piece i was trying to trade for was half the weight and scratched up so it wasn't like I was getting a good deal, yet still the bearded guy who claimed to be the manager would not work with me in any way. I told him "you will have to throw me out or call the cops because i am not leaving without my money or this piece of aluminum." He tried to get tough and told "take my piece of aluminum and leave," I said "you better go call the owner, because I am not leaving until I get my money or the piece of aluminum I can actually use." So finally he goes in the back and makes a call or does something and comes back and said, "ok you can take the piece of aluminum you want." I had to go through all of this drama because they couldn't accommodate helping me address my simple issue. In the end they made out, they made twice as much because I got half the weight in aluminum. Needless to say this is why I deal with salvage yards for most of my metal needs, far cheaper and often times they have good quality scrap for not a 1/4 of this places prices. Be warned don't buy unless you are certain what you need or you will be stuck with it.

There isn't a supplier in North Texas that can match the Customer Service or reliability of Short…read moreIron. They have very quick turnaround, and great selection of materials. If they don't have something in stock, they will help you find it. The free cuts they offer can't be matched at any other vendor in the area. If they were closer to me I would not purchase steel anywhere else. Most steel yards are dirty, have compromised material, and very slow service. They are definitely the GoTo supplier in DFW. Highly Recommend!

Best experience! Sebastain was so knowledgeable and walked us through the entire process for a…read morelarge Garage / Workshop that we wanted to build and from start to finish the entire process was smooth! We will be buying again from SW Outdoor Solutions! Quality was amazing and service was so great, we are so happy with the finished product !!