I went to this Image Spa because someone told me about it and thought I try it out. Like many mention, and although it is not the main reason for going to places like this but it is the first impression, the ambiance is nice, I wouldn't say spectacular, but nice. The front desk person was very nice and friendly, but not as friendly as I expected being the first time customer, but to nowadays standards, I guess she was great.
I was not pleased with the person that I spoke with in regards to what I wanted done to my skin, I felt that the conversation was all about this person selling and selling more than being helpful and concerned about my skin. I didn't like the ongoing selling of cosmetics I need to use before and after, and also the total of the expense I was given without even knowing for sure if I will be needing all the treatments suggested. Why not pay as I go along, instead of paying the full amount ahead of time that may not even be needed. No one pays for everything at once, some down, some when done.
Also, I thought I was going to speak to the person that was actually going to work on my skin and get her expertise on it, I don't understand how someone that is not going to do the procedures/sessions and who doesn't even look at your skin properly, can give you a full package of what you need to spend without making a full and complete look of your skin first. You tell them what you want and someone who will not be doing the work is telling you everything you will be needing. I also didn't like that I was told a certain amount that it was to cost me, only to go outside for a minute, come back in and the price was significantly higher than what I was told before the person left the room.
Of course all these kind of places are out there to make money, and most know that when someone goes into a place like this is excited and wants to do it today if possible, but it's important to find someone honest first of all, and someone you can trust will tell you the truth of what you need and the outcome, good and bad, I did not like the aggressiveness of the selling of the products as I said from someone who may be knowledgeable somewhat, but I felt was more like a sales person then someone that truly cared about your skin, and again, the one that will NOT be working on your skin, the person doing the sessions and the expert/professional should be the one talking to you.
You are paying for something that may not even be what you need or what the person that eventually will work with you may think you need upfront, doesn't make sense. I think this process is totally wrong, I thought I was going to see someone that would have looked at my skin first, a specialist is who I thought I was going to see for my concerns, and for her to look at skin thoroughly and advise after that. That's my opinion. I left disappointed to say the least. I don't even know what would be the best for my skin except bunch of cosmetics that are definitely higher in price when you buy them at this place, and they are still expensive elsewhere. Too much selling and not enough caring is how this place left me, and before I have someone doing something to my skin, I will definitely shop around first, no matter how many times, it is my skin after all and I want to be happy with someone and feel like someone cares for my needs. read more