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    Image Flooring, Kitchen & Bath

    5.0 (10 reviews)
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    Review Highlights - Image Flooring, Kitchen & Bath

    “First, let's start will James Kifonidis, the owner, with the design talent of a Pericles in ancient Athens.”

    Mentioned in 5 reviews

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    Kitchen Design Center

    Kitchen Design Center

    (25 reviews)

    Very glad we found Kitchen Design Center, and had them do a lot of things in our house, not just…read morethe Kitchen. We used KDC to renovate our Kitchen, Master Bathroom, and fix some other issues around the house that involved tiling, plumbing, drywall, etc. We first started with KDC on the kitchen, where we had them install all new countertops, and replace our cabinets, basically a whole kitchen renovation. They handled everything and had people for plumbing, tiling, painting, electrical. Everything was handled for us with minimal involvement other than picking out materials. It was one of the easiest experiences where we picked out what we wanted in their showroom and had their project manager coming to the house to review progress on a consistent basis. With how smoothly the kitchen went, we had KDC fix our guest bathroom where things went just as smooth, and then do a whole renovation of the master bathroom. Similarly, we picked out all of the materials in their showroom and the results were amazing. The quality and craftsmanship is very detailed, with new cabinets, tiling, moving different fixtures to new locations, and installation of everything flawlessly. They even alerted us to a cheaper countertop option that still met our needs. All in all, it seems like KDC worked on half the house and did some in a timely and expert way. We've recommended them to friends and happy to do so for others. It was refreshing trusting someone to do a great job with minimal supervision and we're thrilled with the results.

    Great people ,great company. I was really happy to meet this company. I renewed my kitchen with…read morethem. They finished quickly and perfectly

    M3 Renovations - Full kitchen remodel including appliances

    M3 Renovations

    (60 reviews)

    This review is long overdue, but I've been meaning to share our wonderful experience with Al, Mike…read moreand their team on the multiple projects they completed for our old, complex house. We converted two rooms plus a hallway into a master suite as well as split two large upstairs rooms into three. We had structural concerns and lots of logistics to work out and I wouldn't trust anyone other than Mike to draw up the plans to make sure everything is safe and up to code. Al oversaw the projects and was in constant communication with us and regularly was on site to make sure everything was going smoothly. If anything wasn't 100% correct or what we had discussed, he would make sure it was remedied. Big shout out to Franz who even showed up to work the day after his wife had a baby! The M3 team worked late days and on weekends (with our consent) to meet their deadlines, even when the county held them up with permitting issues they still worked hard to finish within our timeframe. We even made major changes to our plans after construction had begun and they were able to pivot and help us get more square footage for the upstairs bedrooms. There were also numerous curveballs that they handled with ease (ya never know what you'll get with an old house). This was our first time doing any sort of large project and the team at M3 gave us plenty of guidance and support to make sure the finished product exceeded our expectations. If you want something done right the first time, then I highly recommend contacting M3!! If we stay in this house then you guys won't be done with us yet! -Cristen, Phil and now +2 (!)

    Can't speak to the quality of their work. Reached out and scheduled a site visit but never received…read morean actual estimate after the site visit despite following up and asking for the estimate. Complete waste of my time. Would not recommend.

    King Arthur - Wide variety of flours.

    King Arthur

    (8 reviews)

    Gosh, I really like this place! Walking into this store made me feel like I could potentially…read more"bake". The boxes and boxes of cakes, cookies and other yummy treats looked easy to create. BUT I needed the tools(pans, baking tools, and the skills). That wasn't happening today. The staff was SUPER informative and encouraging. He signed me up for the rewards program and gave me some coupons to order online and get free shipping. He explained that this location is actually a pop up that has been there since 2024. He said they would be closing soon. He did mention that Old Town Alexandria was getting a permanent store. Maybe by that time, I will have developed some cooking skills.

    My mother in law introduced me to King Arthur flour mixes several years ago and let me tell you we…read morehave never been led astray. This employee-owned business has perfected the art of all things baking and has made it accessible for the masses. You can purchase their items at Whole Foods and even BJ's ... but this store is truly a showcase of their greatest hits. I nearly blacked out as I placed box after box of baking mix into my cart. Their mixes run the gamut from scones, pancakes, popovers, babka, muffins, pretzels, pizza dough, and more. I got 20% off since it was Black Friday and they even gave me a little bundt cake ornament as a special gift. They had their gingerbread cake out to sample, and it was surprisingly delicious (as someone who does not traditionally like gingerbread). This is a pop-up that is scheduled to close soon but I hope that they find another home in the area soon. Everyone I interacted with was super nice and friendly too!

    Bray & Scarff - Appliance showroom with dishwashers and stove tops on display

    Bray & Scarff

    (149 reviews)

    $$$

    This time I bought a high-end, five-burner gas range from Bray & Scarff. Delivery and installation…read morewas flawless, quick, and absolutely hassle-free. So, to give credit where due, the experience was perfect, including the techs making sure the range was perfectly level. So, in light of my past negative experiences with their service contract, I'll reserve judgment on that side of the business. But this experience was perfect.

    I have purchased many appliances from Bray & Scarff over the years and have generally had positive…read moreexperiences, which made my recent experience with the Fairfax location particularly disappointing and frustrating. I purchased a brand-new refrigerator that was delivered with large visible scratches and a noticeable dent on the freezer drawer. I reported the damage shortly after delivery and provided photos. I contacted salesperson Rodney Pierce multiple times by email and phone. He did not respond to my emails, and the only acknowledgment I received was when I called him directly. During that call, he told me he would follow up regarding a credit or adjustment, but I never received a resolution. I eventually escalated the matter to store manager Billy Harris, but received no response from him either. Nearly two months later, there was still no meaningful resolution from the Fairfax store. My experience was that customer service was attentive when they wanted my business, but after the sale, the communication and follow-through disappeared. I ultimately had to involve my credit card company before the matter was taken seriously. Corporate eventually stepped in and offered a discounted adjustment, which I accepted. However, the lack of communication, follow-through, and accountability from the Fairfax store was extremely disappointing. After spending a significant amount of money on new appliances, I expected much better customer service. After this experience, I would personally take my business elsewhere and would think twice before recommending this location to others.

    Image Flooring, Kitchen & Bath - flooring - Updated October 2026

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